Reviews for our Hertford Branch
and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
I went to Hertford branch last week and I met such a lovely team,in Meriz and Chris always smiling I’m just waiting for care to start now then I’ll leave feedback again
Fantastic service! Lovely team of carers who look after my mother-in-law. I also visited Hertford branch last week and met the team inside the office who i have never met but were very considerate and looked after me with hot drinks and cakes! The manager Meris was genuinely happy to speak to me even though I am a bit of a chatterbox. Thank you!
Thank you so much.
Very understanding and professional in their approach.
The person I spoke to was really understanding and patient with my questions.
SO FAR THE SERVICE I RECEIVE IS EXCELLENT. THE STAFF ARE EFFICIENT, FRIENDLY AND HELPFUL.
Friendly; honest; polite; efficient. Interacted with client in pleasant and respectful way.
Very helpful, and responded to all questions.
Comprehensive but no too long. Answered all questions
Adrienne was very helpful in explaining the help we could be given and in sending a brochure and further information.Thank you.
I have been extremely satisfied with the whole team particular the new ones my two evening ones are two in a million
Very polite and extremely helpful x
I have been very satisfied with both the staff and the management. The Carers are all very nice people and are very helpful.
Pleasant caters. Keep you informed.
Very friendly and efficient
I was worried before I made the call, not knowing if they could help me. Charlie was calm, kind and left me satisfied that my dad would be helped. Waiting for a call back re assessment but so pleased I called.
So far we have found the carers pleasant and helpful.
Because there is always room for improvement and 1 mark off on both ?’s isn’t bad.
Pleasant person answering call.
Friendly polite service.
Sam was amazing, very professional and reassuring, thank you!
Professional and friendly
The person I spoke with was very nice, thorough and reassuring, also very understanding of my difficulties and explained things in a clear way
Made us very comfortable and assured
Very helpful guy and not too pushy
Was very friendly, and put my mum at ease.
Person I spoke to was friendly and professional and listened to our family and my fathers needs. At a time when things r hard it is nice to talk to someone who u feel understands. Many thanks.