A small village until the arrival of the passenger train, Lewisham has an interesting history that mixes the old and the new, with urban high-rises and Victorian homes adding to the mix of family and community. The earliest recorded mention of Lewisham is in a charter from 862 where it was referred to as Liofshema.
While our history is not as lengthy as that of Lewisham, we still have four decades of experience caring for people in their own homes, promoting their independence at all times. Our ethos hasn’t changed in all those years, even though we now cover the whole of England and Wales with our visiting and live-in care services that are fully regulated by the Care Quality Commission and Care Inspectorate Wales.
Quality care provided in your own home
Home care from our Lewisham team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,600+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
I am responsible for ensuring the service is safe and fully compliant with all legal regulations and am accountable for the overall leadership of the service. I line manage a team of a Care Coordinator, and two Care & Training Practitioners, and ensure our carers are managed effectively. I am responsible for business development for my branch and ensuring the service is viable by working with key stakeholders within the business and reviewing our business and marketing plans.
I volunteered at a day centre for adults with learning difficulties in my late teens and decided then that I wanted a career supporting people to live a fulfilling life. I feel proud of the service we provide and the carers we have are all very reliable and enjoy the work that they do.
I love to read and I love to travel, as well as enjoying spending time with friends and family.
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Lewisham to ensure our customers receive the best possible live in and home care service.
Our home care services are second to none and rated highly across England and Wales, but this is because we work tirelessly to ensure that we keep people safe and comfortable in the homes they love most. Our carers are carefully chosen to ensure we only have people who are compassionate and kind working for us, meaning you and your loved ones can have full confidence in the service we deliver, whether you have low-level needs or the most complex.
24/7 live in care support
Having live-in care is a whole other level of support, with someone living in your home and making sure that your daily routine runs seamlessly. This could be your personal care, housekeeping, meal preparation, or medication management, or something completely different. Most of al though is the fact that you’ll have constant companionship and never be lonely, although our carers will always respect boundaries and never make you feel as if your home is no longer your own.
Why Helping Hands is better than a care agency in Lewisham
There are some big differences between care agencies and care companies. We’ve been a private home care company since we were established in 1989, and proudly so. Care agencies don’t have the commitment to high quality, consistent care that we do; they’re focussed on charging fees for services that should really be included in the quote, such as matching you with a carer – something that we’d never charge extra for. We also own and manage all of our 150 local branches, feeling that franchising our name would have a detrimental affect on our consistency of service.
Qualified carers providing a variety of care services in Lewisham
We value our carers very highly at Helping Hands, feeling that they’re the beating heart of our business due to the amazing things they achieve for their customers every single day. We choose our people carefully though so we can be sure of their commitment to our values, by handling our own recruitment, selection, and training processes. This way we can be sure that standards remain consistently high and that everyone has the opportunity to build on their natural qualities, as well as access development opportunities when they feel the time is right.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.