Home care in Maidstone
Visiting care and home care in Maidstone
Maidstone is known as the agricultural county of Kent and home to the River Medway, historically known for carrying much of the town’s trade. A large and picturesque town, Maidstone is not only home to historical architecture such as the 900-year-old Leeds Castle, but also the UK’s number one home care provider – Helping Hands.
Our team at Helping Hands are here to provide the Maidstone community with compassionate and person-centred care, all in the comfort of their own homes. Whether you need complex support for that requires overnight care, or just a helping hand to prepare your evening meal, Branch Manager and her team are here for you.
Covering areas such as Ashford, Chatham, Gillingham, Kings Hill, Langley, Maidstone, Snodland, Strood, Rochester, West Malling and the surrounding areas, you can rest assured that our team will give you the support that you need.
Quality care provided in your own home
Home care from our Maidstone team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Maidstone care team
Branch Care Manager
My role is the registered branch manager of Maidstone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting carers and increasing the support in the local community by bringing in new customers and helping them to achieve positive outcomes that helps them to continue to live independently in their own home, working to CQC regulations and ensuring that Helping Hands continues to deliver a high standard of care. I enjoy supporting our care team enough to know that they are making a positive difference to those we support and that our team are providing a fantastic level of care to the Maidstone community. I’ve worked in health and social care for over 30 years and bring a wealth of experience to my role. Throughout my career I have developed a strong work ethic and a deep commitment to providing high quality care to those in need. My experience has taught me the importance of adaptability and effective communication, both of which are essential for building strong relationships with clients, staff, and external stakeholders. One of my key strengths lies in my ability to work effectively as part of a team and I am adept at fostering a culture of mutual respect.
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
4.9 out of 5 | Based on 36 reviews
We are actively collecting and monitoring our reviews and feedback for Maidstone to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
-
Home care Maidstone
-
For over 30 years, our team have been dedicated to providing seamless support to families all over the UK, enabling them to remain safe and secure in the comfort of their own homes. Our Maidstone home care team will work with you to put together a personalised care plan so that you receive the support you need, when you need it. Whether you need a 30-minute visit to help you with your laundry, or more complex support such as PEG feeding or catheter management, Lynne and her team can help you to live your life as independently as possible.
Our private carers complete a comprehensive training programme with regular refresher courses, allowing them to have the knowledge, experience and commitment to provide you with assistance ranging from housekeeping, meal preparation and companionship to more detailed care for dementia, neurological conditions and mental health.
We understand that each individual customer has their own unique care requirements, which is why we offer support for as little or as long as you need it. Care needs can arise at any time, for any reason, so whether you need temporary respite care after a hospital discharge or a helping hand when you’re doing your weekly shop – we are here to bring peace of mind to you and your family.
-
Live-in care to support you in Maidstone -
Our Live in care in Maidstone team are fully equipped to support with any number of conditions and complex injuries, ranging from cerebral palsy to acquired brain injuries, ensuring that you will receive the right level of expert care to suit you and your needs. Each of our carers are carefully selected to match your personality, hobbies and interests, so you receive so much more than care; you’ll gain a friend.
Discover more on what is live-in care here.
-
Better than a care agency in Maidstone
-
Helping Hands are a private care provider, rather than a care agency. This means that unlike many care agencies, we employ our carers directly and their well-being is always our number one priority. We also make sure all of our care is fully regulated and monitored by the Care Quality Commission (CQC) and Care Inspectorate Wales. Care agencies are often unaccountable to regulators, which means your care won’t come with any quality guarantees and your carers won’t be accountable for the standard of their care.
-
Domiciliary care in Maidstone -
We understand how important it is that you decide the details of your care, which is why the team will tailor your care package around you and your needs, so that you can remain independent and in control.
Otherwise known as care at home, domiciliary care will give you the freedom to choose the level of care that you need, when you need it. With regular home visits from 30 minutes to several hours a day, our Maidstone team are here to help you with any of your everyday tasks, including personal care, housekeeping tasks and clinical care.
-
Specialised dementia support in Maidstone
-
With 30 years of experience under our belt, we’re proud to be one of the UK’s leading dementia care specialists. We understand that living with dementia can be unnerving for you and your family, and that the complexities of the condition can often be distressing for all those involved.
Offering extensive knowledge in dementia care, our expert team are fully-trained to support you and your loved ones. We understand how important it is that you are surrounded by comfort and familiarities when living with dementia, which is why our team will enable you to remain in the security of your own home, while also providing guidance to your family on how you can continue to communicate with each other and enjoy your time together.
-
Elderly care to support your independence
-
As we get older, our bodies can slow down and our minds aren’t always as quick as they once were, but that doesn’t necessarily mean that our desire to remain independent and secure has to change.
Whether you need a friendly reminder to take your medication, a helping hand in preparing your meals or discreet support in getting washed and ready for the day, the team are here for you.
Each of our tailored care packages are created with your independence at the forefront, so that you can continue to lead the life you love with minimal disruption.
-
Respite care for your short-term needs
-
Care needs can arise at any point; whether your usual carer is taking a break or if you need a helping hand in getting back on your feet after an illness or injury, our respite care packages offer you the support you need, for as long as you need it. We’ll ensure a seamless transition between carers, providing you with the quality care that you expect from your own carer with no interruption to your usual routine.
We understand that emergencies can’t always be avoided, but that doesn’t mean that you have to make sacrifices to your quality of life. Even with as little as 24-hours’ notice, we can arrange care cover to support any of the following instances:
- Hospital discharge – A little relief to help you get back on your feet after a stay in hospital
- Emergencies – Sometimes, care is needed at very short notice. Fortunately, we’re able to provide support in as little as 24 hours
- Short breaks – Fancy a short break away with friends or family? Our carers can support you on your vacation, giving you and your loved ones peace of mind
- Family events & occasions – Nobody should miss out on an important event, Lynne and her team will ensure you’re there to celebrate
-
Fully-trained carers in Maidstone
-
Here at Helping Hands, we are one of the leading care providers in the UK, so we understand exactly what is needed to provide the perfect level of support for you or your loved one. Each of our carers complete intensive training in areas such as manual handling, health & safety, safeguarding, equality & diversity, medication support and many more. Not only this, but our carers are all exceptionally compassionate and understanding; with Helping Hands you don’t just receive a carer, you have a friend.
Our carers also receive full background checks, such as Disclosure Barring Service (DBS) screening and are carefully selected by a fine-tuned recruitment process. Throughout their time at Helping Hands, carers also complete regular training refresher courses to ensure their skills and practice are always up-to-date and of the highest quality.
Also, not only are we the only homecare provider endorsed as a Centre of Excellence by Skills for Care, but we are also fully licensed by the Care Quality Commission (CQC).
Branch information
High Street
Maidstone,
Kent,
ME14 1JL