Our Northwood branch is home to a plethora of dedicated home care professionals determined to provide the very best support for you or your loved one. With rigorous training, background checks and Care Quality Commission (CQC) regulation, we hold ourselves to a high standard to ensure our customers are undoubtedly confident in our assistance as they continue to live independently.
Our team covers surrounding areas of Northwood including Ramsgate, St Lawrence, St.Peter’s, Westwood, and Woodchurch.
Nestled between Margate and Ramsgate, Northwood is just a short drive away from the white chalk cliffs of Joss Bay, as well as a Helping Hands branch prepared to provide industry-leading care for adults of all ages.
From as little as 30 minutes per week, you can receive visiting care from a companion who can offer the additional support you need to maintain an independent lifestyle – from household chores to personal care. If, as you age or as the condition you live with becomes more difficult, you find that you require more support than initially requested, your package will change as your needs do. Whether you need more regular visits, or a live-in carer to assist you around the clock, there is a carer on hand to help.
"Hi, I’m Dawn. I’ve worked within the health and social care sector for nearly 30 years, starting as a care worker all the way to my current role as the branch manager for the Ramsgate team at Helping Hands. For me, care is all about building strong relationships with both customers and carers to make sure we achieve the best outcome for everyone."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
For people living alone or with a debilitating condition, sometimes an extra hand around the house now and then is all they need to uphold their independence. With visiting care, you can receive the support needed to keep up an inspired and fulfilling lifestyle, with care ranging from weekly companion visits to regular help from a specialist.
With flexible packages tailored to your needs, you get to choose the level of care you receive. Whether you require more support as time goes on, or less frequent visits as you get to grips with a new routine, your care plan can change as your needs do, so that you stay in control.
For additional support on a much more regular basis, our live-in care team can introduce you to a carer matched to your hobbies and interests, so that you can have a companion to assist you around the clock. Our live-in carers have expertise in a wide variety of conditions, so rest assured you will be matched with a carer that is qualified to support your requirements.
Independence is the fundamental objective of our care; supporting you to live independently means your live-in carer will be discreet and unintrusive as they encourage your autonomy throughout your routine.
Domiciliary care is a cost-effective and comforting alternative to assisted living facilities, with home care from dedicated professionals available as little or often as you need. From mobility assistance and personal care to clinical support and nursing visits, our domiciliary carers are on hand to provide the support you need in the place you feel most comfortable.
With no restrictions on when you eat, receive visits, or leave your room, there are endless reasons why receiving support at home is a preferable choice to residential care.
As opposed to a care agency, Helping Hands carers are directly employed by our locally-managed branches. All of our customers receive bespoke, flexible packages with no hidden costs that are tailored entirely to their needs; catering to the priorities of their care.
Every one of our branches is regulated and monitored by the Care Quality Commission (CQC), while each carer undergoes extensive training and background checks, as well as regular refresher courses to aid their professional development, as part of the nation’s leading home care provider.
We’ve been supporting those living with dementia for over 30 years. Throughout that time, it has become a more and more integral part of our service, as we continue to learn more about the condition and find new ways to keep people with dementia living at home, where they feel safe and close to their loved ones.
Receiving dementia care at home is ideal for being within familiar surroundings that remind people of feeling joyful, comfortable and loved. From your diagnosis, we can be there to help with all the guidance you need, before providing specialist assistance guaranteed for immediate start to support you every step of the way as your condition progresses.
Whether you require specialist care to assist with a condition, or somebody to check-in and help out with household tasks, our elderly care team are dedicated to providing our elderly customers with the support they need to preserve their independence and enjoy their day-to-day life in their own home.
As opposed to residential facilities, with an elderly carer at home your loved one has the freedom to keep control of their routine, from meal times to visitors, with a flexible package that can change as their needs do, so they can receive additional support with the compassion and dignity they deserve.
Receiving care on a temporary basis has never been easier with our dedicated respite care team. Should you require support outside of your usual routine, because your usual carer is unavailable, or for a short time while you’re in recovery, there is a respite carer waiting to cater to your needs for a period that suits you.
From coming out of surgery to attending holidays, there are many reasons why our customers request help on a short-term basis. Every respite carer is trained, monitored and regulated to provide the high standard of care that all our carers adhere to, so you can be assured you can receive the urgent support you need with no compromise on quality in their service.
Since 1989, we’ve been trying to find the best ways to prepare our staff to deliver the very best possible service we can to our customers nationwide. With a rigorous recruitment process, including Disclosure Barring Service (DBS) screening, and an award-winning induction course, we equip our carers to provide an industry-leading standard of care for your loved one.
All of our branches adhere to the monitoring and regulation of the Care Quality Commission (CQC) and every carer undergoes regular refresher courses and ongoing development to ensure they are ready to care for our customers with the greatest degree of dignity, compassion and expertise.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
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