Home care in Gillingham
Visiting care and home care in Gillingham
Known for its strong maritime and military connections with the nearby Historic Dockyard in Chatham, Gillingham is also the birthplace of the Elizabethan seafarer, William Adams. A small town in the county of Kent, Gillingham is placed along the River Medway and is also home to the UK’s leading homecare provider – Helping Hands.
The her team are here to provide the Gillingham community with compassionate and person-centred care, all within the comfort of your own home. Whether you are living with a degenerative condition that is affecting your day-to-day life, or you need support getting in and out of bed, the team are here to provide you with the exact level of support that you need.
Covering locations such as Brompton, Hempstead, Wigmore, Parkwood, Rainham and Twydall and the surrounding areas, our Gillingham team is full of kind-hearted carers that are trained to the highest standard to give you the support you need, when you need it.

Quality care provided in your own home
Home care from our Gillingham team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Gillingham care team

Branch Care Manager
My role is the registered branch manager of Maidstone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting carers and increasing the support in the local community by bringing in new customers and helping them to achieve positive outcomes that helps them to continue to live independently in their own home, working to CQC regulations and ensuring that Helping Hands continues to deliver a high standard of care. I enjoy supporting our care team enough to know that they are making a positive difference to those we support and that our team are providing a fantastic level of care to the Maidstone community. I’ve worked in health and social care for over 30 years and bring a wealth of experience to my role. Throughout my career I have developed a strong work ethic and a deep commitment to providing high quality care to those in need. My experience has taught me the importance of adaptability and effective communication, both of which are essential for building strong relationships with clients, staff, and external stakeholders. One of my key strengths lies in my ability to work effectively as part of a team and I am adept at fostering a culture of mutual respect.

Area Care Manager, South East

Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Gillingham to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care Gillingham to suit you -
With 30 years’ experience under our belt, we are committed to providing the very best home care services to families throughout England and Wales. As a family-run business, we understand the importance of bespoke and personalised care, enabling you to remain safe and independent in the comfort of your own home.
Each of our carers complete a comprehensive training programme that is led by our very own expert carers, meaning that our carers are fully equipped to deal with a variety of conditions ranging from elderly support to acquired brain injuries.
We understand that, regardless of the condition, everybody has their own unique way of life, which is why we provide personal homecare to ensure that you can continue to live your life in the way that you want to with no restrictions. Whether you’re looking for 30-minute drop-in sessions to help you prepare your meals or routine calls throughout the day, our Gillingham team can support the following care needs:
- Personal care – Help you get dressed and choose clothes, and support with washing and toileting
- Medication – Whether you need a gentle reminder or assistance when taking medication
- Routine calls – We can call in at regular intervals to give you and your family peace of mind
- Mobility support – Escort you to appointments and/or help you get around the house and garden
- Companionship – We can take you out to meet friends for lunch, or just be someone you can chat with
- Household duties – Care for your pets, assist with cleaning, hoovering and washing
- Health and nutrition – Make sure your food is in date and your meal are fresh, healthy and nutritious
It’s not just practical support that we can help with; we understand that your mental health is just as important as your physical wellbeing. So, if you’d like to do some shopping at the local market or go and cheer on Gillingham F.C, we’ll be right there with you.
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Live-in care to support your needs -
Whether you live on your own, as a couple, or with your beloved pet, Lynne and her team provide sensitive and unintrusive care packages to ensure that you can continue to live your life independently while still receiving round-the-clock support.
You may be living with a complex condition that requires regular one-to-one support, or perhaps your everyday tasks are no longer as straight-forward as they once were. Regardless of your circumstances, our live-in carers will work with you to ensure that you have the support that you need so that you can remain safe and secure in your home.
We understand that welcoming a new person into your home can be a little daunting at first, but the team are here to support you every step of the way in making decisions on your care, ensuring that you only receive the care that you are happy and comfortable with. What’s more, each of our carers are carefully selected to match your personality, hobbies and interests; so whether you enjoy a walk along the River Medway or a visit to the Royal Engineers Museum, we’ll be sure to find a carer that is compatible to you.
Live-in care doesn’t just provide you with round-the-clock support, so you always have somebody looking out for you whenever you need it; it also gives you the comfort of knowing that you can stay safe and independent in your own home. With live-in care, you are in control; there are no restrictions on visiting or mealtimes, so you can live each day on your terms while still giving you and your family peace of mind.
Discover more on what is live-in care here.
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Domiciliary care in Gillingham -
Traditionally known as care at home, domiciliary care gives you the freedom to choose the frequency and the intensity of the care that you need. Whether you need a 30-minute visit to help you get washed and ready for the day or several hours a day to help you get out and about, our Gillingham team are here to support you with any of your day-to-day tasks including personal care, housekeeping tasks and clinical care.
We understand the importance of being in control of your own care, which is why the team will work with you to provide a personalised care plan that is built entirely around you. Regardless of your condition, our team will work with you to ensure that you are safe and happy at home.
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Specialised dementia care support in Gillingham
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We’re proud to be one of the UK’s leading dementia care specialists, enabling us to support the many different types of dementia that nearly 850,000 individuals are living with across the UK.
With 30 years’ experience under our belt, we understand the anxieties and uncertainties that can surface after a dementia diagnosis, which is why each of our carers complete award-winning training so that they can support you in making a difficult time that little bit easier.
We understand the importance of familiarity when living with dementia, which is why our team will work closely with you to provide the right level of support, enabling you to remain in the comfort of your own home. Communication is key, and our expert team will be here to provide support and guidance to you and your family so that you can continue to enjoy your time together.
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Elderly care to support your independence
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Ageing is inevitable, and as we grow through the various stages of life, it can become more difficult to go about our day-to-day life as we used to do. Whether you need support in getting in and out of bed or a gentle reminder to take your medication, the team are here to provide you with the elderly care you need, when you need it.
It’s incredibly important to us that you can remain safe and secure in the place that you feel most comfortable, which is why each of our tailored packages are designed with your independence at the forefront.
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Respite care for your short-term needs
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Your usual carer may need to tend to a family emergency, or perhaps you are due to be discharged from hospital and you need a helping hand to get back on your feet. The team offer personalised respite care packages to offer you the support that you need, for as long a you need it.
We’ll ensure a seamless transition between carers, providing you with the high-quality care that you need with no interruption to your daily routine. With as little as 24-hours’ notice, we can arrange the right support to ensure that you make no sacrifices to your quality of life.
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Award-winning training for our carers in Gillingham
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We’re proud to be one of the leading homecare providers in the UK, so we understand exactly what is needed to ensure that you or your loved one can remain confident at home. Our carers are fully-trained in all aspects of care, including manual handling, health & safety, safeguarding, equality & diversity, medication support and many more. As well as this, our carers are also kind and compassionate by nature, so you won’t just receive a carer; you’ll gain a friend.
Each of carers receive full background checks, such as Disclosure Barring Service (DBS) screenings and they are all carefully selected by a fine-tuned recruitment process, as well as completing regular refresher courses to ensure their skills and practices are always up-to-date and of the highest quality.
Helping Hands is the only homecare provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).
Branch information
High Street
Maidstone,
Kent,
ME14 1JL