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Website Reviews for Hertford

4.5 Star Rating
Rated Excellent on
Trustpilot

Amal Rziek and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

5 / 5
Based on 26 reviews
Outstanding
96%
Excellent
4%
Good
0%
Satisfactory
0%
Poor
0%
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Hertford Reviews
5 April 2021

Ohhh I had the privilege of meeting Chris the care coordinator. What a well organized man,he's smashing and does what he said he would do. Care has now started as promised and no issues. The carers lily and Isobel are wonderful

Suzanne ashkey
9 February 2021

I went to Hertford branch last week and I met such a lovely team,in Meriz and Chris always smiling I'm just waiting for care to start now then I'll leave feedback again

Leslie Darwin
29 September 2020

Thank you so much.

Ian
23 December 2019

Very understanding and professional in their approach.

Tony macnamara
17 December 2019

The person I spoke to was really understanding and patient with my questions.

Carol Thurgood
20 November 2019

SO FAR THE SERVICE I RECEIVE IS EXCELLENT. THE STAFF ARE EFFICIENT, FRIENDLY AND HELPFUL.

Ian McMillan
17 November 2019

Friendly; honest; polite; efficient. Interacted with client in pleasant and respectful way.

Liz Hall
9 November 2019

Very helpful, and responded to all questions.

Jon
5 November 2019

Comprehensive but no too long. Answered all questions

Gail Ellis
12 October 2019

Adrienne was very helpful in explaining the help we could be given and in sending a brochure and further information.Thank you.

Mrs Sexton
6 October 2019

I have been extremely satisfied with the whole team particular the new ones my two evening ones are two in a million

Brian Feldman
30 August 2019

Very polite and extremely helpful x

Mary Carr
28 August 2019

I have been very satisfied with both the staff and the management. The Carers are all very nice people and are very helpful.

Ian Mcmillan
21 August 2019

Pleasant caters. Keep you informed.

Ken Exton
31 July 2019

Very friendly and efficient

John Weston
26 July 2019

I was worried before I made the call, not knowing if they could help me. Charlie was calm, kind and left me satisfied that my dad would be helped. Waiting for a call back re assessment but so pleased I called.

Christina Moore
24 July 2019

So far we have found the carers pleasant and helpful.

Ken Exton
15 July 2019

Because there is always room for improvement and 1 mark off on both ?'s isn't bad.

Carol Crossthwaite
24 June 2019

Pleasant person answering call.

Ken Exton
12 June 2019

Friendly polite service.

Alex Savva
5 June 2019

Sam was amazing, very professional and reassuring, thank you!

Samantha Rees
21 May 2019

Professional and friendly

Elaine King
25 April 2019

The person I spoke with was very nice, thorough and reassuring, also very understanding of my difficulties and explained things in a clear way

Lydia Hopper
5 April 2019

Made us very comfortable and assured

David Smith
6 March 2019

Very helpful guy and not too pushy

Hayley Barnard
8 February 2019

Was very friendly, and put my mum at ease.

Kim Smith
Branch information
Address

Helping Hands Hertford, 20 St Andrew Street, Hertford, SG14 1JA

Show in maps Hertford Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed