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Open Mon - Fri: 8am - 7pm
and Sat & Sun: 9am - 6pm

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Mon - Fri: 8am - 7pm Sat & Sun: 9am - 5:30pm


Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Visiting and live-in care in Kidderminster

Famous for being the carpet-making capital of the UK, Kidderminster is the largest town in the Wyre Forest District and boasts plenty of unique activities on offer. From the starting point of the charming Severn Valley Railway to one of the best collections of wild animals in the country at West Midland Safari Park, you’re sure to find something to do to keep you entertained in Kidderminster. As well as being next door to the roars of the ferocious pride of lions, this town is also home to a team of friendly carers from Helping Hands.

Branch Manager Sarah and her team have tailored home care options in Bewdley, Blakedown, Chaddesley Corbbett, Far Forest, Hartlebury, Kidderminster, Stourport-on-Severn and the surrounding areas.

Meet Sarah Underhill, our Branch Manager

Sarah Underhill, Redditch Branch Manager

“Hello! I’m Sarah, the Helping Hands Branch Manager in Kidderminster. I am responsible for ensuring our customers receive the best possible care so that they can remain as independent as possible in their own homes. I ensure that our team of carers have the best possible support and guidance that they need to do their job to the best of their ability. It's really important to me to encourage my team to develop in their roles. I want to help them achieve their goals both personally and professionally.”

Visiting home care in and around Kidderminster

Helping Hands have been providing industry-leading home care to thousands of individuals across the UK for over 30 years now, and as a result, we know exactly what it takes to provide quality person-centred visiting care. It’s important to feel safe and comfortable in your own home, which is why we’ll get to know you and your preferences so that we can create a care plan tailored to you.

If you are living alone or with your beloved pet, our friendly team at Kidderminster will ensure that you have the support you need, whenever you need it. So, if you need someone to help you take your canine companion for a walk, we’ll make sure that you both get to stretch your legs with a bit of extra help.

Whether you have Parkinson’s, multiple sclerosis, Alzheimer’s or cancer, we’ll work around you and ensure that you don’t have to compromise on your independence. And if you care needs change, we can alter your care plan at any time so that you always have the right level of support in place.

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[Our carers] are so capable and professional. They bring empathy and compassion from their own life experiences and have treated Mum with respect, fiercely guarding her dignity.

Helen from Kidderminster

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Live-in care for extra support

You might find that you need more regular support throughout the day and night but going into a residential home just isn’t a viable option for you. With live-in care from Helping Hands, you can rest assured that you’ll always have someone on hand to assist you with whatever you need, whilst you remain in the comfort of your own home.

Designed to make your life as easy as possible, live-in care means just that – a carer that comes to live with you in your home to provide round-the-clock support. And with all of our carers receiving award-winning training, they are able to support with personal care, moving and handling, continence care and much more to a very high standard.

Getting used to living with someone new can be quite unsettling, but our management team will work in collaboration with you to find the carer that’s a perfect match for you. As well as being able to support your practical needs, they’ll also have similar interests and personality traits so that you can build up a rapport and trust with them. So, if you’re a keen train spotter and love spending your time trundling up and down the Severn Valley Railway on traditional steam engines, we’ll do our best to find a live-in carer that shares your interest too.

Choice and independence with domiciliary care

For many people, having to make the difficult decision to have a carer can be hard to admit. But our Kidderminster carers will take your lead and help out where you want them to, instead of taking over and do everything for you.

Although we provide personal care and assistance with mobility and medication, it doesn’t mean that if you don’t need that type of support that you can’t have a carer. Sarah’s team can also help you with cooking, cleaning, changing the beds, going shopping or just pop in for a cup of tea and a chat – the possibilities really are endless.

Dementia support from our experts

As one of the UK’s leading dementia experts in the home care industry, Helping Hands is a proud ambassador for dementia care. With experience in a variety of different types of dementia – such as Pick’s disease, vascular dementia and dementia with Lewy bodies – we have the expertise and understanding of how to support you or a loved one with the symptoms of your conditions and any questions you may have.

To keep you feeling safe and settled, we’ll make sure that you have consistency in your carers so that you can get used to a friendly face when you may not be feeling like yourself. What’s more, we’ll create a completely unique care plan that’s tailored to your symptoms and requirements, so that everything is created around you.

Elderly care to make your life easier

Part of getting older can mean that things start to become more difficult with your mobility or memory. One thing that could make your life that little bit easier is a friendly carer from the local branch of Helping Hands. There to support you both practically and emotionally, they’ll help out wherever they can – even if it’s for half an hour once a week or several times throughout the day.

For some, getting older can mean that you become quite lonely, particularly if a partner has passed and your children live quite a distance away. No one should have to feel lonely in their own home; that’s why are carers can also be there for you as a companion.

Respite care for short-term solutions

Respite care is a great option if you’re looking to see what it would be like with a live-in carer or if you need extra support after a fall or injury. Similar to live-in care, a carer will come and live with you for a short period of time to help you to recover and get back on your feet again.

