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CQC & CIW Regulated

Rated Excellent on

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Industry leading carer training

Home care in Portsmouth

Excellent

5,050+ reviews on

Excellent | 5,050+ reviews

Your nearest branch: Cosham

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Lines open until 5:30 PM

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Existing customer

023 9200 9344

Your nearest branch: Cosham

Speak to our team today

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer

023 9200 9344

Visiting care and home care in Portsmouth

With a rich maritime heritage, Portsmouth was once considered “The World’s Greatest Naval Port”, and its history can be traced back to Roman Britain. It is also the United Kingdom’s only island city, being situated primarily on Portsea Island. With a busy naval base and a football club who share the name ‘Pompey’, there is lots to do in this coastal city situated in South Hampshire.

Depending on your home care needs, we can offer visiting care and live-in care services to our customers in and around Portsmouth. With care from just 30 minutes a week, we are well-placed to support you fully, and if you need a more constant level of care or would appreciate more companionship, your carer can live-in with you around the clock. Whichever type of support you choose to receive, you are guaranteed the highest levels of care from our compassionate carers who are the very heart of our business.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care supporting families in Portsmouth

Our carers provide a wide range of support across Portsmouth, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Portsmouth

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Supporting people living in Portsmouth

While we do not have a physical branch in Portsmouth, care in the area is coordinated by our Cosham branch, working with carers who support people across the local community.

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins

Sophie Parker

Head of Operations

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

More about Sophie Parker

Beth Smith

Branch Care Manager

At Helping Hands Bristol, my main role is to ensure that we provide high quality care and a safe service. I ensure the branch runs...

More about Beth Smith

What families say about our care

Fully regulated care supporting Portsmouth

Care services supporting families in Portsmouth are delivered by our Cosham branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Portsmouth

Whether you’d appreciate visiting care once a week for some help with your housework or you require several visits a day, our carers will be there for you. If you require additional support with personal care or any other aspect of your daily life, your carer will be happy to help and will ensure all your routines are respected by following your personalised support plan at all times. You call the shots with our personalised levels of care, deciding when you get up, go to bed and eat your meals. You’re totally in control of your own care experience and that will never change. If you need extra help with taking your medication, preparing your meals and being mobile we can help with all that too, so regardless of your needs, our friendly visiting carers will be there for you.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

Live-in care for around the clock support

If you want the benefit of a supportive carer around the clock but you’re unhappy at the thought of going into a care home, having live-in care can be an excellent alternative. Having a carer living in your home with means you receive constant companionship and support around the clock, which is a reassurance for family members as well as you. You are always kept at the centre of your care experience, whether you want to eat breakfast at night or get up at midday, it’s always your choice.

We can also offer nurse-led care for more complex needs that require nursing supervision, but regardless of your condition, our carers will work tirelessly to make your life the best it can possibly be.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Better than a care agency in Portsmouth

Helping Hands is not a care agency; we are a fully regulated care company which means we directly employ our carers and are totally answerable to industry regulators the Care Quality Commission. Consequently you and your loved ones can be completely confident in our exemplary care service and the conduct of everyone who works for us, knowing that we strive to always exceed industry guidelines regarding our care and service standards.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Domiciliary care for extra support at home

You might appreciate help with showering or going to the toilet, or perhaps you can manage your own personal care but would welcome practical support with housework and meal preparation. With dom i ciliary care, your carer can also be supportive outside the house too, perhaps with light gardening or accompanying you to appointments or activities. Your personalised care package will evolve with you, so if your requirements change then your care will too.

A carer in a purple uniform sits beside a smiling older woman lying in bed, gently holding her hand in a comforting gesture. The scene appears warm and supportive in a cosy bedroom setting.

Dementia care for specialist support

Helping Hands are a dementia specialist company and over the last three decades we’ve supported thousands of people living with dementia to receive care at home, helping them to remain in familiar and comforting surroundings. Feeling safe and secure can make a huge difference for someone living with dementia and can help to reduce confusion and agitation at times, so our dementia care will help you to live your best life in your beloved home for as long as possible.

An older woman sitting up in bed smiles as another person hands her medication tablets and a pill bottle, suggesting care or assistance with her health.

Elderly care from our team in Portsmouth

You might appreciate some help with dusting, vacuuming and laundering your bed clothes, or perhaps you manage fine at home, but you’d like to be accompanied to activities and appointment. Either way, your carer can be a welcome regular visitor, even if it’s just for a cup of tea and a chat from time to time. However we can help, elderly care from Helping hands can make all the difference.

An older woman in a lavender uniform and blue gloves smiles whilst preparing vegetables, including carrots, peppers, and greens, in a bright kitchen. A kettle and cups are visible in the background.

Respite care for short-term support

Respite care can be a very helpful short-term solution if you need support after an illness, accident or hospital discharge. Perhaps your regular carer just needs to take a break so that they can return to you refreshed and recharged. However we are able to help, we can have a carer in your home within 24 hours, so call our Portsmouth team today to find out more.

A carer in a purple uniform and blue gloves applies shaving foam to the face of an elderly man sitting by a washbasin, preparing him for a shave. A round mirror hangs on the wall behind them.

Fully-trained carers in Portsmouth

Our carers are highly skilled, receiving rigorous training when they join us to build on their existing experience. We also fully DBS screen them before they meet our customers, ensuring only the people who should be entering your home are able to. We are fully regulated by the Care Quality Commission to ensure that our commitment to delivering the highest quality care is always evident. We are consistently awarded ‘Good’ ratings for all aspects of our care, meaning that you and your loved ones can relax in the knowledge that you’re being cared for by an industry leader who has been caring for people in their own homes since 1989.

Supporting communities across Portsmouth

Our carers provide home care in Portsmouth and nearby areas including these locations.

Portsmouth
Fareham
Havant
Waterlooville
Southsea

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FAQs

Home care in Portsmouth is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Portsmouth depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Portsmouth.

Home care in Portsmouth can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

023 9427 1082

Branch information

Address

Helping Hands Cosham, 44b High Street, Portsmouth, PO6 3AG

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Portsmouth