Reviews for our Hertford Branch
Meriz Hassan and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
I met Marina from Helping Hands last week at my Mum’s – Mrs Edith Webb of 60 Cunningham Road, Cheshunt. What a lovely bubbly person she is, and I had a great chat with her. She was great with my mum to. She gave my mum a big hug and it was obvious that my mum was really pleased to see her. I think the other carers that go in must also be really good as well because my mum is really comfortable with them going in. This has been a big challenge in the past, especially as she suffers from Dementia and is not great with strangers.
Thanks to everyone at Helping Hands, I got it right this time 😊
Very understanding and professional in their approach.
The person I spoke to was really understanding and patient with my questions.
Adrienne was very helpful in explaining the help we could be given and in sending a brochure and further information.Thank you.
Friendly polite service.
SO FAR THE SERVICE I RECEIVE IS EXCELLENT. THE STAFF ARE EFFICIENT, FRIENDLY AND HELPFUL.
Friendly; honest; polite; efficient. Interacted with client in pleasant and respectful way.
Very helpful, and responded to all questions.
Very polite and extremely helpful x
I have been very satisfied with both the staff and the management. The Carers are all very nice people and are very helpful.
Pleasant caters. Keep you informed.
Was very friendly, and put my mum at ease.
Person I spoke to was friendly and professional and listened to our family and my fathers needs. At a time when things r hard it is nice to talk to someone who u feel understands. Many thanks.
Very friendly and efficient
I was worried before I made the call, not knowing if they could help me. Charlie was calm, kind and left me satisfied that my dad would be helped. Waiting for a call back re assessment but so pleased I called.
So far we have found the carers pleasant and helpful.
Because there is always room for improvement and 1 mark off on both ?’s isn’t bad.
Pleasant person answering call.
I have been extremely satisfied with the whole team particular the new ones my two evening ones are two in a million
Very helpful guy and not too pushy
Professional and friendly
Comprehensive but no too long. Answered all questions
Sam was amazing, very professional and reassuring, thank you!
Made us very comfortable and assured
The person I spoke with was very nice, thorough and reassuring, also very understanding of my difficulties and explained things in a clear way