High quality York dementia care from Helping Hands
Helping Hands have been delivering high-quality, person-centred home care across England and Wales since 1989. In York, we have a proud history of supporting families to maintain their independence and comfort at home. One of the main services our York team offer is dementia care. Every York carer receives specialist dementia training to provide practical, emotional and personalised support, and all of our care is independently regulated by the Care Quality Commission (CQC) for your peace of mind.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in York
Andrea Gadd
Branch Care Manager
Andrea Gadd is the Branch Care Manager for York.
Michelle Dutton
Area Care Manager
I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...
More about Michelle Dutton
Matt Bristow
Divisional Director
As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...
More about Matt Bristow
Why care at home is ideal for dementia
A diagnosis of dementia can cause lots of worry and concern not only for the individual diagnosed but for their family members and friends too. Choosing dementia home care means that some of this worry and anxiety can be lessened by knowing that there is professional and friendly support in place that meets your loved one’s needs. Being at home helps people with dementia stay surrounded by familiar sights, sounds and routines, which can help reduce confusion. Our carers provide one-to-one support, getting to know your individual needs and preferences while encouraging independence and confidence in everyday life.

When to consider dementia care at home
A dementia diagnosis can bring uncertainty and anxiety. Having a compassionate, trained carer nearby provides reassurance and practical help. Our carers aim to keep you active and involved, supporting your independence rather than taking over your life.
As time goes by, you may need more detailed care on a regular basis. 24-hour live-in care in York, which can provide the extra reassurance you and your loved ones may prefer, knowing that there is always a carer there on hand to provide you with assistance and assurance, day or night.

Care tailored to your needs
Everyone’s experience with dementia is different, and we've been caring for people living with the condition for long enough to know that dementia care needs can vary massively from person to person. That's why, from your first enquiry, we'll focus on your individual requirements and the specific details of your personal circumstances. Your York Care Manager monitors your condition and adjusts your care plan as needed, so you’re always supported practically and emotionally throughout your dementia journey. So, whether you need a few hours of visiting care each week or round-the-clock live-in care, we'll make sure you're never left feeling isolated or unsupported.

Skilled dementia carers in York
All of our carers are directly recruited, trained and employed by Helping Hands, with zero exceptions. When they join the team, every carer must undergo a four-day induction which includes extensive training on dementia care. This consists of understanding different types of dementia, the seven stages of dementia, supporting the physical and emotional elements of dementia and holistic support for both the individual and their loved ones.. This initial training is reinforced by ongoing refresher courses. It's our promise that no third-party agencies are ever used, as we want to ensure consistency and reliability.

Choosing Helping Hands for Dementia care
With Helping Hands York, you benefit from the experience of a nationally recognised home care provider and the personal touch of local carers. We provide visiting and live-in dementia care, from short calls of 30 minutes up to 24-hour support. Whatever your needs, we’ll put together a care package that works for you.
As dementia specialists, we are closely aligned with the National Dementia Action Alliance, an organisation that promotes the latest and safest practices in dementia care, ensuring that anyone living with dementia is cared for in a way that is meaningful to them. Our York team is also regulated by the Care Quality Commission (CQC), the governing body for care in England. They make sure that we provide appropriate training for our carers, look after all of our customers appropriately and provide safe and responsive care.

How much does Dementia care cost in York?
The cost of care depends on the level of support you need. Visiting care starts at £32.40 per hour. Live-in care is £1,675 for one person or £2,125 for a couple. Our friendly team are happy to talk through your options and help you work out what makes sense for your situation.

Find out more about dementia care in York
If you want to learn more about dementia care in York, give our team a call. They’re available seven days a week and always happy to answer any questions you may have. Alternatively, you can use the contact us page on our website to arrange a callback at a time that suits you. Whether it’s understanding your care options or finding the right support for your loved one, we’re here to help.
If you or a loved one has recently been diagnosed with dementia or you’d like to consider dementia home care as an alternative option to a nursing home, call our team of customer care specialists today. They will listen to your current situation and any concerns that you have, and be able to talk you through the different options available to you.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
FAQs
Dementia home care is specialist one-to-one support that helps someone live well with dementia in their own York home. Carers are trained in dementia and provide routine, reassurance, personal care and a familiar face.
Familiar surroundings, routines and possessions can reduce confusion and distress. Staying at home in York with consistent carers often helps people feel calmer and more in control than a move to unfamiliar surroundings.
Support with daily routine, personal care, medication, meals, mobility and meaningful activity, plus companionship and reassurance during difficult moments. We focus on the person and what makes a good day for them.
Yes. Our York carers receive dedicated dementia training so they can support changing needs, communicate well and respond calmly to anxiety, repetition or confusion.
Yes. From early memory support through to complex, advanced dementia, our visiting and live-in care in York adapts as needs change, so care can continue at home rather than moving to a care home.
Visiting dementia care is charged by the hour and live-in care by the week, based on the support needed. York costs start from £32.40 per hour for visiting care, while live-in care costs £1,675 per week for individuals or £2,125 per week for couples, with a clear quote provided after a free assessment.
Yes, regulated and inspected by the Care Quality Commission (CQC), with trained, vetted, DBS-checked carers.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |