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Your nearest branch: Ashford
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Existing customer
01233 228258
Your nearest branch: Ashford
Speak to our team today

Lines are currently closed

Existing customer
01233 228258

Visiting care and home care in Ashford

Ashford is well-known for its contribution to the health and social care sector, so we're naturally proud to have a base here. Helping Hands is ready to offer you the support you need to maintain your presence in the local community, whatever the situation. We have over 35 years of experience, over 150 branches across the UK, and a team of experienced carers ready to step into your routine. We’re also regulated by the Care Quality Commission (CQC), so we’re always in the know when it comes to all things home care.

We're proud to provide full-time, around-the-clock live-in care, visiting care for scheduled visits, and respite care for temporary, short-term support. Whatever support you're looking for in Ashford, a Helping Hands carer has got your back.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Ashford

Our carers provide a wide range of support across Ashford, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Ashford
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Ashford

    While we do not have a physical branch in Ashford, care in the area is coordinated by our Ashford branch, working with carers who support people across the local community.

    Andy Burrell
    Andy Burrell

    I joined Helping Hands in April 2026 bringing with me experience in many areas of care both Domiciliary Care and Care Home, in particular I...

    More about Andy Burrell
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    CQC Logo
    Fully regulated care supporting Ashford

    Care services supporting families in Ashford are delivered by our Ashford branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care visits in Ashford that suits you

    For 30 years, we’ve provided a seamless support service to each of our customers, enabling them to remain in the comfort of their own home while still receiving a personalised care plan to suit their individual needs. You might just need a half an hour drop-in once a week, or more advanced care that involves several overnight stays. Either way, our Ashford home care team are here to help.

    Throughout their training our carers gain a wealth of knowledge and expertise, providing you with an abundance of support. From housekeeping, meal preparation and companionship to more complex care for degenerative conditions, brain injuries and mental health support, our carers are fully-trained to help you and your family through this difficult period.

    We understand that every customer has their unique requirements, that’s why we’re proud to provide bespoke care plans that are built by and around you. Whether you need short term respite care, or a helping hand with breakfast each morning, we’re here to bring peace of mind to you and your loved ones.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Supporting you with live-in care Ashford

    As the term suggests, live-in care allows you to live in the comfort of your home while receiving high-quality care as and when you need it.

    Dedicated and fully-trained, our compassionate carers can deal with various conditions and complex injuries including multiple sclerosis, muscular dystrophy, dementia, Parkinson’s and many more. We’ll handpick your carer, based not only on your needs, but your personality, interests and hobbies too. That way you’ll gain more than just a carer, you’ll make a new friend.

    Live-in care is often a more suitable option than residential care or a hospice, as it enables you or your loved one to remain in the place they feel most comfortable and familiar. With a team of clinical nurses and live-in managers, we’re able to offer all aspects of care such as PEG feeding, catheter management and tracheostomies.

    Discover more on what is live-in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Our amazing carers in Ashford

    During our award-winning training programme, endorsed as a Centre of Excellence by Skills for Care, our carers go through an extensive list of modules, including health & safety, manual handling, medication support, equality & diversity and many more. Alongside this, our recruitment team follow strict guidelines, ensuring all carers receive thorough background checks, such as DBS.

    Our training doesn’t stop there, we provide continuous ongoing training for our carers, ensuring their knowledge and skillset are up to date and at the best they can be.

    Did you know we’re also fully regulated by the Care Quality Commission?

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Specialised dementia support in Ashford

    Helping Hands are one of the UK’s leading dementia specialists, meaning we fully understand the difficult journey you and your family are going through. With the complexities of the degenerative condition, which can cause anxiety and confusion, the Ashford team are on hand to answer any questions you or your family may have.

    Spending quality time together is important, so if at any point you need a helping hand, the Ashford team are only a stone’s throw away.

    Supporting communities across Ashford

    Our carers provide home care in Ashford and nearby areas including these locations.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0330 037 6958
    Branch information
    Address

    49 Gresham Rd, Staines, TW18 2BD

    Show in maps Ashford Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed