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North Norfolk

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National Live-in care coverage

Live-in care and visiting home care in North Norfolk

Tracey, our North Norfolk Branch Manager and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Fakenham, Kings Lynn, Cromer,  Dereham, Great Messingham, Hempton, Toftrees, Dunton, Syderstone and the surrounding areas. This is what Tracey has to say about the home care service her team provides in the Fakenham area!

Meet Tracey, our Branch Manager

"Hello, I’m Tracey. As the North Norfolk Branch Manager I’m responsible for assessing customers for their care and support needs and helping them to remain as independent as possible at home.

"I have worked within occupational therapy for nearly seven years. Before that, I worked for adult social services for four years and have been a CQC Registered Manager before joining Helping Hands. I am passionate about high quality care and believe that society's most vulnerable should be able to access the right care and support, at the right time and delivered as a quality service."

Visiting care in North Norfolk

Here at Helping Hands we offer individually tailored high quality home care in Fakenham, Hempton, Kings Lynn, Toftrees, Dunton, Syderstone and the surrounding areas. Still family owned and run, we draw on nearly 30 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers. We offer home care from as little as 30 minutes to full time, live in care.

Tracey and her team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injuries and those that have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.

The team of dedicated carers across North Norfolk and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and the branch manager. We draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.

If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.

How home care is helping Audrey
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What a great impact Helping Hands has had for my mother. She is really pleased with the helpers who are ensuring that she is ready for the day. Knowing she has someone there has been a godsend.

Clare, a Helping Hands customer

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Live-in care in North Norfolk

If you need a more intense level of home care in North Norfolk are fully trained to provide you with it. Our live-in care services in North Norfolk mean that one of our carers can be there to help you around the clock. If you have a progressive medical condition or have been recently injured and need support around the home, one of our carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it, and help to administer it.

You can be confident in the expert knowledge of our carers. All of our local North Norfolk carers have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

Friendly, qualified carers in North Norfolk

Our North Norfolk carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.

Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.

Our carers are also committed to ensuring that you receive the best condition-led care available, and work with local GPs to understand how best to support you.

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I’ve been a visiting carer for nearly five years now, and really enjoy it! The flexibility helps me to stay at home with my children in the daytime and work evenings and weekends.

Sarah, a Helping Hands carer

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Find out more about live-in care or visiting care in North Norfolk

Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in North Norfolk and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.

Request a callback Email us

Areas across North Norfolk that we cover:

Kings Lynn

Fakenham Hempton Toftrees
Dunton Coxford Syderstone
Bagthorpe Kettlestone South Creake
North Creake East Barsham Swanton Novers
Thurning Oulton Salle
Guist Reepham Tyford
Cromer Docking Dereham
Anmer Rougham Cawston

Visit our North Norfolk branch

The opening hours for the branch on Miller’s Walk in Fakenham are listed below.

Phone lines open 7 days a week

If you’d like to discuss your home care options and set-up a meeting with Tracey and her team, call us seven days a week on 01328594463 (Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm).

Opening Hours
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM


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