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Home care in Pickering

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01904 230338

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New customer

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Existing customer

01904 230338

Visiting care and home care in Pickering

Pickering is ideally situated near some of the UK’s best beaches, forests, attractive market towns, and exciting attractions. With plenty to see and do in the local area it’s no surprise Helping Hands wanted to get to know Pickering better! The whole family can be kept entertained thanks to Pickering’s proximity to the stunning Yorkshire coast and North Yorkshire Moors, with heritage links that go back to William the Conqueror and Oliver Cromwell.

We decided to explore this beautiful county better because we knew there would be other people in the area who didn’t know how we can help. With our visiting and live-in care services providing the care and support to keep you independent in the home you love, and fully regulated by the Care Quality Commission and Care Inspectorate Wales, we really are the home care experts.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Pickering team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Pickering care team

Michelle Dutton

Area Care Manager

Matt Bristow

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Pickering branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High quality home care in Pickering

Whether you need us for a short respite stay now and again, daily support, are thinking about longer-term care, or would prefer someone around the clock, we can be there for you and your loved ones’ reassurance. Because we’ve been providing exceptional care in our customers’ homes since 1989, we have the knowledge and expertise to ensure you live as comfortably as possible at home. Despite growing to manage 155 branches, we still hold dear the values for providing superlative care that we were founded with more than 30 years ago.

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24/7 live in care support

Live-in care means a carer lives in your home with you around the clock. This can be such a reassurance to both you and your loved ones that you’re never left alone, while making sure that your daily routine continues uninterrupted. Your carer will be able to undertake every aspect of your housekeeping, laundry, personal care, and medication requirements, while making sure you eat nutritious meals, keep hydrated, and enjoy your local community. You may have always enjoyed a walk in the park, going to the theatre, or meeting friends, and your carer will be able to support you to live as you always used to.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in Pickering

Care agencies are referral organisations who have no real involvement in your care journey. They’ll charge you a fee to find you a self-employed carer, or worse, expect you to employ them yourself, when all you should be focussing on is living well. Helping Hands has never been a care agency; we’re a private home care company who source, recruit, employ, and train our carers ourselves, because that way we can be sure that our care and support always remains of a consistently high level.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Qualified carers providing a variety of care services in Pickering

We’re very particular about the people we employ as carers. We put them through their paces, expecting them to have natural qualities of compassion and kindness, as well as a dedication to the wellbeing of others. It’s not all one-sided though; we support our carers to be the best they can be for our customers, giving them regular opportunities to refresh their skills, build on their knowledge, and develop their careers. After all, motivated carers will provide the highest quality care at all times, and we’re dedicated to helping them do that.

Other areas we cover

Harrogate
Selby
Tadcaster
Malton
Knaresborough

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FAQs

Home care can be an excellent option for people who wish to stay in their own home while receiving extra help with daily living. This may be due to age-related changes, illness, disability or following a hospital stay. Many people prefer home care as it allows them to remain in familiar surroundings rather than moving into residential care.

We believe that home is often where people feel most comfortable and confident. Home care in York provides personalised support that respects individual routines, preferences and independence. With one-to-one care delivered at home, individuals can continue enjoying their lifestyle and connections within the local community. The York team are dedicated to delivering compassionate care that enhances quality of life.

Home care costs in York vary depending on the level and frequency of support needed. Care packages are flexible and can include anything from occasional visits to full-time live-in care. Pricing reflects the amount of care provided, ensuring a personalised approach.

A free care assessment allows the team to understand your needs and explain costs clearly. Helping Hands are committed to openness and transparency, making it easier for you and your family to plan ahead. The York team are always happy to discuss options and answer questions about pricing.

Yes, one of the main advantages of home care is its adaptability. If your needs change, your care plan can be reviewed and adjusted. This might include altering visit times, increasing support or focusing on different aspects of care.

The York team carry out regular reviews and remain in close contact to ensure your care continues to meet your needs. This flexible approach ensures your support evolves alongside you.

If care is required urgently, Helping Hands aim to begin support within 72 hours of the first phone call. The process starts with a free care assessment conducted in your home by a local care manager in York.

This visit provides an opportunity to discuss your needs, preferences and expectations. Once the assessment is complete, a start date will be agreed based on availability.

Starting home care is straightforward. Contact the customer support team to arrange your free care assessment. During the visit, your care manager will work with you to create a personalised care plan.

If you choose to proceed, we’ll carefully match you with carers who are suited to your needs. Care then begins in your home, providing reassurance, practical support and companionship.

Yes. All carers are directly employed, trained and vetted. They are insured and bonded as standard, offering peace of mind to customers and families. The team are committed to safety, trust and high standards of care.

If your usual carer is unavailable, a replacement will always be arranged. The team aim to maintain consistent visit times wherever possible to ensure continuity of care.

Branch information

Address

6 Odsal House, Front Street, York, YO24 3BL

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Pickering