Home care in Harrogate

Our live-in care is second to none when it comes to supporting our customers around the clock in the home they love. Whether you need support with personal care, mobility, meal preparation, housework, laundry or a myriad other things, our amazing carers can help. If the thought of going into a care home doesn’t appeal to you, live-in care is a cost-effective alternative that sees you supported day and night, meaning reassurance for you if you prefer to have companionship at all times, and reassurance for your loved ones that you’re never alone at home.

Helping Hands is not and has never been a home care agency; we are a private company with over 30 years’ experience of caring for our customers in the comfort and familiarity of their own homes. We directly employ all of our carers so that their motivation is high, and their focus can be on the most important aspect of their role – your care. You’ll find no hidden costs or referral fees on your bill either, just a straightforward, transparent breakdown of what you were expecting.

Needing care in an emergency doesn’t mean your only option is to go into temporary respite care or some other form of residential support, you can remain in your own home and still receive all the care you need, from dedicated, well-trained carers. Our carers come to you, as often or infrequently as you need them, meaning that regardless of why you need care, we can have someone with you in your home within 24 hours.

With private care from Helping Hands, you call the shots – you eat your meals when you want, get up and go to bed to suit your routine and set the pace for the way you live your life. Unfortunately, this isn’t usually the case when you move into residential accommodation because they will struggle to give you one-to-one care, which is exactly what you get from your fully managed care package with us, whether you choose visiting or live-in care.

When you struggle to rest throughout the night it can be a lonely and isolating time, knowing that everyone else is asleep and you are the only one awake in your home. You may also worry that loved ones are missing out on vital rest if you need them in the night and consequently hold back on asking for help. However, if you have overnight care from Helping Hands you will have a dedicated carer with you throughout the twilight hours who will support you with every aspect of your routine, meaning daytime carers get all the rest they require while you have all the support you need.

Our carers mean the world to us and we believe they’re the best in the industry, as they look after our customers so well and regularly go above and beyond for them on a daily basis. We carefully select people to work for us from the many applicants we get, because we believe care isn’t just something you do, it’s something you feel. We only select people who share our ethos for delivering the highest standards of care, then we train them well so that we can be sure the high standards we insist upon are consistently achieved. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales too, meaning you can have full confidence in all the care we provide.