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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


We’ve supported thousands of customers since we began over 30 years ago and our ethos for providing the highest standards of home care haven’t altered since then. WE ensure that all of our customers get to live as independently as possible and we always support your dignity to ensure you live the best life you can. We’re fully regulated by the CQC and CIW which shows how committed we are to consistently providing the highest standards of care, so call us today to discover how we could be supporting you or your loved ones.

We can support you in and around Thatcham, Cold Ash, Ashmore Green, Crookham Common, Brimpton, Midgham and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01635922663 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in Thatcham

Thatcham has strong evidence of having been inhabited since prehistoric times and had an entry in the Guinness Book of Records as the oldest continuously inhabited place in Britain. Many historic remains have been unearthed there and there is evidence of a long and notable history all over the area.

We also have a long and notable history at Helping Hands, having been established in 1989 and caring for thousands of customers since then. Our visiting and live-in services will see one of our compassionate carers come to you in your own home and take care of all your care requirements, so why not chat to us today about how we could support you?

Meet the team

Adam Wilkins

Meet Adam Wilkins, our Regional Care Director, Thatcham

Hi, I’m Adam and as Regional Care Director, I’m responsible for making sure that all the customers we help day-in day-out across the South West and South Wales are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers’ needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are ‘hardwired’ to care.
Deanna Lane

Deanna Lane

Regional Clinical Lead, South West

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Paul Gibbs

Paul Gibbs

Area Care Manager, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care in Thatcham

You may need a little support with housework and meal preparation, or perhaps you have complex care needs that necessitates several visits throughout the day and overnight, but no matter what you require, our visiting care service can provide it. With our 30 years of expertise and our experienced and compassionate carers coming to take you to appointments, activities, or on days out, we really can support you in every way you need. We can also undertake all your personal care, medication and so much more, so if you need care at home, we’re the ones to call.

Live-in care in Thatcham

Live-in care can be just as valuable whether you would like around the clock companionship, you’re living with complex needs that would benefit from the supervision of one of our clinical nurses, or anything in-between. You may be concerned that your only option is going into a care home, but live-in care is a cost-effective alternative that sees your carer live with you all day and night. Their in-depth knowledge about your condition and the fact that you’ll never be alone at home will be a great comfort to both you and your loved ones, so why not talk to us today?

Better than a care agency in Thatcham

We offer our customers the best care possible within their own homes because we are not a home care agency; we are a company with over 30 years of experience in caring for our customers in their own homes and we directly employ our carers to ensure they are protected by all applicable employment regulations. We believe we offer the best care possible to our customers in their own homes because our carers are compassionate and experienced and go above and beyond for their customers.

Dementia care at home

Our over 30 years of experience as dementia care specialists means that we really know dementia and can make a real difference to the lives of our customers living with a form of the condition, such as Alzheimer’s, vascular or Lewy Body. When you first receive a diagnosis, it can turn your world upside down, however with care at home from Helping Hands, enabling you to remain in familiar surroundings, confusion and anxiety can be reduced. This is because staying close to loved ones, surrounded by precious memories can really make a difference to your quality of life.

Tailored respite care

If your regular carers needs to take a well-earned break or if you’re in need of emergency care, we can help. Short-term respite care from Helping Hands can make all the difference to your daily life if you’re not keen on uprooting to a residential home, even temporarily. Our friendly carers will come to you and undertake all of your care needs so that you’ll feel like your regular carer never left, and thanks to your personalised support plan, your routines and preferences will be respected and followed at all times. We can even get care to you within 24 hours when it’s necessary.

Elderly care for extra help at home

If you would appreciate some help with aspects of your daily life such as personal care, laundry, housework or meal preparation, talk to us about elderly care today. Our carers can support you if you’re struggling with everyday tasks due to age-related frailties, painful joints or general fatigue, and we can make it easier for you to remain in the home you love and not have to consider moving somewhere with additional support. You can stay independently living for as long as you want to with the support of our compassionate carers.

Fully trained carers in Thatcham

Our compassionate and empathetic carers mean the world to us and we know our customers feel the same, thanks to their tireless work ensuring that our customers live their best life possible in their beloved homes. To be able to look after our customers so well we train our carers thoroughly as well as screening them through the Disclosure and Barring Service to ensure only people who should be coming to your home are doing so. We’re accredited by many organisations and charities, including Dementia Action Alliance, and as we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, you can have the highest confidence in our expert, industry leading service.

Find out more about care at home in Thatcham

We can answer all your queries about care, so why not call one of our dedicated customer care specialists today? They are available seven days a week for your convenience, or alternatively contact us via our website and we’ll be happy to call you back.

Call us on 01635922663 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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