Home care in Ashford
Visiting care and home care in Ashford
Home to the oldest surviving St John’s Ambulance Association unit and founder of the British Red Cross Society, Ashford is well-known for its contribution to the health and social care sector.
Today, Ashford boasts the UK’s number one home care provider: Helping Hands. Whether you fancy a stroll down the Great Stour or Afternoon Tea in The Secret Garden, the team at our Ashford branch are more than happy to provide you with the level of support you need to maintain your presence in the local community.
Our friendly and professional carers can provide you with a dedicated home care service, covering Willesborough, Beaver Green, Godinton, Kennington, Orchard Heights and the surrounding areas.
Quality care provided in your own home
Home care from our Ashford team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Ashford care team
Branch Care Manager
My role is the registered branch manager of Maidstone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting carers and increasing the support in the local community by bringing in new customers and helping them to achieve positive outcomes that helps them to continue to live independently in their own home, working to CQC regulations and ensuring that Helping Hands continues to deliver a high standard of care. I enjoy supporting our care team enough to know that they are making a positive difference to those we support and that our team are providing a fantastic level of care to the Maidstone community. I’ve worked in health and social care for over 30 years and bring a wealth of experience to my role. Throughout my career I have developed a strong work ethic and a deep commitment to providing high quality care to those in need. My experience has taught me the importance of adaptability and effective communication, both of which are essential for building strong relationships with clients, staff, and external stakeholders. One of my key strengths lies in my ability to work effectively as part of a team and I am adept at fostering a culture of mutual respect.
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Ashford to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
Home care visits in Ashford that suits you
For 30 years, we’ve provided a seamless support service to each of our customers, enabling them to remain in the comfort of their own home while still receiving a personalised care plan to suit their individual needs. You might just need a half an hour drop-in once a week, or more advanced care that involves several overnight stays. Either way, our Ashford home care team are here to help.
Throughout their training our carers gain a wealth of knowledge and expertise, providing you with an abundance of support. From housekeeping, meal preparation and companionship to more complex care for degenerative conditions, brain injuries and mental health support, our carers are fully-trained to help you and your family through this difficult period.
We understand that every customer has their unique requirements, that’s why we’re proud to provide bespoke care plans that are built by and around you. Whether you need short term respite support, or a helping hand with breakfast each morning, we’re here to bring peace of mind to you and your loved ones.
Supporting you with live-in care Ashford
As the term suggests, live-in care allows you to live in the comfort of your home while receiving high-quality care as and when you need it.
Dedicated and fully-trained, our compassionate carers can deal with various conditions and complex injuries including multiple sclerosis, muscular dystrophy, dementia, Parkinson’s and many more. We’ll handpick your carer, based not only on your needs, but your personality, interests and hobbies too. That way you’ll gain more than just a carer, you’ll make a new friend.
Live-in care is often a more suitable option than residential care or a hospice, as it enables you or your loved one to remain in the place they feel most comfortable and familiar. With a team of clinical nurses and live-in managers, we’re able to offer all aspects of care such as PEG feeding, catheter management and tracheostomies.
Discover more on what is live-in care here.
Our amazing carers in Ashford
During our award-winning training programme, endorsed as a Centre of Excellence by Skills for Care, our carers go through an extensive list of modules, including health & safety, manual handling, medication support, equality & diversity and many more. Alongside this, our recruitment team follow strict guidelines, ensuring all carers receive thorough background checks, such as DBS.
Our training doesn’t stop there, we provide continuous ongoing training for our carers, ensuring their knowledge and skillset are up to date and at the best they can be.
Did you know we’re also fully regulated by the Care Quality Commission?
Specialised dementia support in Ashford
Helping Hands are one of the UK’s leading dementia specialists, meaning we fully understand the difficult journey you and your family are going through. With the complexities of the degenerative condition, which can cause anxiety and confusion, the Ashford team are on hand to answer any questions you or your family may have.
Spending quality time together is important, so if at any point you need a helping hand, the Ashford team are only a stone’s throw away.
Branch information
High Street
Maidstone,
Kent,
ME14 1JL