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Your nearest branch: Caldicot
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Lines open at 8:30 AM today

Existing customer
01291 440894
Your nearest branch: Caldicot
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01291 440894

Visiting care and home care in Abergavenny

Just a stone’s throw away from the Brecon Beacons, Abergavenny is a popular base for exploring and touring. Promoted as a gateway to Wales, the lovely Welsh market town is home to not only spectacular mountain scenery, but the UK’s number one home care provider – Helping Hands.

At Helping Hands, we’re proud to provide exceptional support to the Abergavenny community, offering a flexible, friendly and professional home care service to everyone. Whether you need help preparing supper or a hand with the washing, the team are available at any time.

Covering areas such as Llanfoist, Mardy, Llanwenarth, Govilon and the surrounding areas, you can rest assured we’re here to help.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Abergavenny

Our carers provide a wide range of support across Abergavenny, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Abergavenny
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Abergavenny

    While we do not have a physical branch in Abergavenny, care in the area is coordinated by our Caldicot branch, working with carers who support people across the local community.

    Claire Garside
    Claire Garside

    Area Care Manager

    Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

    More about Claire Garside
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    CIW Logo
    Fully regulated care supporting Abergavenny

    Care services supporting families in Abergavenny are delivered by our Caldicot branch, which is fully regulated by the CIW.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Tailored home care in Abergavenny

    Here at Helping Hands, we’ve been providing seamless support to the local community for 30 years, allowing each of our customers to remain in the comfort of their home. We fully understand the importance of your independence, so whether you need a quick drop-in once a week to help you get dressed and ready for the day, or several overnight stays to provide more intensive support, our Abergavenny team will be there whenever you need them.

    Covering all aspects of home care in Abergavenny, from housekeeping, mobility support and companionship to more complex conditions such as Alzheimer’s, our care workers have gained extensive knowledge and experience during our award-winning training programme, giving you and your family constant peace of mind.

    Circumstances can change and emergencies do happen, that’s why we’re proud to provide fast and reliable last-minute care plans. An unexpected accident should never be detrimental to your care, so you can always rely on the team of carer workers to give you the support you need, when you need it.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Live-in care for your support

    Living in the comfort of your own home is important, especially if you’re not feeling 100%, that’s why our Abergavenny care workers are on hand to help you in the place you feel most comfortable.

    Familiarity is key, especially for those experiencing memory loss or confusion. With live-in care, there are no visiting times, no set meal times or menu, allowing you to continue living the life you love.

    Whether you’re living as a couple, on your own or with your beloved pet, the team will provide a bespoke care plan, tailored to your individual requirements. Not only that, they’ll also hand-select a care worker who is most suited to your personality, interests and hobbies. So, if you’re looking for someone to trek the Usk valley with, or a friendly face to watch the latest film at Baker Street Cinema, the Abergavenny team will help you find the perfect match.

    Discover more on what is live-in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    The difference between Helping Hands and a Care Agency in Abergavenny

    Endorsed as a Centre of Excellence by Skills for Care, our award-winning training programme covers all aspects of care. From manual handling and safeguarding to medication support and dementia care, our care workers are up to date with the relevant knowledge and practices.

    Our stringent recruitment process ensures all care workers have thorough background checks, so you have comfort knowing you’re in good hands. Did you know we’re also fully licensed by the Care Quality Commission (CQC)?

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Respite care for your short-term needs

    Your usual carer may be going on holiday, or they may have a family emergency of their own. Regardless of the circumstance, our Abergavenny teams are here to provide you with the support you need, for however long you need it.

    We’re proud to provide a seamless transition between care workers ensuring disruption is kept to a minimum, giving you and your family peace of mind at all times. So, if you need a break or require last-minute care, our Abergavenny team can provide care for any instance.

    Supporting communities across Abergavenny

    Our carers provide home care in Abergavenny and nearby areas including these locations.

    • Newport
    • Chepstow
    • Magor
    • Rogiet
    • Caldicot Castle
    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01633 730973
    Branch information
    Address

    Unit E, Nelson House, Langstone Business Village, Langstone Park, NP18 2LH

    Show in maps Abergavenny Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered