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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our team in Oxford can provide person-centred, individual home care to those across the local area, ensuring you get the right care and support to keep you safe and well in your own home. Being fully regulated by the Care Quality Commission (CQC) means that our service is monitored for its efficacy, safety and responsiveness, giving you extra peace of mind that you’re in good hands. The friendly team at our Oxford branch are all trained to the highest industry standards, meaning you can trust and have faith in our daily practices.

The Helping Hands team in Oxford cover care calls in Bicester, Kidlington, Oxford, Witney, Woodstock and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01865567470 *If you are an existing customer, please use the branch phone number

Branch address

Pure Offices, Parkway Court, Oxford Business Park, Oxford, Oxfordshire, OX4 2JY (see on maps)

Visiting and live-in care in Oxford

Whether you need extra support with keeping your house clean and tidy, assistance with getting washed and dressed or clinical care for a specific health condition – our friendly and professional team will put in place a bespoke support plan for you that caters to your physical, emotional and spiritual needs. Our aim is to keep you safe and well at home, so you can rest and relax where you feel most comfortable.

We offer two main types of care provision, both of which mean that you can stay surrounded by the comfort and familiarity of your own home, without having to move into residential care. For short, regular care calls, you may choose to opt for visiting home care, where a carer from the Oxford branch will pop in from 30 minutes up to several hours to assist you will daily activities such as cleaning, cooking and personal care. And for those who require more intensive, round-the-clock support, our live-in care service means that you can receive 24-hour clinical care from the comfort of your own home.


Meet the team

Carol Bosley

Meet Carol Bosley, our Branch Care Manager, Oxford

Hello, I’m Carol. My role is to manage the day to day running of the branch here in Oxford. This includes meeting new customers, assessing care packages & building a strong, supportive care team to look after our local community. Enabling people to remain independent at home is my number one driver. It is a pleasure to work with people, get to know their stories and make a real difference in their lives and there are few jobs outside of care that really allow you to do this. At Helping Hands Oxford we provide person-centred care, and I am extremely proud of the work we do and love the difference we can make. The whole team at Helping Hands Oxford are committed to giving people the support they need; if that’s elderly care, dementia care, complex care or even if someone is just looking for a bit of help around the house and some companionship. A real highlight for me is getting out to spend time with customers myself when I can. Outside of work I have two children who are 16 & 12 and keep me busy! My daughter plays football for Abingdon Utd, so I like to support her with that! And my son plays tennis which he loves. In my free time, I love to spend time in the garden with my friends chatting around a roaring fire pit! I suppose I can’t forget about the dog and my husband too!
Deanna Lane

Deanna Lane

Regional Clinical Lead, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care Palliative Care

Other services we provide at this branch

More independence with visiting care

Visiting home care can start with short, 30-minute visits where a carer pops in to check that you’re okay, make your bed, put the washing on and prepare your lunch, taking everything at your pace and completing tasks in a manner that suits you and your routine. Visits can then progress to 45 minutes or calls on an hourly basis – perhaps if you need more support with getting dressed or you’re unable to get your shopping by yourself and need an extra pair of hands to help you round the shops.

We place an emphasis on working collaboratively with you when creating your support plan, so that everything is organised how you like it, with your home carers enabling you rather than taking over and doing everything for you. They’ll get to know you and exactly how you like things done – from how many sugars you take in your tea to your favourite hobbies and past times that you like to discuss.

24-hour live-in care in Oxford

Live-in care enables those with more chronic or clinical health needs to still live at home surrounded by their possessions and loved ones, but with specialist care in their own home. Whether you’re living with advanced Alzheimer’s and need support with personal care, mobilising safely and when you become more anxious at night, or if you have a clinical condition such as motor neurone disease that requires specific medical support – we can offer live-in care to suit your situation.

We’ll work with you to complete a detailed assessment so that we can find out all about your medical and health needs, personal preferences and personality, enabling us to match you with the ideal live-in carer who has experience in your health needs but who also suits your persona, too. Once we’ve matched you with a carer, they will live with you in your home and will be on hand whenever you need them.

Live-in care brings with it so many benefits, mainly that it is a direct alternative to moving into a care home and giving you one-to-one support from a dedicated carer who knows you well. Furthermore, you get to stay in the place you know and love and where you may have lived for many years, alongside a partner, spouse or even a pet, which you would be unable to do if you moved into residential care.

