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CQC & CIW Regulated

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Industry leading carer training

Home care in Portsmouth

Rated Excellent on

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

023 9200 9344

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

023 9200 9344

Visiting care and home care in Portsmouth

With a rich maritime heritage, Portsmouth was once considered “The World’s Greatest Naval Port”, and its history can be traced back to Roman Britain. It is also the United Kingdom’s only island city, being situated primarily on Portsea Island. With a busy naval base and a football club who share the name ‘Pompey’, there is lots to do in this coastal city situated in South Hampshire.

Depending on your home care needs, we can offer visiting care and live-in care services to our customers in and around Portsmouth. With care from just 30 minutes a week, we are well-placed to support you fully, and if you need a more constant level of care or would appreciate more companionship, your carer can live-in with you around the clock. Whichever type of support you choose to receive, you are guaranteed the highest levels of care from our compassionate carers who are the very heart of our business.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Portsmouth team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Portsmouth care team

Alice Bentley

Branch Care Manager

I am responsible for the service delivery in my area and for ensuring all our customers are given the best quality of care possible by...

More about Alice Bentley

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins

Our Reviews

Fully regulated by the CQC

Our Portsmouth branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Portsmouth

Whether you’d appreciate visiting care once a week for some help with your housework or you require several visits a day, our carers will be there for you. If you require additional support with personal care or any other aspect of your daily life, your carer will be happy to help and will ensure all your routines are respected by following your personalised support plan at all times. You call the shots with our personalised levels of care, deciding when you get up, go to bed and eat your meals. You’re totally in control of your own care experience and that will never change. If you need extra help with taking your medication, preparing your meals and being mobile we can help with all that too, so regardless of your needs, our friendly visiting carers will be there for you.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

Live-in care for around the clock support

If you want the benefit of a supportive carer around the clock but you’re unhappy at the thought of going into a care home, having live-in care can be an excellent alternative. Having a carer living in your home with means you receive constant companionship and support around the clock, which is a reassurance for family members as well as you. You are always kept at the centre of your care experience, whether you want to eat breakfast at night or get up at midday, it’s always your choice.

We can also offer nurse-led care for more complex needs that require nursing supervision, but regardless of your condition, our carers will work tirelessly to make your life the best it can possibly be.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Better than a care agency in Portsmouth

Helping Hands is not a care agency; we are a fully regulated care company which means we directly employ our carers and are totally answerable to industry regulators the Care Quality Commission. Consequently you and your loved ones can be completely confident in our exemplary care service and the conduct of everyone who works for us, knowing that we strive to always exceed industry guidelines regarding our care and service standards.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Domiciliary care for extra support at home

You might appreciate help with showering or going to the toilet, or perhaps you can manage your own personal care but would welcome practical support with housework and meal preparation. With dom i ciliary care, your carer can also be supportive outside the house too, perhaps with light gardening or accompanying you to appointments or activities. Your personalised care package will evolve with you, so if your requirements change then your care will too.

A carer in a purple uniform sits beside a smiling older woman lying in bed, gently holding her hand in a comforting gesture. The scene appears warm and supportive in a cosy bedroom setting.

Dementia care for specialist support

Helping Hands are a dementia specialist company and over the last three decades we’ve supported thousands of people living with dementia to receive care at home, helping them to remain in familiar and comforting surroundings. Feeling safe and secure can make a huge difference for someone living with dementia and can help to reduce confusion and agitation at times, so our dementia care will help you to live your best life in your beloved home for as long as possible.

An older woman sitting up in bed smiles as another person hands her medication tablets and a pill bottle, suggesting care or assistance with her health.

Elderly care from our team in Portsmouth

You might appreciate some help with dusting, vacuuming and laundering your bed clothes, or perhaps you manage fine at home, but you’d like to be accompanied to activities and appointment. Either way, your carer can be a welcome regular visitor, even if it’s just for a cup of tea and a chat from time to time. However we can help, elderly care from Helping hands can make all the difference.

An older woman in a lavender uniform and blue gloves smiles whilst preparing vegetables, including carrots, peppers, and greens, in a bright kitchen. A kettle and cups are visible in the background.

Respite care for short-term support

Respite care can be a very helpful short-term solution if you need support after an illness, accident or hospital discharge. Perhaps your regular carer just needs to take a break so that they can return to you refreshed and recharged. However we are able to help, we can have a carer in your home within 24 hours, so call our Portsmouth team today to find out more.

A carer in a purple uniform and blue gloves applies shaving foam to the face of an elderly man sitting by a washbasin, preparing him for a shave. A round mirror hangs on the wall behind them.

Fully-trained carers in Portsmouth

Our carers are highly skilled, receiving rigorous training when they join us to build on their existing experience. We also fully DBS screen them before they meet our customers, ensuring only the people who should be entering your home are able to. We are fully regulated by the Care Quality Commission to ensure that our commitment to delivering the highest quality care is always evident. We are consistently awarded ‘Good’ ratings for all aspects of our care, meaning that you and your loved ones can relax in the knowledge that you’re being cared for by an industry leader who has been caring for people in their own homes since 1989.

Other areas we cover

Portsmouth
Fareham
Havant
Waterlooville
Southsea

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Branch information

Address

Helping Hands Cosham, 44b High Street, Portsmouth, PO6 3AG

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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