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4.5 Star Rating
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Industry leading carer training

Home care in Herefordshire

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer
01432 623115

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer
01432 623115

Live-in care and home care across Herefordshire

Surrounded by bustling market towns that are complemented by beautiful countryside and the neighbouring hills of Wales, Herefordshire is an English landscape at its very best. This relaxing place encourages you to simply sit back, relax, and enjoy the scenery.

Our team of carer qualified by the Care Quality Commission  provide home care across the county, including Bromyard, Hay-on-Wye, Hereford, Kington, Ledbury, Leominster, Ross-on-Wye, Symonds Yat, Wye Valley and the surrounding areas.

Built on a foundation of care that has lasted for over 30 years, the team in Herefordshire have a wealth of experience in home care and are able to support those with few to complex needs.

Quality care at home

From short term support to longer term visits and live-in care, our Herefordshire team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Herefordshire care team
Claire Garside
Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

Home care in Herefordshire to suit you

Home care in Hereforshire is designed to fit into your lifestyle, we can provide anything from 30-minute visits to several calls throughout the day that can increase or decrease depending on your preferences or symptoms.

So, if you need gentle reminders three times daily to take medication or need an extra pair of hands to help with the housework now that you’ve reached your seniors years, we’re here to help.

24/7 live in care support

With our live-in care in Herefordshire service, we can provide constant, round-the-clock care to you in your own home. Apart from having one-to-one support, live-in care also means that you get to stay in the place you know and love and feel at your most comfortable – your own home. This can be particularly beneficial if you’re living with a partner or beloved pet that you don’t want to be without.

We are also fully supported by a team of professional and experienced clinical nurses, which means that we can provide care for more complex conditions and care needs. So, whether you need PEG tube feeds at regular intervals or someone to change and clean your stoma, your live-in carer will work closely with a nurse to ensure that this is done safely and efficiently, whilst ensuring you’re comfortable and at ease.

Discover more on what is live-in care here.

Why Helping Hands is better than a care agency in Herefordshire

We are extremely proud of our carer training, covering topics such as manual handling, first aid, dementia and personal care. Each of our carers – whether they have previous experience or not – are required to go through an intense training programme, as well as regular refresher courses to keep their skills current.

Although all of our carers are fully-trained before they begin providing care for our customers, we only select carers that are passionate, kind and patient – something that can’t be taught but is just part of someone’s nature. That way, we can ensure that we are sending carers into customers’ home that truly do care.

As with any other health care provider, we are closely monitored by the Care Quality Commission (CQC), who ensure our practices and policies are safe, responsive and effective. We are also aligned with the Dementia Action Alliance (DAA), Spinal Injury Association (SIA) and the United Kingdom Acquired Brain Injury Forum (UKABIF), who all promote the understanding and latest research for their respective conditions.

Other areas we cover
Branch information
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered