Lines open until 7:00 PM
What does our complex care support include?
We understand how much your home in Oxford means to you, and at Helping Hands, our goal is to support you in staying in the place you love for as long as possible. Whether you need live-in care for constant reassurance, visiting care for regular check-ins, or respite care for short-term support, we’re here to provide exactly what you need, when you need it.
All of our care in Oxford is fully regulated by the Care Quality Commission (CQC), giving you and your family members confidence in the quality and consistency of the support you receive.
Contact us for support
If you need more information on our complex care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online.
Contact usMeet the Oxford care team
Katie Wilson
Branch Care Manager
I began my career in care in 2019 and joined Helping Hands in 2021 as a Care Assistant. In December 2022, I became the Registered...
More about Katie Wilson
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
More about Adam Wilkins
Qualified carers providing complex care in Oxford
At Helping Hands in Oxford, our carers receive specialist training to support a wide range of complex conditions through our nursing care. With both skill and sensitivity, they can assist with tasks such as medication administration, stoma and catheter care, nephrostomy care, and much more. We take the time to truly understand you and your condition, so we can work together to create a tailored care plan that supports your needs and enhances your quality of life.

What is complex care for?
Our carers are highly trained in supporting people with dementia, giving them a deep understanding of how the condition can affect memory, behaviour, and day-to-day life. We take thoughtful steps to make your home feel safer and easier to navigate, introducing simple adaptations such as clear labelling or gentle visual cues to support independence and reduce confusion. Every change is made with your comfort and familiarity in mind.

When to consider complex care
You may wish to consider complex home care if your mobility has changed and you need a little extra support to move around safely and confidently. We understand that reduced mobility can happen for many reasons, but it doesn’t mean you have to give up your independence or the activities you enjoy. At Helping Hands, our carers are here to support you with practical solutions such as walking aids or gentle adjustments around your home, making everyday movement easier and safer.

How much does complex care in Oxford cost?
The cost of care will depend on the level of support you’re looking for, whether that’s full-time live-in care, regular visiting care, or short-term respite care. You can explore our costs and funding information in more detail, or speak directly with one of our friendly Customer Service Advisers. We also offer a free, personalised assessment in your own home in Oxford.
If you need more information on our complex care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat.
Contact usBranch information
Address
Helping Hands Oxford, Pure Offices, Parkway Court, Oxford Business Park, Oxford, OX4 2JY
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Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |