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Home care in Kensington & Chelsea

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0203 326 6403

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0203 326 6403

Visiting car and home care in Kensington & Chelsea

In the heart of London lies Kensington & Chelsea, a popular home for many of Britain’s most famous faces. What was once the residence for Freddie Mercury, Dusty Springfield and the Duke and Duchess of Cambridge, it is now where you can find a dedicated team from the UK’s leading home care provider – Helping Hands.

We are incredibly proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

With short-term or intermittent home care, all the way to round-the-clock live-in care, we are committed to doing our utmost to promote your independence, quell your anxieties, and instigate a quality of life that is centred around your wellbeing.

We make daily tasks easier, and seeing the people you love more enjoyable, by eliminating your typical difficulties and reinforcing your self-esteem with tender-hearted, genuine companionship.  

Quality care at home

From short term support to longer term visits and live-in care, our Kensington & Chelsea team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Kensington & Chelsea care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Kensington & Chelsea branch is fully regulated and accredited by the CQC

Find out more
Local updates
housekeeping
Helping Hands on The One Show with Joe Pasquale

Comedian Joe Pasquale has volunteered with Helping Hands to support with the delivery of PPE...

Read more
visiting care
We Have Opened In Harrow!

On January 25th, we celebrated the launch of our new Harrow branch on College Road,...

Read more
FAQs

Helping Hands was founded by Mary Lee in 1989 as a way to enable families who needed a little extra support to remain safe and independent at home, and for the last 30 years this is exactly what we have been doing. As a family-run business, we understand the importance of retaining your independence as much as possible, regardless of your condition. This is why the team are here to provide the support you need, when you need it, with no compromise to your day-to-day routine.

You may be living alone and are finding it difficult to go about your household chores, or perhaps you are living with your partner and you’re no longer able to support them like you used to; regardless of your situation, we’re here to help.

Home care needs can arise for a variety of reasons, at any given time and for people of all ages – which is why we work closely with you to establish your individual care needs and create a bespoke support package that gives you the support you need to live your life in the way you want to.

Whether you are looking for 30-minute drop-ins or more regular visits throughout the week, our Kensington & Chelsea home care team can cover any of the following care needs:

  • Home care – If you need support with washing, dressing and incontinence
  • Medication – Offering friendly reminders and helping to administer your medication
  • Routine calls – Supporting you to get in and out of bed safely
  • Mobility support – Providing support for when you need to pop out
  • Companionship – Stopping by for a cup of tea and a chat
  • Household duties – Helping to keep the house clean and tidy including washing up, vacuuming and laundry
  • Health and nutrition – Supporting you to prepare your meals to ensure you’re getting the nutrients you need

Just because you’ve reached a certain age, that doesn’t necessarily mean that you have to change your entire lifestyle. If you’re finding your day-to-day tasks a little more difficult than you used to, agency care from the team is a great way to maintain your usual routine, just with a little extra support. How much does home care cost?

As we grow older, loneliness can often become a bigger burden than most, which is why our Kensington & Chelsea team provide more than just practical care; we’ll give you friendship. So, if you enjoy supporting your team at Stamford Bridge, we’ll be right there with you in a blue and white scarf.

When the need arises for more intensive support, we understand that residential care isn’t always everybody’s preference. With live-in care in Kensington from our Kensington & Chelsea team, we’ll work with you to provide a bespoke live-in care package so that you can receive the support you need to remain comfortable and independent in the place you know best.

Discover more on what is live-in care here.

Built on a foundation of family values, we understand how important it is for you to feel free and independent in your own home. So, if you would like the freedom to choose the intensity and frequency of your care, private care support from the team is the ideal solution for you.

You may need assistance in getting dressed and ready for the day, or perhaps you enjoy going for a walk along the River Thames. Whatever it is you need, we’re here to ensure that the right home care and arrangements are put in place to enable you to live each day exactly how you’d like to.

With 850,000 people in the UK living with dementia, the demand for more support and advice has never been higher. And as the UK’s leading dementia care specialists, we understand the importance of providing the right level of care and support to both the individual and their families to enable them to live well following a dementia diagnosis.

Although the time following a diagnosis can be unnerving, we understand the complexities behind the condition and are able to support you with the many varying symptoms and behaviours that can arise. With patience and understanding, we’ll help you and your loved ones through every step of your dementia journey.

As one of the leading home care providers in the UK, we know exactly what it takes to make a great carer – and our team is full of them! Fully-trained in a number of areas including manual handling, health & safety, dementia care, equality & diversity and many more, each of our carers are qualified, experienced and naturally wonderful people.

Throughout our fine-tuned recruitment process, each of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings, and they are all directly employed by us – so you don’t need to worry about any paperwork.

Branch information
Address

Helping Hands Kensington & Chelsea, Unit F, 151 Freston Road, London,, W10 6TH

Show in maps Kensington & Chelsea Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed