Throughout our 30-year history we have been providing the highest quality home care so that people can live their best lives possible within their own homes. That ethos is the reason we’re still here today having supported thousands of customers to live their best lives possible. We’re fully regulated by the CQC and CIW so you can be confident in our ability to deliver outstanding service.
We can support you throughout the surrounding area including Mount Pleasant, Brockmoor, Buckpool, Wordsley, Withymoor, and Prestwood.
Despite being on the edge of the West Midlands Urban Area, Kingswinford has something for everyone – easy transport links for commuters, a rich industrial heritage and access to beautiful rural areas.
We believe that here at Helping Hands we have something for everyone who is looking for care, whether it’s occasional visits for companionship or around the clock live-in care. If you’d like to discover more about how we could be supporting you or your loved ones then get in touch with us today.
"I've got personal experience in care when I assisted with the care on a daily basis for both my grandparents. My gran lived with Alzheimer's and grandad with vascular dementia and Parkinson's. I realised the importance of having the correct support network around both of my grandparents to enable them to remain at home together and be fulfilled with life. I do realise from this how daunting and overwhelming this can be, as well as some people not knowing what services are available and how best to support loved ones."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
When you have visiting care from Helping Hands you have the highest standards of care that’s true, yet you also get the opportunity to make a friend who will support you in every way you need. Our visits start from just 30 minutes a week, meaning that we will definitely have the flexibility you need for your particular needs. Our dedicated carers will be able to support you with medication, personal care, meal preparation, mobility, housework and so much more, including supporting you to attend appointments and activities.
Live-in care is exactly what it says in the name; one of our dedicated carers lives in your home with you to ensure that your needs are taken care of around the clock. This means you never need be alone at home which provides you with a level of reassurance and also your loved ones elsewhere. Your live-in carer will only be there when you want them to be though; don’t feel that you’ll be giving up your independence or that you’ll never have a moment to yourself again. Your carer is discreet and will know when you’d enjoy some solitude, giving them a chance to catch up on housework or other tasks they can undertake for you.
We are not a care agency and we never have been. We are proud of the fact that we employ all our carers directly, ensuring that they benefit from full UK employment laws. This also means that neither you nor they have to worry about completing tax or national insurance paperwork or worrying about holiday and sick pay. We want our carers to be focussing solely on your care as that’s the most important thing, so choose Helping Hands to ensure you are always at the forefront of your care experience.
Care at home can be the very best thing for someone living with dementia, as it can help to reduce confusion and anxiety about surroundings and familiar items. Dementia can cause people to feel less safe in their environment due to concerns about where they are, so it makes perfect sense to reduce those worries at every opportunity. Our experienced dementia carers can come to your home and provide dementia care for you on a visiting basis or around the clock, meaning that family members are also reassured that you’re never left in a vulnerable position.
Respite care can be needed when your regular carer is taking time off or perhaps if your family are going on holiday. Perhaps they want you to go with them but you’re concerned they won’t be able to relax; by taking a carer with you it means you all get to enjoy your holiday and your loved ones get the relaxing time they need. Emergency care can also be necessary at times and if you need care in a hurry, we can usually get this to you within 24 hours.
When we get older it’s natural to slow down a bit, perhaps due to joint pain or feeling more tired, yet there’s no need to struggle on with tasks that may be causing you difficulty. Having elderly care from Helping Hands means that our carers will be able to support you with anything you need, whether inside your home or if you like going out. You may appreciate some help with your housework, meal preparation or personal care, or perhaps you’d like to be more active in your local community? No matter what you need, we will be there for you.
Our carers are the real heart of our business because without them we couldn’t care for any of our customers. Consequently, we value our carers highly; employing them directly, training them rigorously and offering plenty of opportunities to develop their skills during their employment. For yours and your loved ones’ peace of mind we also fully Disclosure and Barring Service screen them and check references meticulously, to ensure that only the people who should be entering your home are doing so. We offer a fully managed service that is totally regulated by the Care Quality Commission and Care Inspectorate Wales, as well as full details of all our accreditations, so if you’d like to be cared for by one of the UK’s best, call us today.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details