Better than a care agency in Oxford

At Helping Hands, we’re better than a care agency because – as a private care provider – you can have total confidence that we employ our carers directly and take care of all the fiddly paperwork and admin that is involved in employing a carer. Often this isn’t the case with care agencies – they’ll instead require you, the customer, to take responsibility for paying your carer, leaving you with the often stressful and time-consuming job of making sure your carer is getting paid the right amount. We believe that our policy of directly employing our carers is also better for our carers’ wellbeing as it gives them a peace of mind that allows them to focus on doing their job.

Additional support with domiciliary care

Domiciliary care in Oxford covers help little and often in your own home, so that you can continue to live life on your terms. We’ll provide additional support as and when you require, assisting you with personal care, medication, mobility and keeping your home clean and tidy. But home care is much more than that; our carers will also assist you with keeping up with hobbies and getting out and about in the local area. So, whether you enjoy visiting the beautiful city of Oxford itself or if you prefer to stay more local and visit the café down the road for a slice of cake, we’ll be there by your side to assist you.

Specialist dementia care so you can stay at home

With more than 850,000 being diagnosed with dementia in the UK, this is a condition that affects many of us either directly or indirectly – if your loved one is living with any one of the hundreds of different types of dementia. As specialists in dementia care, our carefully trained carers in Oxford can enable you or a family member with dementia to receive tailored support whilst remaining in the comfort and familiarity of their own home. Staying where they feel most comfortable with an emotional connection is a great benefit of dementia home care, reducing additional stress and anxiety that may come if they were to move into a care home.

Regardless of the type of dementia you’re living with, our aim is to help you ‘live well’ with dementia, instead of ‘suffer from’. And there’s no reason why this can’t be possible with the support and dedication of our compassionate carers.

Elderly care on your terms

Getting older doesn’t mean that you need to give up all of your interests, hobbies and aspirations. Although you may need to make some alterations here and there – using mobility aids, having help when going out and about in Oxford or taking life at a steadier pace – we can still help you to achieve what you want to, just with an extra helping hand here and there.

Elderly care is also a great option for those that have parents or relatives living in a different town or county who know that their loved one needs additional support and are unable to provide it themselves. Regular visits from our carers in Oxford can put all of our minds at ease and enable your loved one to continue living life on their terms.

Respite care for emergencies and short-term support

Respite care is an ideal way to arrange support on a short-term basis for those that care for loved ones full time. Whilst you take a step back to rest and recharge your batteries, we can step in and provide quality care that is matched to your existing care and routines, giving you both a bit of a breather whilst still giving your loved one the right support they need.

We can also arrange care at short notice, perhaps if your regular caregiver is unavailable, you’ve just been discharged from hospital or you’ve become unwell and need additional support for a short period of time. Our Oxford respite team are ready to step in at a moment’s notice, with our carers on hand to support you during the day, evening and even overnight.

Fully-trained carers in Oxford

Being a carer is one of the best jobs in the world (believe us, we know!), but in order to do it correctly and safely, it is vital that the right training, leadership and guidance is offered. That’s why our in-house training is so important for all of our new recruits and existing carers, as it enables them to get the right skills and knowledge under their belts before they begin caring for those in the local community. Our training modules are in line with the standards set by the Care Quality Commission (CQC) and cover manual handling, personal care, dementia, first aid and safeguarding.

The CQC also regulates us for our leadership, safety, efficacy and responsiveness, ultimately ensuring that we do what we say we’re going to do and are always in line with the latest and safest industry practices. We are also affiliated with the Dementia Action Alliance and are founding members of the United Kingdom Home Care Association – both of which promote the sharing of good practices and upholding the best dementia and home care respectively.

Find out more about care in Oxford

If you’re considering care for yourself or a loved on in the Oxford area and are not sure what to do next, the best bet is to give us a call. Our friendly customer care specialists are available to talk through your current situation and help you to plan your next steps. We can then arrange for a member of the local team in Oxford to come out and meet you in your home to get to know you better and begin creating your support plan.

Call us on 01865567470 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

Pure Offices, Parkway Court, Oxford Business Park, Oxford, Oxfordshire, OX4 2JY Show on Map

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