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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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01633730973 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting home care in Abergavenny

Just a stone’s throw away from the Brecon Beacons, Abergavenny is a popular base for exploring and touring. Promoted as a gateway to Wales, the lovely Welsh market town is home to not only spectacular mountain scenery, but the UK’s number one home care provider – Helping Hands.

At Helping Hands, we’re proud to provide exceptional support to the Abergavenny community, offering a flexible, friendly and professional home care service to everyone. Whether you need help preparing supper or a hand with the washing, the team are available at any time.

Covering areas such as Llanfoist, Mardy, Llanwenarth, Govilon and the surrounding areas, you can rest assured we’re here to help.

Meet the team

Sophie Parker

Meet Sophie Parker, our Area Care Manager, Abergavenny

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I have always had a passion in caring for others. The term 'caring' for me has never been about rushing in and helping someone to get washed and dressed. For me it's about making a positive impact to someone else' s life; helping them achieve what they want, and enabling them to remain independent at home in the place that means the most to them. The care we provide at Helping Hands is of such high quality, and I truly believe that if my parents required care, Helping Hands would be the first I would contact. The carers always go over and above to ensure the clients are happy, and as an area care manager that's certainly one thing I can say I am proud of. It' s clear that all of us at Helping Hands live, sleep and breath the culture and we love what we do.
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Deanna Lane

Deanna Lane

Regional Clinical Lead, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care visits in Abergavenny to suit you

Here at Helping Hands, we’ve been providing seamless support to the local community for 30 years, allowing each of our customers to remain in the comfort of their home. We fully understand the importance of your independence, so whether you need a quick drop-in once a week to help you get dressed and ready for the day, or several overnight stays to provide more intensive support, our Abergavenny team will be there whenever you need them.

Covering all aspects of care from housekeeping, mobility support and companionship to more complex conditions such as Alzheimer’s, our care workers have gained extensive knowledge and experience during our award-winning training programme, giving you and your family constant peace of mind.

Circumstances can change and emergencies do happen, that’s why we’re proud to provide fast and reliable last-minute care plans. An unexpected accident should never be detrimental to your care, so you can always rely on the team of carer workers to give you the support you need, when you need it.

Live-in care to support you in Abergavenny

Living in the comfort of your own home is important, especially if you’re not feeling 100%, that’s why our Abergavenny care workers are on hand to help you in the place you feel most comfortable.

Familiarity is key, especially for those experiencing memory loss or confusion. With live-in care, there are no visiting times, no set meal times or menu, allowing you to continue living the life you love.

Whether you’re living as a couple, on your own or with your beloved pet, the team will provide a bespoke care plan, tailored to your individual requirements. Not only that, they’ll also hand-select a care worker that is most suited to your personality, interests and hobbies. So, if you’re looking for someone to trek the Usk valley with, or a friendly face to watch the latest film at Baker Street Cinema, the Abergavenny team will help you find the perfect match.

Discover more on what is live-in care here.

Domiciliary care in Abergavenny

Also known as home care, domiciliary care gives you full control over the duration and intensity of your care plan.

You might just need a 30-minute drop-in once a week to help you water the plants, or several overnight stays whilst your family members are away with work. Nonetheless, our Abergavenny team will provide a care plan, built by you.

Specialised dementia care support in Abergavenny

Living with dementia can be distressing for both you and your family, that’s why as one of the UK’s leading dementia specialists, we’re here to support everyone throughout the process.

Communication is key, and we know this can be extremely difficult for family members and friends. This is why our dementia trained carer workers will provide you all with the guidance you need, allowing you to enjoy your time together as a family.

Elderly care to keep you feeling young

Daily tasks can become more of a challenge as we grow old, as can our memory. Perhaps you need a helping hand with the laundry, or support popping into the town centre to get your weekly groceries. Nonetheless, the team of expert care workers can provide you with the help you need.

From an hour a week to several overnight stays, we’ll help you build a personalised care plan which suits you and your loved ones.

Respite care for your short-term needs

Your usual carer may be going on holiday, or they may have a family emergency of their own. Regardless of the circumstance, our Abergavenny teams are here to provide you with the support you need, for however long you need it.

We’re proud to provide a seamless transition between care workers ensuring disruption is kept to a minimum, giving you and your family peace of mind at all times. So, if you need a break or require last-minute care, our Abergavenny team can provide care for any instance.

Fully-trained care workers in Abergavenny

Endorsed as a Centre of Excellence by Skills for Care, our award-winning training programme covers all aspects of care. From manual handling and safeguarding to medication support and dementia care, our care workers are up to date with the relevant knowledge and practices.

Our stringent recruitment process ensures all care workers have thorough background checks, so you have comfort knowing you’re in good hands. Did you know we’re also fully licensed by the Care Quality Commission (CQC)?

Find out more about home care in Abergavenny

If you’d like to discuss your or your loved ones needs further, our Abergavenny team will be more than happy to chat through the process with you.

If you’d like to meet in person, our door is always open. If transport or mobility is an issue, we can come to you.

Call us on 01633730973 Talk to us on live chat Request a call back

Our credentials

Our Abergavenny branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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