Bespoke care for families across North Norfolk
With an experienced manager at the helm, our dedicated carers based in Fakenham also support people living in Kings Lynn, Cromer, Dereham, Great Messingham, Heacham, Snettisham, North Walsham, Cromer, Mundesley, Holt, Burnham Market, and the surrounding areas.
One-to-one support is our passion. Our carers bring care to people in their own homes supporting with everything from personal care to assisting with mobility, or even being a companion.
Meet Tina Larbie, our Branch Manager
Tina, our local manager, has lived in Dereham her whole life and has always worked in or around the region. With over 12 years of experience, Tina has met some wonderful people over the course of her career, including her current team of carers, and enjoys the personal connection she forms along the way.
“Over the years, I’ve supported people from all walks of life and feel that I’ve learnt a lot from them all,” Tina shares. “The ladies in the first care home I worked in taught me how to knit, while another customer helped me improve my cooking skills as they would only have freshly-cooked meals, never anything processed.
“One of my most memorable customers was a lady in the care home who used to clean the chandeliers for Buckingham Palace,” Tina adds. “The pride that used to shine from her when she talked about her job was amazing; she really brightened up the whole room.”
Care visits working around you
Bringing over 30 years of experience of supporting people in their own homes, we understand that your home is where you feel most comfortable. Our carers are here to make sure this always remains the case.
Care visits are always designed to be flexible and work around your routines and requirements. They can be as little as 30 minutes or last several hours depending on what you need support with.
For example, you might just need a bit of help getting ready in the morning or having a shower. On the other hand, you might need a bit more help with getting around your local area or a higher level of support such as changing catheter bags.
Whatever it is you need support with, our carers will be there to help you when you need them most.
What a great impact Helping Hands has had for my mother. She is really pleased with the helpers who are ensuring that she is ready for the day. Knowing she has someone there has been a godsend.
Clare, a Helping Hands customer
Live-in care in North Norfolk and further afield
Living with a progressive condition means that over time, you might find that you need additional support than you have at the moment. Or you might be recovering from a stroke or stay in hospital and would like peace of mind that someone is there at all times to make sure you’re safe.
Live-in care, much like visiting care, is carried out in your own home and covers many of the same areas. The main difference is that the care is 24/7.
That means that you or someone close to you always has someone there to help with personal care, aiding mobility, or more advanced areas such as stomas or specialist equipment.
And because you’ll be spending all your time with them, we carefully select our carers not only based on their experience, but also what hobbies and interests the two of you might have, meaning you’ll be able to get out and do the things you love with a companion who is just as enthusiastic about them.
Supporting people with complex needs
For many people living with complex conditions such as cerebral palsy or motor neurone, knowing the care options available can seem overwhelming. Home care from one of our trained carers based in North Norfolk ensures you or a loved one is able to have the right level care without having to move into a residential or nursing home.
That means you can keep up your familiar routines and still have your existing support network around you. Our carers can assist with carrying out hoisted transfers, PEG feeds, and managing complex medications, with the aim to help you remain independent and comfortable.
We can also assist those recovering from serious brain or spinal injuries, enabling them to have full support with the areas they might find difficult, all with friends and family close by.
Caring for a family member with dementia
Each person living with dementia is affected in different ways. What might work for one person may not be the same for another.
Our carers are trained to provide flexible care in your own home and keep everything as familiar as possible. As well as helping with medication and personal care, our carers also ensure safety and are trained to manage challenging behaviour.
Because the effects dementia causes vary person to person, we provide a unique solution tailored around yours and your family’s needs. Home care also takes away the distress which may come from a move into residential care.
Arranging care for when you need a rest
If you’re acting as the main carer for a family member or friend, it can be hard to make time for your own wellbeing. In fact, it’s not uncommon for carers to feel guilty about leaving a loved one or concerned that they will be without the support they need.
Short-term care, also known as respite, gives you the opportunity to take some time for yourself and still ensure that the person you’re supporting is still well-looked after. Respite care is carried out following the same routines you already have in place to keep disruption low and keeps your home in working order ready for when you return.
Whether you just need a weekend away or a couple of weeks recharging, respite care ensures consistency and lets you look after your own emotional and physical health. It can also be used to get a sense of how longer-term home care can help your family or if you need to attend an emergency elsewhere.
Trained North Norfolk carers handpicked by us
Tina’s carers all go through a detailed training programme before they head out into the local community. Though each carer has different levels of experience, our training is always mandatory and is endorsed by Skills for Care so you can be sure our carers are receiving the most up to date knowledge and practices.
Our carers also go through a detailed background check, including a DBS check, before starting work with us and as a provider regulated by the Care Quality Commission, yours and your family’s safety is always our highest priority.
To make sure that our carers’ skills are at the highest level, we also provide regular refresher training and other opportunities to develop their skills in specific areas. That means you can be sure we’re following the best and latest practices at all times.
I’ve been a visiting carer for nearly five years now, and really enjoy it! The flexibility helps me to stay at home with my children in the daytime and work evenings and weekends.
Sarah, a Helping Hands carer
Let’s talk about live-in or visiting care in North Norfolk
We believe there’s not a one-size-fits-all approach with care. Tina and her team do everything they can to understand your needs and the support you require. Our care is completely unique to you and is implemented around any care you have already.Request a callback Email us
Areas across North Norfolk that we cover:
|North Creake||East Barsham||Swanton Novers|
Visit our branch, open Mon-Fri
Visit Tina’s care team on Miller’s Walk, Fakenham, on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Tina and her team, please get in touch with us on 01328594463. We’re here to take your call seven days a week: