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Home care in Kidderminster

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01384 883393

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer

01384 883393

Visiting care and home care in Kidderminster

Famous for being the carpet-making capital of the UK, Kidderminster is the largest town in the Wyre Forest District and boasts plenty of unique activities on offer. From the starting point of the charming Severn Valley Railway to one of the best collections of wild animals in the country at West Midland Safari Park, you’re sure to find something to do to keep you entertained in Kidderminster. As well as being next door to the roars of the ferocious pride of lions, this town is also home to a team of friendly carers from Helping Hands.

The team have tailored home care options in Bewdley, Blakedown, Chaddesley Corbbett, Far Forest, Hartlebury, Kidderminster, Stourport-on-Severn and the surrounding areas.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Kidderminster team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Kidderminster care team

Nic Harding

Area Care Manager

Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

More about Nic Harding

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins

Our Reviews

Fully regulated by the CQC

Our Kidderminster branch is fully regulated and accredited by the CQC

Find out more

A woman in a wheelchair wearing a sunhat smiles and talks with a carer in a purple shirt. They are outdoors in a garden, surrounded by greenery and flowers.

Home care Kidderminster

Helping Hands have been providing industry-leading home care to thousands of individuals across the UK for over 35 years now, and as a result, we know exactly what it takes to provide quality person-centred visiting care. It’s important to feel safe and comfortable in your own home, which is why we’ll get to know you and your preferences so that we can create a care plan tailored to you.

If you are living alone or with your beloved pet, our friendly team at Kidderminster will ensure that you have the support you need, whenever you need it. So, if you need someone to help you take your canine companion for a walk, we’ll make sure that you both get to stretch your legs with a bit of extra help.

Whether you have Parkinson’s, multiple sclerosis, Alzheimer’s or cancer, we’ll work around you and ensure that you don’t have to compromise on your independence. And if your care needs change, we can alter your care plan at any time so that you always have the right level of support in place.

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Live-in care for extra support

You might find that you need more regular support throughout the day and night, but going into a residential home just isn’t a viable option for you. With live-in care from Helping Hands, you can rest assured that you’ll always have someone on hand to assist you with whatever you need, whilst you remain in the comfort of your own home.

Designed to make your life as easy as possible, live-in care means just that – a carer who comes to live with you in your home to provide round-the-clock support. And with all of our carers receiving award-winning training, they can support with personal care, moving and handling, continence care and much more to a very high standard.

Getting used to living with someone new can be quite unsettling, but our management team will work in collaboration with you to find the carer that’s a perfect match for you. As well as being able to support your practical needs, they’ll also have similar interests and personality traits so that you can build up a rapport and trust with them. So, if you’re a keen train spotter and love spending your time trundling up and down the Severn Valley Railway on traditional steam engines, we’ll do our best to find a live-in carer who shares your interest too.

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Better than a care agency in Kidderminster

Helping Hands are a private care provider, rather than a care agency, which means you’ll get certain guarantees from us that many care agencies simply won’t provide you with. For instance, we employ our carers directly, which means we handle all of their wage payments and provide them with all the job security that comes from being an employee. Not only is this more beneficial for our carers, but it also allows them to devote more time and energy to providing our customers with a better standard of care. Furthermore, private care gives you more control over your care plan – you’ll get to personalise many aspects of your support to suit your particular needs and wishes, meaning you’ll always get a holistic package of care that never leaves you feeling isolated.

A woman in a light purple uniform and blue gloves slices bread on a wooden chopping board in a kitchen. She wears glasses and a name badge, and there is a plate and a glass of water on the worktop.

Choice and independence with domiciliary care

For many people, having to make the difficult decision to have a carer can be hard to admit. But our Kidderminster carers will take your lead and help out where you want them to, instead of taking over and doing everything for you.

Although we provide personal care and assistance with mobility and medication, it doesn’t mean that if you don’t need that type of support, you can’t have a carer. The team can also help you with cooking, cleaning, changing the beds, going shopping or just pop in for a cup of tea and a chat – the possibilities really are endless.

An elderly woman smiles whilst holding playing cards, as a carer in a purple uniform leans over and points at her hand, both appearing cheerful in a bright, homely room.

Dementia support from our experts

As one of the UK’s leading dementia experts in the home care industry, Helping Hands is a proud ambassador for dementia care. With experience in a variety of different types of dementia – such as Pick’s disease, vascular dementia and dementia with Lewy bodies – we have the expertise and understanding of how to support you or a loved one with the symptoms of your condition and any questions you may have.

To keep you feeling safe and settled, we’ll make sure that you have consistency in your carers so that you can get used to a friendly face when you may not be feeling like yourself. What’s more, we’ll create a unique care plan that’s tailored to your symptoms and requirements, so that everything is created around you.

Two women smiling and pointing at green ivy on a garden wall, one wearing glasses and a yellow jacket, the other with long curly hair in a white shirt, enjoying time together outdoors.

Elderly care to make your life easier

Part of getting older can mean that things start to become more difficult with your mobility or memory. One thing that could make your life that little bit easier is a friendly carer from the local branch of Helping Hands. There to support you both practically and emotionally, they’ll help out wherever they can – even if it’s for half an hour once a week or several times throughout the day.

For some, getting older can mean that you become quite lonely, particularly if a partner has passed and your children live quite a distance away. No one should have to feel lonely in their own home; that’s why our carers can also be there for you as a companion.

Three older women walk arm in arm down a paved path, smiling and chatting. They are dressed warmly and surrounded by greenery, suggesting a relaxed outdoor stroll in a natural setting.

Respite care for short-term solutions

Respite care is a great option if you’re looking to see what it would be like with a live-in carer or if you need extra support after a fall or injury. Similar to live-in care, a carer will come and live with you for a short period of time to help you to recover and get back on your feet again.

You may also want to take a short break alone or with your family, but you're worried about how you’re going to get the best care without disrupting anyone else’s holiday time. A respite carer will travel with you to your chosen destination – whether that’s a break in the local Cotswolds or a trip abroad in the sun – and they will be on hand for your entire holiday so that you can enjoy a real break.

A smiling nurse in a purple uniform sits on an armchair, holding hands with another person, offering support and comfort in a cosy, warmly lit room.

Award-winning training for Kidderminster carers

We are very proud to be recognised as a Centre of Excellence for our detailed training programme – the first and only home care provider to ever receive this accolade. The programme includes modules such as moving and handling, first aid, medication and safeguarding, and all of our carers are required to complete regular refresher training to ensure they are always up to date on the latest and safest care practices.

To ensure our service is adhering to the latest industry guidelines, we are regularly monitored by the Care Quality Commission (CQC), who check that we are fully compliant in providing a safe, effective and responsive service to all of our customers.

Other areas we cover

Halesowen
Dudley
Kingswinford
Lye
Wollaston

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Branch information

Address

Helping Hands Stourbridge, 143 High Street, Stourbridge, DY8 1DW

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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