Home care in York
A team of passionate carers are eager to support people to stay within their own homes in York. Our individually tailored home care services are available in York, Earswick, Bishop Thorpe, Dunnington, Tadcaster and the surrounding areas.
At the recent Helping Hands Annual Awards Ceremony 2018 – The York Branch were successfully awarded the Regional Branch of the Year award for the North, beating 18 other branches to the coveted title.
Meet Meet Donna Brittain, our Branch Manager
“Care is so much more than simply completing tasks,” Donna, our Branch Manager, believes. “It’s also a means of giving someone their life and independence back through person-centred care.”
"I have worked for Helping Hands for nearly 3 years. During this time, I was able to build up some great relationships with both customers and their families. Working as a field care supervisor and trainer gave me a great insight into new carers coming in and also gave me the opportunity to support them in their roles."
Regular care calls in York
The York branch offers care to suit a range of needs and preferences, with care calls ranging from 30 minutes a week up to several hours a day. A team of qualified carers can assist you in many aspects of your day-to-day routine to ensure you retain your independence and quality of life.
Help with dressing, continence care and intimate washing – all while respecting your privacy and maintaining your sense of dignity.
If you take time-specific medication or need some assistance to ensure you take the correct dosage, a carer can visit you at regular intervals to make sure this task is completed.
Help with mobility
Assistance with different mobility aids such as wheelchair, ceiling hoists and stair lifts, or simply supervision to ensure you mobilise safely.
Maintaining your lifestyle
For many, needing care can seem like they are losing their social life and sense of self. However, a carer can help you to still engage in activities important to you and accessing your local community.
Mum’s family have high praise for all the team at Helping Hands… On several occasions the carers went well beyond anything reasonably expected of them and we all love them for it… Read more
AWM from York, posted on TrustPilot
Respite care in York
Respite care is support that is arranged for just a few days or weeks. It allows your main carer to take a break if needed, or if you require short-term assistance following an illness or stay in hospital.
We understand that emergencies can happen and so respite care can be supplied at short-notice, even within 24 hours when necessary.
If you find that you need a higher level of care, live-in care is there to ensure that all of your needs are met. Live-in care means you will receive professional support paired with the reassurance that someone is there for you, no matter what time of day it is.
Live-in care can also ensure that you retain your sense of independence, regardless of any condition you are living with.
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.
Local and qualified carers in York
When recruiting new carers, we do not solely look at their qualifications, but also their individual personalities. We only want carers who are passionate about the people they support and are committed to only providing the highest quality of care.
Due to this, the selection process is incredibly rigorous and involves background checks, multiple interview stages and practical training.
It makes me feel incredible that I can really make a difference in somebody’s life. I particularly enjoy the relationships I form and the trust that I build with my customers.
Mary, a carer in York
Find out more about live-in care or visiting care in York
Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in York and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.Request a callback Email us
Areas across York that we cover:
|Wilberfoss||Sheriff Hutton||Sutton on the Forest|
|Holme-upon-Spalding Moor||Fangfoss||Stamford Bridge|
Visit the branch or call us now
You can visit our York care team on Front Street on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
However, our phone lines are open seven days a week. If you’d like to discuss your home care options and set-up a meeting with Donna and her team, please get in touch with us on 01904565590. We’re here to take your call seven days a week: