Helping Hands are a private care provider, rather than a care agency, which means that we employ our carers directly and are completely responsible for their pay and general wellbeing. Often care agencies will require you – the customer – to pay your carer directly, and will surprise you with unexpected fees, hidden costs and unwanted paperwork. With Helping Hands, we take all of the stressful, time-consuming admin off your hands, ensuring that both you and your carer will be properly looked after.
Our carers really do go above and beyond for all of our customers, regardless of their condition or additional needs. It’s no coincidence that we’ve stood out as one of the UK’s best home care providers since 1989, which is mainly down to our fantastic home carers.
With thorough background checks in place and only 2% of our applicants making the cut as a Helping Hands carer, we only employ the very best. What’s more, we employ all of our carers directly, taking the stress out of any additional paperwork that comes with carers that work for external agencies.
Each and every one of our carers go through a vigorous training programme including manual handling, dementia care, first aid, safeguarding and medication administration. However, one thing that we can’t teach them is how to be kind and compassionate; this natural quality is above all what we look for when employing our carers and we don’t settle for anything less.