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Rated excellent on TrustPilot
Locally managed service

Plymouth

Little and often, companionship to nursing. With branches nationwide.

4.8 out of 5 stars from 20 reviews

Plymouth

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01752520791 *If you are an existing customer, please use the branch phone number

Branch address

75 Mutley Plain, Plymouth, PL4 6JJ (see on maps)

Live-in care and visiting care tailored to you in Plymouth

As one of Britain’s largest seaports and naval bases, there is an abundance of history that resides in the city of Plymouth. And what was once a temporary home for Charles Darwin before he set sail on board the HMS Beagle, Plymouth is now a residence of one of the leading home care providers in the UK: Helping Hands.

With a dedicated team of carers across Plymouth, Saltash, Callington, Tavistock, Horrabridge, Yealmpton, Ivybridge, Ermington, Wembury, Torpoint, Whitechurch and the surrounding areas, our Plymouth branch is here to provide dedicated, person-centred support that helps you to remain independent at home.

Meet the team

Jacqueline Dobson

Meet Jacqueline Dobson, our Branch Manager, Plymouth

“Hello! I’m Jacqueline, the Manager at Helping Hands’ Plymouth branch. I have lived in Plymouth for the last 40 years, growing up in Hooe with my family. I have been in care since 1993 and worked in a variety of roles. I chose to make the move to home care 5 years ago, due to my own personal palliative experience caring for my mother and seeing a need for great improvement in the domiciliary care sector. I am incredibly passionate about supporting and developing our fantastic carers, providing the best quality of care for our customers and looking after their well-being, so that they can remain independent in their own homes.”

Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Nick Mahony

Nick Mahony

Area Care Manager, South west

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care

Other services we provide at this branch

Visiting home care delivered to you across Plymouth

Here at Helping Hands, we’ve been providing person-centred home care to thousands of families across England and Wales for over 30 years – so we know exactly what it takes to get it right. We understand that accepting the need for care can be daunting for you and your surrounding family. That’s why Jacqueline and her team are here to provide comfort, guidance and support during every step of the process of arranging care, getting to know you and your preferences so that you can continue to live your life entirely on your terms.

With calls starting from as little as 30 minutes a week all the way up to overnight stays, our Plymouth team have the knowledge and experience to give you complete peace of mind that you’re in good hands. And it’s not just practical care that we focus on – your mental wellbeing is important to us too. Whether you enjoy feeling the sea air down at Plymouth Hoe, or you just want someone to have a cup of tea and a chat with – we’re here for you.

Unintrusive live-in care that is tailored to your needs

If you require more intensive support for a complex condition or injury that limits your independence, live-in care could be the ideal solution for you. It’s in the name: live-in care is where one of our dedicated carers comes to live with you in your home to provide the round-the-clock support that is needed to keep you independent at home.

We understand that when it comes to care, everyone has their own individual needs and requirements – regardless of their condition. That’s why Jacqueline and her team will work with you to provide a bespoke live-in care package that focuses entirely around you and your needs. What’s more, we’ll ensure that you receive a carer who shares your hobbies and interests, so you’ll have more than just care – you’ll have friendship.

Read more on what is live in care here.

Domiciliary care in Plymouth

Built on a foundation of family values, we’ve been supporting families to remain independent in their homes for over 30 years. Big enough to give you the support you need, yet still small enough to care, Helping Hands is committed to enabling you to remain safe, happy and independent at home.

With domiciliary care from Jacqueline and her team, domiciliary care gives you the freedom to decide the frequency and intensity of the support you receive. And with no restrictions on mealtimes or menus, no regimented visiting times and no daily schedules to follow, the control of your care is only in the hands of the person who matters most – you.

Expert dementia care for you and your loved ones

There are over 100 different variants of dementia, all of which can affect an individual in different ways – but they can still be equally distressing for the person that is living with the condition and their surrounding family. With specialist dementia care from Jacqueline and her team, we’ll be there to give you expert care and guidance on every step of your dementia journey.

As one of the UK’s leading dementia specialists, we’re here to help you with anything from the practicalities such as personal care, to learning how to understand the symptoms of your condition, so you can continue to make the most out of each day and your time with your family.

Elderly care to support your independence

As we grow older, our bodies can often become weaker and our minds aren’t always as quick as they once were – but that doesn’t necessarily mean that we lose our desire for independence. With elderly care from our Plymouth team, we’ll work with you and your loved ones to ensure that you have the support you need to remain safe and independent at home.

Whether you need support with your personal care, assistance with your household chores or simply a companion to enjoy a cup of tea with, we’re here to give you the help you need so that you can continue to enjoy each day in the place you know best.

Respite care for as long as you need it

Care needs can often arise unexpectedly, often with such little notice that finding an alternative seems almost impossible. You may have been discharged from hospital following an unexpected illness or injury and don’t feel comfortable being home alone just yet, or perhaps your regular caregiver needs to tend to an emergency elsewhere. Whatever it is you need, we’ll make sure that you suffer no detriment to your usual care routine and put a package of respite care in place that ensures you have the care you need, for as long as you need it.

Friendly, expert carers that are committed to you

Over the course of our 30 years, we have received many accolades that we’re extremely proud of – such as being the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care. However, none of this would have been possible without the commitment, compassion and kindness of our wonderful carers.

With their professional experience and award-winning training that includes moving and handling, personal care and safeguarding, each of our carers are fully equipped to support you with whatever it is you need. But perhaps most importantly, they all possess the one quality that is pivotal to becoming a part of our team: kindness.

As well as their comprehensive training course, each of our carers go through a stringent recruitment process as well as completing full background checks, such as Disclosure Barring Service (DBS) screenings. We are also fully regulated by the Care Quality Commission (CQC) which ensures that we are always providing a safe, effective and responsive service.

Find out more about care in Plymouth

If you would like to speak with Jacqueline about the care options that are available to you, we’re available seven days a week to talk through your requirements. Simply call us and we’ll be happy to help.

Alternatively, if you’d prefer to meet face-to-face then you are welcome to pop in and see us in our branch on Mutley Plain, or we can meet you at a place that is more convenient for you – whether that’s for a coffee on the seafront or in your front room.

Call us on 01752520791 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Plymouth to ensure our customers receive the best possible live in and home care service.

4.8 out of 5 stars, from 20 reviews

Outstanding80%
Excellent20%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

5 out of 5

from 9 reviews

Our credentials

Our Plymouth branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

75 Mutley Plain, Plymouth, PL4 6JJ Show on Map

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