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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service


Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

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Reviews for our Plymouth Branch

Jacqueline Dobson and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.8 / 5

4.8 rating

Based on 20 reviews
Have you organised care from our Plymouth branch? Leave a review

Read our Reviews

4.0 rating
3 December 2020

All the carers we have had have been lovely – nice now that it’s settled into a routine with same carer. They are pro-active in not only helping with Dad’s care needs but also with household chores etc to help Mum

Julia Dart
5.0 rating
29 November 2020

Such lovely caring people to deal with Jacqueline and Stacy were so professional and kind. The carer Amy was superb looking after my father on the day he passed away. Such compassion was shown to us all. She truly was so helpful to us. Thankyou

Kim Stapleton
5.0 rating
21 March 2020

Very helpful

Cynthia Thomas
5.0 rating
6 October 2019

Both myself and dad have been satisfied with the care given by Stacey and Ian

Jennifer Walker
5.0 rating
16 August 2019

The person we spoke to was able to answer all our questions. We now know we’re we stand when we need the help.

Catherine Law
4.0 rating
13 August 2019

Constant changing of staff. No basic instruction for a new person like a key code given. Constantly having to tell new staff how to do things. Lacking of training of staff eg Catheter care, food prep, basic housework. All too happy to sit and chat rather than jobs. Lack of Scheduling of jobs to do.

Andrea Murray
5.0 rating
5 August 2019

Helpful operator

Shirley Gunn
5.0 rating
29 July 2019

Alex was excellent in all respects.was easy to speak with and showed good understanding of my situation regarding my fathers needs

Martin Ricketts
5.0 rating
24 July 2019

A plan was agreed with social services about daily times and this does not happen

David Simpson
4.0 rating
15 July 2019

Timely and efficient but process longwinded

Paul Morland
5.0 rating
22 June 2019

Jackie was very compassionate of my situation,she made me feel I was doing the right thing with confidence in the carer coming to help me with my 97 year old mother.

Patricia Brett
5.0 rating
8 June 2019

Your representative (Ammidee) called when she said she would, answered my questions clearly and gave extra information in helpful way and was cheerful and pleasant to talk with!

Kate Steel
5.0 rating
29 May 2019

I got the answers immediately without having to wait. The lady i spoke to was very helpful.

Jennifer Walker
5.0 rating
23 May 2019

My queries were answered. The lady was helpful and clear in her answers.

Elizabeth Harbage
5.0 rating
8 May 2019

Keena was extremely nice and helpful.

Kit Newsome
5.0 rating
26 April 2019

The home visit was good but haven’t experienced the care visits yet but hopefully they will be as good as we hope they will be.

Jane Norman
5.0 rating
23 April 2019

Helpful, sympathetic, easy to talk to.

Claire Mohan
5.0 rating
14 April 2019


David Gillard
4.0 rating
7 March 2019

During a session with replacement cater for day there was a bit of a muddle up

Sue Twynham
5.0 rating
8 January 2019

Abbie was helpful and pleasant in explaining what will happen and answering any questions I had.

Margaret Gibbins

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