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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service

Lichfield

Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 15 reviews

Lichfield

Our branch in Lichfield is home to a handpicked selection of compassionate and empathetic individuals who are determined to deliver the very highest standard of care to the homes of adults of all ages throughout the local community. With ongoing professional development and regular monitoring & regulation via the Care Quality Commission (CQC), we are here to ensure your loved one has all the support they need to continue living safely and independently.

Offering care services across the city and with an experienced manager overseeing, our friendly team of carers work all over Lichfield, and can also be found in Burton-upon-Trent, Cannock, Tamworth, Twycross, and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01543331397 *If you are an existing customer, please use the branch phone number

Branch address

37 George Street Tamworth B79 7LJ (see on maps)

Tailored one-to-one care in Lichfield

With its impressive three-spired cathedral that provides a medieval backdrop for the city, Lichfield is rich in history and culture spanning over 1,300 years. Located in the heart of Staffordshire and just north of Birmingham, this vibrant city makes for the perfect place to visit to soak up the very British atmosphere. It’s also the home to a team of dedicated and empathetic carers from Helping Hands.

Both our hourly visiting carers and live-in carers are here to help you live the lifestyle you want to lead, with as much support as you need for that to be made possible. Not only that, but our carers also enjoy getting to know what their customers enjoy and helping them to keep up with their hobbies.

Meet the team

Denny Bruce

Meet Denny Bruce, our Area Care Manager, Central

“Hello, I’m Denny, area manager for Helping Hands’ Central region. It’s my responsibility to meet with customers to gain feedback on a regular basis and ensure that they are happy with our service, to meet potential new customers face-to-face and to manage a wonderful team of visiting carers, supporting them with supervisions and appraisals. I am also a Dementia Champion, which has really developed my understanding of support and supervision for those working with, and living with, the condition. ”

Jennifer Fynn

Jennifer Fynn

Area Care Manager, Central

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Monica Ahir

Monica Ahir

Regional Care Director, Central

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care

Other services we provide at this branch

Visiting care across Lichfield

Our visiting home care puts your wellbeing first at all times. Care visits around Lichfield can be as little as 30 minutes a week, all the way up a number of hours each day, according to your needs and schedule.

You might be considering care following an operation or recent illness, or have a loved one who lives with dementia or Parkinson’s. Visiting care allows you or someone close to you to have one-to-one care in the comfort of your own home, rather than going through the upheaval of moving into nursing or residential care.

Visiting care also helps you with everyday tasks which might be starting to become more difficult. That might be getting dressed, remembering to take your medication, getting to and from the bathroom, and other areas of personal care.

Whatever it is you need support with, our visiting carers are on hand to help, and always put your independence and privacy first.

Constant, round-the-clock live-in care

Over time, you might feel that you need a more constant care presence. Or you might be concerned that a relative is struggling to cope and needs help throughout the day.

With live-in care, you’ll have your own carefully selected carer who move into your property alongside you so that you always have someone on hand to help when you need it.

There are many areas in which a live-in carer can support you and your family. It could be that you need help with using a mobility aid, using a bath or shower, continence care, or using a hoist. Alternatively, you might need a live-in carer to help you keep on top of household chores or pet care.

Your live-in carer will be a supportive companion as well as being on hand with practical aspects of care. They’ll even help you get around your local community.

Domiciliary care that puts you at the centre

To give you back the control and independence that you desire, domiciliary care is created around you, for you so that you’re never left without extra support for your care needs.

Covering everything from personal care, medication administration and supporting you with toileting needs, to light housework, cooking and companionship – the team at our Lichfield branch can assist with a plethora of different needs and requirements, whether you require regular help every day or someone to pop in once a week.

Dementia care for your family

Because dementia affects people in different ways, the care that’s required should always be as unique as the person who is receiving it. It could be that your loved one just needs gentle reminders with medication or help at meal times, or more hands-on practical support.

Providing a tailored support service, our carers enable people with dementia to remain in their own homes, where they feel most comfortable. We’ve been caring for people with different types and stages of dementia since 1989, with independence always being one of our highest focuses.

Knowing you need additional support for a loved one is a significant decision. Our advisors can help you understand the support available for you and how it will fit in with your lifestyle. We’re always here to help.

Feel young again with elderly care

It’s sometimes quite difficult to admit that you need an extra pairs of hands around the house or to assist you with your personal care as you get older, but with elderly care from our Lichfield team, everything will be taken at your pace to make you feel at ease.

Led by you, we’ll carefully respect your privacy and always uphold your dignity whenever carrying out our home care services. You may then find that as you get used to your carers, you feel more comfortable in requesting extra support perhaps at the weekend or at more regular intervals throughout the day. Whatever you need to help you to feel happy and safe at home, we’ll be able to assist.

Short-term respite care for when you need it the most

For times when care needs occur unexpectedly or with little notice, respite care can be an ideal solution at what could be quite an unsettling time for you. With professionalism and ease, we’ll swiftly step in and provide the level of support you need to enable you to stay safe and happy within your own home. So, if you’ve just been discharged from hospital following an illness or operation and you’re struggling to get all of your housework done and get yourself washed and dressed, a member of Michelle’s team will be with you, often on the same day as your enquiry, to help you get back on your feet again whilst you recover.

Perhaps your regular caregiver needs to take a short break or you’d like to go on holiday with them or your family? Whichever situation you need short-term care for, the Lichfield team are here to help. They’ll meet with all of you to discuss your care needs and any extra arrangements that need to be made before you travel or your carer has a rest. That way, you can be safe in the knowledge that nothing will be changed, and the transition from your normal routine to your respite routine will be seamless.

Expert, fully-trained carers for your needs

Ensuring our carers deliver the most outstanding care with each person they support is something we’re both passionate about and strive for. And it all starts with the right training.

Many of our experts trainers have worked as carers themselves, bringing a wealth of knowledge and real-life experience to their work. Each of our Lichfield carers undergoes a three-day training programme, regardless of past experience, which covers everything they can expect to encounter in their customers’ homes.

Each carer is also directly employed by us and goes through detailed Disclosure Barring Service (DBS) and other background checks. We only provide the best carers for your family and our local managers will help you both get to know each other.

Find out more about care in Lichfield

Our Lichfield team are always here for you, no matter what your requirements are. If you’re looking for yourself or someone close to you, please get in touch with us and learn about the support we can provide to you in and around Lichfield.

Alternatively, you can pop into the branch on George Street in Tamworth, where Michelle and the team will be happy to talk through the different options available to you. We can also arrange to come and see you in your own home if that’s easier – just let us know the best time that suits you and we’ll be there.

Call us on 01543331397 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Lichfield to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 15 reviews

Outstanding93%
Excellent7%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

5 out of 5

from 5 reviews

Our credentials

Our Lichfield branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

37 George Street Tamworth B79 7LJ Show on Map

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