Home care in West Malling
Visiting care and home care in West Malling
West Malling has several historic buildings such as St Leonard’s Tower, a Norman keep built between 1077 and 1108 by Bishop Gundulf, and other buildings of interest including Ford House, which is over 600 years old and a mainly Georgian High Street. While our own history can’t quite compete with that, we have been established in the home care industry for over 30 years which has given us a wealth of experience and expertise in a variety of conditions and care needs. Our home care and live-in service can support you in your own home and with visits starting from just 30 minutes we can design a package of care to suit you.
Quality care provided in your own home
Home care from our West Malling team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the West Malling care team
Branch Care Manager
My role is the registered branch manager of Maidstone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting carers and increasing the support in the local community by bringing in new customers and helping them to achieve positive outcomes that helps them to continue to live independently in their own home, working to CQC regulations and ensuring that Helping Hands continues to deliver a high standard of care. I enjoy supporting our care team enough to know that they are making a positive difference to those we support and that our team are providing a fantastic level of care to the Maidstone community. I’ve worked in health and social care for over 30 years and bring a wealth of experience to my role. Throughout my career I have developed a strong work ethic and a deep commitment to providing high quality care to those in need. My experience has taught me the importance of adaptability and effective communication, both of which are essential for building strong relationships with clients, staff, and external stakeholders. One of my key strengths lies in my ability to work effectively as part of a team and I am adept at fostering a culture of mutual respect.
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for West Malling to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care West Malling
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Visiting care is available from just 30 minutes a week; perhaps we can support you to an appointment or activity you enjoy, but if you need more support we can also be with you for as many pre-arranged visits as you need every day. Visiting care is a great alternative to moving into residential care as you don’t have to leave the home you love and your familiar surroundings mean you’ll be living your best life possible as independent as you want to be.
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Live-in care in West Malling
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Live-in care means you get a compassionate and expert carer living in your home with you, providing all the support and companionship you need. Whether you have complex or milder requirements, you may not want to uproot from your beloved home and move into residential care, and there’s no reason why you should. Our carers can support you with every aspect of your daily routine, thanks to your personalised support plan that accompanies your bespoke package of care.
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Better than an agency in West Malling
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We’re better than an agency because at Helping Hands we always work tirelessly to ensure that our customers live their best lives as possible in their own homes. Our amazing carers go above and beyond to ensure that our customers’ independence is promoted at all times so that they can live the life they want in the place they love. Thanks to our bespoke packages of care and personalised support plans, we can ensure that your routines and preferences are always respected.
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Domiciliary care in West Malling
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Domiciliary care, or care in your own home, is something that we’ve been specialists in for over 30 years. Our visiting and live-in care services support thousands of customers to live their best lives possible in the homes they love, and our amazing carers go above and beyond every single day to support them. Whether you’d appreciate support with housework and household tasks, personal care, meal preparation, medication or so much more, we are the domiciliary care experts to trust.
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Dementia care at home
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Remaining in your own home when living with dementia can be beneficial, because being amongst familiar surroundings can help to reduce confusion and anxiety. While you may not need dementia care early in your journey with dementia, as time goes on it may be helpful to have some professional care to reduce pressure on loved ones. Additionally, it’s important to talk about your care preferences with family early on, to prevent them needing to make decisions on your behalf later on.
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Respite care for short-term support
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If you are going to be without care for a while, perhaps because your regular carer is ill or because they need to take a holiday, we can provide respite care for as long or as briefly as you need it. Residential care is not the only option for temporary care, and it would be so much easier to remain in the home you love rather than have to uproot to somewhere you don’t know. Even if you need care in a hurry, we can usually get someone to you within 24 hours.
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Elderly care for extra support at home
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When life is at home is becoming more difficult to manage on your own, perhaps due to age-related frailties or the after-effect of a health condition, you can talk to us about elderly care. Our compassionate and friendly carers will come to your home and support you with aspects of your routine that you may be struggling with, such as vacuuming, personal care, meal preparation and so much more.
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Fully trained carers in West Malling
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We think that our carers are among the best in the industry because they care so passionately about keeping our customers fully supported in the home they love for as longa s possible. Without them we wouldn’t have a business and we hope you’ll agree they really are the heart of Helping Hands. Thanks to our fully managed service being independently regulated by the Care Quality Commission and Care Inspectorate Wales, you can have the fullest confidence in our ability to support you or your loved ones at home.
Branch information
High Street
Maidstone,
Kent,
ME14 1JL