Hungerford

Visiting and live-in care in Hungerford

Abuzz with tasty eateries, markets and antique shops, the pretty town of Hungerford has a whole host of delights to offer – not to mention the beautiful countryside that surrounds it. Known for its food and arts festivals, this quaint Berkshire borough is traditional in every sense of the term. New for 2020, it has just opened its first ever branch of Helping Hands, home to some of the best carers in the UK.

Offering care to those in need of extra support but who want to stay living in their own home, the local team offer care in Chilton Froliat, Hungerford, Froxfield, Marlborough, Pewsey and the surrounding areas.

Meet Octavia, our Area Care Manager

"I joined Helping Hands in 2019 after 18 years in financial services in the customer experience sector. I moved in to the care industry as I was looking for a role with a people-centred organisation with great purpose. Helping Hands has already proved to be exactly that and this is a really exciting time for the business as we start to grow our high street presence across the UK. As Area Care Manager looking after all our new branches in the South during their set up phase, I am thoroughly enjoying recruiting the best of the best in the industry and seeing our new branches open up to deliver brilliant things for our customers and, of course, our people."

Meet our team

Adam Wilkins

Regional Care Director, South West

Darren Kennedy

Regional Care Director, New Branch Roll-out Team

Octavia Allen

Area Care Manager, New Branch Roll-out Team - South

Mum and Dad noticed the difference in care after just the one visit and are so happy they said they can relax now, something Dad could not do with the others carers. Thank you all.

Ann from Gloucestershire

Visiting care across Hungerford

Whether you need several visits throughout the week or regular visits throughout the day and evening, we specialise in visiting care that adapts completely around your needs. Not only can we help out with the shopping, cleaning and cooking, but we can also assist with more personal needs, such as help with administering medication, going to the toilet, and getting washed and dressed. So, not only do you have complete peace of mind that your needs are catered for, but your family does too, particularly if they live a fair distance away from you and are unable to be there at all times.

And if your care needs change and you find yourself needing more support, we can adapt your support plan to fit in with what you require. Some weeks you may just need help with personal care, whereas other weeks you may want additional visits that enables you to get out and about and visit friends in Hungerford – the local team are just a phone call away.

Live-in care for 24-hour support

If you find yourself needing more than just hourly visits throughout the week or both you and your partner need regular support with the housework and personal care, live-in care can be an ideal solution for you.

Designed to keep you at home where you feel most comfortable, live-in care provides round-the-clock support with both your physical and emotional needs. Living in your home with you, a live-in carer will be there whenever you need them, providing constant reassurance that all of your needs are taken care of – whether that’s personal care throughout the night or making you tasty, nutritious meals.

The benefits of live-in care mean that you have complete control over your care routine and are very much part of the selection process when it comes to choosing your carer. After all, they’ll be living in your property, so they absolutely need to be the right match for you. It also allows you to maintain routines, such as what time you get up in the morning, enjoying your favourite hobbies and living in a familiar environment, perhaps with a partner or cherished pet.

Extra reassurance with domiciliary care

As with visiting care, domiciliary care allows you to make your own choices about the care you receive – whether that’s having a care call once a week for an hour or several 45-minute visits each day. Whatever you feel that you need to ensure you have the right support for you, we’ll make sure you’re catered for.

And it’s not just those in their more senior years that we support – we can provide care for anyone over the age of 18. So, if you live with a congenital condition and need regular assistance but don’t always want to rely upon your parents, we have carers that can work with you and help you go about your daily routines – whether that’s socialising with friends, studying at university or going to work.

Industry leaders in dementia home care

Since 1989, we have been supporting thousands of people who live with a form of dementia – whether that’s Alzheimer’s, Pick’s disease or vascular dementia – so we have the experience and expertise to provide the very best dementia care for you or a loved one.

Not only can we provide the practical support for those with dementia, but we can enable you to stay at home where you feel safe and comfortable, instead of having the stress and upheaval of moving into residential care. With one-to-one support from our empathetic carers, you’ll get the right level of care that you need from a carer that knows you and your routines, which is especially important to maintain for individuals with dementia.

Elderly care in Hungerford

If you find that you aren’t able to do things around the house like you used to or you’re starting to become unsteady on your feet, elderly care from the Hungerford team may be the resolution you need. As well as assisting you with personal care (if you require it), we can also help you with:

• Housework, such as cleaning, vacuuming and laundry
• Watering the plants and planting new bulbs
• Getting to and from appointments such as the doctors or hairdresser
• Cooking, keeping the cupboards stocked up and going shopping
• Helping you to maintain social activities or go out for the afternoon

Respite care for short-term breaks

If you care for a loved one or close friend and feel the need to take a break to recharge your batteries, the Hungerford team of Helping Hands carers can step in to take over and allow you to take the break you need. We’ll make sure that we meet with both of you before respite care is due to commence, so that we know absolutely everything about your care needs and routine. That way, you can rest assured that nothing will be altered and your loved one will still receive the same quality care that they would expect from you.

Respite care can also work for you if you have an event to attend or want to go on holiday alone or with family, but don’t want your care needs to get in the way. A carer will accompany you whichever way you wish to travel – whether that’s by car, train or even plane! They’ll be there for the entire event or holiday, so that you can relax and enjoy a well-deserved break.

Award-winning training for carers in Hungerford

All of our carers, whether they have a lot or little care experience, undergo our award-winning training programme that equips them for care in the field. Modules cover moving and handling, first aid, safeguarding, dementia, personal care and many more. Not only are all of our new recruits required to complete in-house training, but all existing carers and care managers are required to complete annual refresher training to ensure they are delivering the latest and safest practices in care.

As with any reputable care company, Helping Hands is closely monitored by the Care Quality Commission (CQC), who ensure all of our polices, care and management are safe, effective and responsive. Being regulated by the governing body for home care means that you are receiving support that is fully vetted and regulated, with appropriate procedures and policies in place to ensure only the highest standard of care is delivered to you or a loved one.

Areas in Hungerford that we cover:

Find out more about care in Hungerford

If you’d like to find out more about how we can support you, contact our friendly customer advisors via telephone. They will be there to discuss your care needs seven days a week.

You can also pop into our branch in Hungerford, where the team will be happy to discuss how they can help and assist you. If you’d like to book a home visit, simply call the number at the top of this page.