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Home care in Ross on Wye

4.5 Star Rating
Rated Excellent on
Trustpilot

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0791 821 2826

Lines open at 9:00 AM today

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
0791 821 2826

Visiting care and home care in Ross on Wye

Ross-on-Wye is a stunning market town with breathtaking scenery, a vibrant culture and grand history. There are fascinating landmarks to visit, including the Market House, one of the oldest buildings in the town, built between 1650 and 1654.

For added reassurance, we are monitored by the Care Quality Commission and Care Inspectorate Wales. So, you can have complete confidence knowing you’ll receive the very best care from the UK’s leading home care provider.

It’s also a bustling place that our customers love to explore. With the help of our compassionate carers, our customers can venture out on long walks, enjoy local cuisines and shop. But that’s not all; our carers can also help with bathing, personal care, preparing meals, managing household duties and much more. So, if you need support for a few days a week or every single day, you can count on us to be there for you, no matter what.

Quality care at home

From short term support to longer term visits and live-in care, our Ross on Wye team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Ross on Wye care team
Gabriella Saunders
Gabriella Saunders

Branch Care Manager

My roles and responsibilities as a branch manager are to ensure we are providing a safe and caring service. It is my responsibility to oversee...

Claire Garside
Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CIW Logo
Fully regulated by the CIW

Our Ross on Wye branch is fully regulated and accredited by the CIW

Find out more
High quality home care in Ross on Wye

At Helping Hands, we strive to deliver exceptional care so our customers can continue to live an independent life at home. After all, the most important person is you. All our home care packages are fully tailored and bespoke to your needs. So whether you need reminding to take your medication or have breakfast prepared by 8 am, we will ensure your requirements are met.

We provide care from as little as 30 minutes a week with visiting care. You’ll have the freedom to choose when you would like our carers to visit. No matter what time it is, we will make sure you have support when you need it most.

24/7 live in care support

If you are living with a complex condition, live-in care can be a viable solution for you. With live-in care, one of our carers will stay with you in your home. You will have access to 24-hour care, so you won’t have to worry about a thing.

We understand that having someone new come into your home, let alone live with you, can be daunting. However, our carers genuinely make the best companions. As well as supporting you with the household, they are empathetic and great listeners. They really go above and beyond for our customers.

Why Helping Hands is better than a care agency in Ross on Wye

As a private home care provider, we like to be upfront with our services and prices, so you won’t be faced with any referral fees or unexpected costs. Plus, we directly employ and train our carers in-house, so they are equipped with the essential skills to provide outstanding support. After all, we want to ensure you receive high-quality care.

Qualified carers providing a variety of care services in Ross on Wye

Our carers work hard every single day to help make our customers’ lives a little easier. Whether that’s picking up prescriptions, doing the weekly grocery shop or having a chat over a cuppa, we can guarantee you will be in safe hands.

Our carers are fully trained and continue to develop their care skills by completing refresher courses. They also undergo a strict background check, including a Disclosure and Barring Service (DBS) check. After all, we want to ensure we can trust our carers and you’re safe in your own home.

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Local updates
pallative care
Shona Harris, Malaga, Spain

07 November 2013 My first experience as a Carer was many years ago in a...

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Branch information
Address

Helping Hands Monmouth,, Suite 6 Singleton Court Business Park, Wonastow Road, Monmouth, NP25 5JA

Show in maps Ross on Wye Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed