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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service

Home Care Lichfield

Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

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Reviews for our Home Care Lichfield Branch

and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5

4.9 rating

Based on 16 reviews
Outstanding88%
Excellent12%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our Home Care Lichfield branch? Leave a review

Read our Reviews

4.0 rating
4 May 2021

Amazing team based in Lichfield. Michelle the manager always ensures the highest quality of service is provided. Both her and her office team are polite, cheerful, approachable and helpful. The carers who provide the hands on care for my uncle are little diamonds thanks to the excellent training given. In all the dealings I have had with numerous care providers over the years none can compare to this wonderful team.

paula toland
5.0 rating
20 November 2020

They did a wonderful job caring for my dad in the last few weeks of his life

Angela
5.0 rating
20 November 2020

All the ladies that cared for my dad in his last few weeks were so caring and went above and beyond to care x

Tina
5.0 rating
18 November 2020

Thoughtful, professional, caring and knowledgeable about my in laws and their needs and care

Cathy Barker
5.0 rating
13 November 2020

From first contact the Helping Hands team has been responsive and professional. Their initial assessment was thorough and the carer they selected to match with my mother was perfect. She quickly formed a rapport with both of my parents and made an incredible difference even from her first visit. When my father suddenly became ill, the team instantly responded and arranged help within hours. I’m very, very impressed and more than happy to recommend to others.

Megan Dunmore
5.0 rating
11 November 2020

The staff are really nice and caring

David Lee
5.0 rating
31 December 2019

Very pleasant and helpful adviser.

Kathryn Powell
5.0 rating
23 December 2019

She was very helpful.

Pauline Eells
5.0 rating
9 December 2019

Ben dealt with my enquiry in a kind but professional manner. Thank you.

Sue
5.0 rating
25 November 2019

Very efficient and informative

Alison carruthers
4.0 rating
20 November 2019

The carers were helpful and diligent and we will no doubt be using you again in due course

Robert Brown
5.0 rating
18 September 2019

Jenny explained the service provided in detail and clearly understood the needs required as and when the time arrives

Michael
5.0 rating
9 September 2019

Friendly and professional

Lesley
5.0 rating
12 May 2019

Contact with company professional helpful and informative.

Lynn Talbot
5.0 rating
10 April 2019

Jenny was kind and very understanding of my mother’s need. She was engaging, positive and inclusive. Her approach to sensitive matters was correct and professional at all times.

Susan Lawson
5.0 rating
9 February 2019

Adrienne was very helpful and extremely efficient – I’m most impressed and look forward to meeting Jenny

Michael

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