You may also want to take a short break alone or with your family but are worried about how you’re going to get the best care without disrupting anyone else’s holiday time. A respite carer will travel with you to your chosen destination – whether that’s a break in the local Cotswolds or a trip abroad in the sun – and they will be on hand for your entire holiday so that you can enjoy a real break.

Award-winning training for Kidderminster carers

We are very proud to be recognised as a Centre of Excellence for our detailed training programme – the first and only home care provider to ever receive this accolade. The programme includes modules such as moving and handling, first aid, medication and safeguarding, and all of our carers are required to complete regular refresher training to ensure they are always up to date on the latest and safest care practices.

To ensure our service is adhering to the latest industry guidelines, we are regularly monitored by the Care Quality Commission (CQC), who check that we are fully compliant in providing a safe, effective and responsive service to all of our customers.

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I would recommend Helping Hands to anyone who would like to make a difference in people’s lives and get thorough training and support.

Lynne, a live-in carer

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Areas across Kidderminster that we cover:

Chaddesley CorbettCookleyFar Forest
HartleburyHoly CrossHunnington
KidderminsterLong BankMustow Green


Request a callback Email us

Find out more about care in Kidderminster

Choosing the right care for you or a loved one can often be quite confusing, but our experienced team will talk you through the different options available to you at your pace. Just give them a call and they’ll be happy to help. Telephone lines are open seven days a week.

Alternatively, you can pop into our branch on Stourbridge Road in Bromsgrove, where Sarah and the team can get to know you and your care needs over a cup of team. They can even arrange a meeting in your home so that you don’t have to worry about leaving the house if you find it a bit tricky.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


Latest Social Posts

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#Teamstourbridge #BeTheDifference sometimes all it takes is one friendly face 💜💜 ... See MoreSee Less

#Teamstourbridge #Bethedifference sometimes all it takes is one friendly face 💜💜

Christmas has landed in the Stourbridge office 🎅🎅🎅🎅 ... See MoreSee Less

Christmas has landed in the Stourbridge office 🎅🎅🎅🎅

Massive well done to Sara on winning carer of the month for October, Sara always goes the extra mile for her customers and nothing is too much trouble for her, we are so thankful to have you as part of our team 💜 #teamstourbridge ... See MoreSee Less

Massive well done to Sara on winning carer of the month for October, Sara always goes the extra mile for her customers and nothing is too much trouble for her, we are so thankful to have you as part of our team 💜 #teamstourbridge

Comment on Facebook

Well done Pet!! Good on you! ❤️❤️

Thank you ladies. Thank you for making me carer of the month, my beautiful flowers and most importantly my chocolate 😆!! #teamstourbridge feeling proud 😘 xoxo

Well done Sara xxx

Congratulations Sara Elizabeth Pearl Reeves you are a true credit to teamstourbridge and work wonders with your customers xx 💐

Well done lovely! Well deserved 😘

Congratulations!! 🥰 xx

Well done Sara x

Congratulations Sara x

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2 weeks ago

Helping Hands Home Care

A massive congratulations to Martine on her 10 years service, your loyalty, commitment and dedication is an inspiration to us all 💜💜 #teamstourbridge #10years #dedication ... See MoreSee Less

A massive congratulations to Martine on her 10 years service, your loyalty, commitment and dedication is an inspiration to us all 💜💜 #TeamStourbridge #10years #Dedication

Comment on Facebook

Congratulations xx

Congratulations Martine xx

Well done Marti Well deserved , many are carers but not many go that extra mile to make someone feel loved , cared for and special . You always put everyone else first and your dedication to hh is second to none . Loved by many customers old and in the past and respected by the carers in all the areas you have worked in x

Well done farty Marty so proud of you all those years of putting up with me you deserve this love ya loads xxxx

Congratulations Martine! You are the best!

Congratulations to an amazing lady for being there for such alot of people over the 10 years It was a honestly a honour working with over the years and for caring for my dad he had so many good times with you and Elaine xxx

Well deserved Mart. Xxxx

Love this! Congratulations Martine Kahwa 🎉

Congratulations Martine xx

Congratulations Martine Kahwa 💗 As if our Saturday mornings were that looooonng ago 🙈😘

Congratulations Martine Kahwa xx

Congrats Martine Kahwa xx

Congratulations Martine xxx

Well done Martine Kahwa 💗

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A massive happy birthday to our care co,Ellen, have a wonderful day and dont work too hard 💜💜 ... See MoreSee Less

A massive happy birthday to our care co,Ellen, have a wonderful day and dont work too hard 💜💜

Comment on Facebook

Happy birthday Ellen xx

Happy birthday Ellen 💜

Happy birthday x

Happy birthday Ellen x

Happy Birthday Ellen xx

Happy birthday Ellen x

Happy birthday Ellen x

Happy birthday Ellen, have a great day xx

Save me some cake please 😜😘 xx

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