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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


We’ve been supporting our customers to live safely and independently at home for over 30 years, so you really can believe us when we say we’re the home care experts. Our compassionate carers really do go above and beyond to ensure that our customers receive the highest possible standards of care. We’re fully regulated by the CQC and CIW. Talk to us today to learn more about how we could be supporting you or your loved ones.

We can support you in and around Pinner in Northwood Hills, North Harrow, Hatch End, Pinner Green, Harrow Weald and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

02037334214 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Pinner

In medieval times, Pinner was a tiny hamlet, and while its population has grown since then, it still contains significant Tudor buildings such as its 14th century church. Pinner also still holds an annual street fair, one of the only villages in the country to do so.

At Helping Hands we are all about maintaining traditions and the values that you began with, as over the last 30 years we have never wavered from our ethos of supporting our customers to live as independently as possible in the home they love. Our home care service offers visits from just 30 minutes a week and we also offer full-time, live-in care, so we really can design the perfect package for everyone.

Meet the team

Immaculate Song

Meet Immaculate Song, our Area Care Manager, Pinner

I am the area care manager for our London branches in the South East region. My role involves leading a team of dedicated registered managers to ensure the highest standards of care is delivered to our customers daily, and our care staff have the most up-to-date training to support them within their role. I oversee operations, making sure all our branches are compliant with current regulations, meeting and surpassing standards and financial targets. In my spare time, I coach unfulfilled professionals to uncover their true potential and make a living out of it. I enjoy spending time with my family and travelling to places I have never been before.
Matt Bristow

Matt Bristow

Regional Care Director, South East

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care in Pinner

Visiting care means that you get the support of our compassionate carers right in the place you love most – your own home. Our carers will safeguard your wellbeing at all times, ensuring that your independence and dignity are always preserved. Our carers can support you with personal care, medication administration, mobility support, meal preparation, housework and so much more. Our carers can also accompany you to appointments, activities and key occasions in the community, so if you want to be more involved with things locally, talk to us today. Our totally bespoke care packages ensure that your preferences and routines are always respected, so why wait?

Live-in care in Pinner

You’ll never be alone at home with one of our live-in carers, as they’ll be with you all day and night to ensure your care is carried out just as you wish. Thanks to their in-depth knowledge of your condition and your care being accompanied by your personalised support plan you’ll quickly become friends and wonder how you managed without them. Don’t feel that your home won’t be your own anymore as even though your carer will be there around the clock they will always be discreet; recognising when you want some time on your own or to spend it with family and friends when they visit. They’ll undertake housework, personal care, meal preparation and so much more, so why not discover how they could help you today?

Better than a care agency in Pinner

Our fully regulated and managed service always puts you at the forefront of your care, and thanks to us not being an agency but a home care company with 30 years’ experience, our carers feel valued and highly motivated to support you. We are always upfront with our costs and charges and never bill you for referrals or matching fees, instead ensuring you have the perfect carer at home to take care of you for as long as you need them.

Dementia care at home

Remaining close to loved ones as your condition progresses, in familiar surroundings such as your beloved home, can make a real difference to your physical and emotional wellbeing when you’re living with dementia. While you may not need dementia care right away, it’s reassuring to know that there is a dementia specialist company with over 30 years’ experience who can support you to live your best life possible at home, ensuring that your routines are always preserved and respected, thanks to your personalised support plan.

Respite care for short-term support

If you are looking for respite care that comes to your home so that you don’t need to relocate to a care home even temporarily, we’re the solution for you. Perhaps your carer needs to take a break or your loved ones are going on holiday, whatever the reason we can support you at home and will ensure your routines are respected at all times. If you need care in an emergency we can also help, as if the situation dictates it, we can get care to you within 24 hours.

Elderly care for extra support

Tasks at home can take a little longer as we get older, but there’s no need for you to struggle at home and worry about things not getting done. Our dedicated carers can help with every aspect of your care including helping you with your personal care, housework such as vacuuming, preparing meals and laundry, as well as helping you with your medication, mobility and going out to attend appointments and activities. Talk to us today about elderly care from Helping Hands.

Fully trained carers in Pinner

Our expert home care service is delivered by carers and managers who all share the same passion and enthusiasm for ensuring the highest quality, professional care. We always care for you so that your dignity and independence is promoted and kept at the forefront of your experience, and it’s no surprise that we’re considered the industry leading, home care experts. We consider our private carers to be at the heart of our business and as such we train them thoroughly and offer professional development opportunities throughout their career with us. We’re accredited by the Dementia Action Alliance as well as many other organisations, and we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have the highest confidence in our ability to provide superlative care.

Find out more about care at home in Pinner

Call us today to discover how we could be supporting you or your loved ones to remain independent in your own home. Our customer care specialists are available seven days a week to advise you or if you prefer, you can contact us via our website, and we’ll be happy to call you back.

Call us on 02037334214 Talk to us on live chat Request a call back

Our credentials

Our Pinner branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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