Reviews for our Plymouth Branch
Jacqueline Fairbrother and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
Friendly, informative and helpful initial meeting.
Helpful, friendly and informative.
Very helpful kind and informed explained easily the service offered to speak to social services on our behalf
Friendly, sympathetic and helpful.
The person we spoke to was able to answer all our questions. We now know we’re we stand when we need the help.
Constant changing of staff. No basic instruction for a new person like a key code given. Constantly having to tell new staff how to do things. Lacking of training of staff eg Catheter care, food prep, basic housework. All too happy to sit and chat rather than jobs. Lack of Scheduling of jobs to do.
Your representative (Ammidee) called when she said she would, answered my questions clearly and gave extra information in helpful way and was cheerful and pleasant to talk with!
Keena was extremely nice and helpful.
Abbie was helpful and pleasant in explaining what will happen and answering any questions I had.
It was every thing I had hoped it would be. Thankyou
Alex was excellent in all respects.was easy to speak with and showed good understanding of my situation regarding my fathers needs
A plan was agreed with social services about daily times and this does not happen
Timely and efficient but process longwinded
During a session with replacement cater for day there was a bit of a muddle up
Jackie was very compassionate of my situation,she made me feel I was doing the right thing with confidence in the carer coming to help me with my 97 year old mother.
Both myself and dad have been satisfied with the care given by Stacey and Ian
I got the answers immediately without having to wait. The lady i spoke to was very helpful.
My queries were answered. The lady was helpful and clear in her answers.
The home visit was good but haven’t experienced the care visits yet but hopefully they will be as good as we hope they will be.
Helpful, sympathetic, easy to talk to.
VERY QUICKLY AND EFFICIENTLY ORGANISED CHEERS DWG!