When you choose respite support at home from Helping Hands you are getting the benefit of over 30 years of experience of delivering care for our customers in the place they love best. Our friendly Maidstone care team are dedicated to making sure that their customers in the area receive the highest levels of care at all times, just as our almost 150 branches across England and Wales do on a daily basis.
Respite care is short-term care delivered by someone different to your usual carer, or a package of temporary support if you don’t usually have care at all. There can be various reasons why people need respite support, such as their carer taking a well-earned break, their family going on holiday or after a hospital discharge. Sometimes respite is needed in an emergency because a regular carer has to leave in a hurry. Even when time is of the essence though we can usually get a carer to your home within hours.
Receiving your respite care at home is preferable to uprooting to a care home for so many reasons, mainly because you don’t have to leave your familiar surroundings that are precious to you. Our friendly and dedicated carers will ensure that your every need is taken care of thanks to a personalised support plan that will contain everything about your daily routines. If you are happy at home and don’t want to leave a place with so many important memories and loved ones nearby then respite care at home is the answer.
Ensuring that your carer gets regular breaks is vital to preserve their physical and emotional wellbeing, as otherwise they can become exhausted and unable to care for you as effectively. With Helping Hands covering your respite care you will have a bespoke package of tailored care that is designed around your needs, plus a dedicated carer on either a visiting care or live-in care basis, whichever suits your preferences. Whichever service you choose, they will be able to undertake every aspect of your care to the same high standards that we insist upon, including personal care, medication, meal preparation, mobility support, housework and accessing your local community.
Our carers work tirelessly to ensure that our customers live their very best lives possible in the homes they love, which is why we value our carers so highly and consider them the heart of our business. We are very selective about who joins us at Helping Hands as we want to be sure that only the most compassionate people are chosen to go into our customers’ homes and provide them with outstanding care. We train our carers carefully but also check their backgrounds thoroughly and screen them through the DBS, as we want to be sure they’re the sort of people who should be entering your home. Finally, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, which ensures our commitment to delivering the highest levels of care at all times and reassures both you and your loved ones that we’ll always maintain our standards.
If you would like to learn more about respite support in the Maidstone area then please call our customer care team seven days a week to discuss your options. Alternatively, feel free to contact us via our website and we’ll be happy to call you back at a time convenient to you.