At Helping Hands, we are all about maintaining traditions and values, as our lengthy history of 36 years demonstrates. While Pinner has a much longer history than we do, containing significant Tudor buildings such as its 14th century church, we feel right at home in the area.
We have never wavered from our ethos of supporting our customers to live as independently as possible in the home they love. Our home care service offers visits from just 30 minutes a week and we also offer full-time, live-in care, so we really can design the perfect package for everyone.
Quality care at home
From short term support to longer term visits and live-in care, our Pinner team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
I've been the Branch Care Manager at Helping Hands since July, with over nine years of experience in health and social care, including as a Registered Care Manager. My focus is on delivering person-centred care in a safe, supportive environment. I'm committed to high standards, continuous improvement, and regulatory compliance, building strong relationships with service users, families, and staff to foster trust, excellence, and a culture of outstanding care.
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.
I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Our Reviews
Fully regulated by the CQC
Our Pinner branch is fully regulated and accredited by the CQC
Visiting care means that you get the support of our compassionate carers in the place you love most – your own home. Our carers will safeguard your wellbeing at all times, ensuring that your independence and dignity are always preserved. Our carers can support you with personal care, medication administration, mobility support, meal preparation, housework and so much more. Our carers can also accompany you to appointments, activities and key occasions in the community, if you want to be more involved with things locally.
Live-in care in Pinner
You’ll never be alone at home with one of our live-in carers, as they’ll be with you all day and night to ensure your care is carried out just as you wish. Thanks to their in-depth knowledge of your condition, you’ll quickly become friends and wonder how you managed without them. Don’t feel that your home won’t be your own anymore either, as your carer will always be discreet; recognising when you want some time on your own or to spend it with family and friends when they visit.
Better than a care agency in Pinner
Our fully regulated and managed service always puts you at the forefront of your care. We’re not a care agency but a private home care company, supporting people since we were established in 1989, with dedicated carers who feel valued and highly motivated to support you. We are always upfront with our costs and charges and never bill you for referrals or matching fees, instead ensuring you have the perfect carer at home to take care of you for as long as you need them.
Dementia care at home
When you’re living with dementia, remaining close to loved ones in familiar surroundings can make a real difference to your physical and emotional wellbeing. While you may not need dementia care right away, it’s reassuring to know that there is a dementia home care company with 36 years of experience who can support you to live your best life possible at home. We’ll ensure that your routines are always preserved and respected, thanks to your personalised support plan.
Respite care for short-term support
If you are looking for respite care that comes to your home so that you don’t need to relocate to a care home even temporarily, we’re the solution for you. Perhaps your carer needs to take a break, or your loved ones are going on holiday; whatever the reason we can support you at home and will ensure your routines are respected at all times. If you need care in an emergency we can also help, as if the situation dictates it, we can get care to you within 24 hours.
Elderly care for extra support
Tasks at home can take a little longer as we get older, but there’s no need for you to struggle at home and worry about things not getting done. Our dedicated carers can help with every aspect of your care including your personal care, housework, preparing meals and laundry, as well as helping you with your medication, mobility and going out to attend appointments and activities. Elderly care really can make a huge difference to your everyday routine.
Fully trained carers in Pinner
Our expert home care service is delivered by carers and managers who all share the same passion for high quality care, all fully regulated by the Care Quality Commission and Care Inspectorate Wales. We keep your dignity and independence at the forefront of your experience, and it’s no surprise that we’re considered the industry leading, home care experts. Our carers really are the heart of our business and as such we train them thoroughly and offer professional development opportunities throughout their career with us.
