Just a stone’s throw away from the Brecon Beacons, Abergavenny is a popular base for exploring and touring. Promoted as a gateway to Wales, the lovely Welsh market town is home to not only spectacular mountain scenery, but the UK’s number one home care provider – Helping Hands.
At Helping Hands, we’re proud to provide exceptional support to the Abergavenny community, offering a flexible, friendly and professional home care service to everyone. Whether you need help preparing supper or a hand with the washing, the team are available at any time.
Covering areas such as Llanfoist, Mardy, Llanwenarth, Govilon and the surrounding areas, you can rest assured we’re here to help.
Quality care provided in your own home
Home care from our Abergavenny team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,600+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
Hi, I’m Adam and as Regional Care Director, I’m responsible for making sure that all the customers we help day-in day-out across the South West and South Wales are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care.
I think we do everything possible to really understand our customers’ needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are ‘hardwired’ to care.
Head of Live-in Care, South West
Area Care Manager, South West
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Abergavenny to ensure our customers receive the best possible live in and home care service.
Abergavenny is covered by our Caldicot branch, which is fully regulated and accredited by the CIW.
Other care we provide
Tailored home care in Abergavenny
Here at Helping Hands, we’ve been providing seamless support to the local community for 30 years, allowing each of our customers to remain in the comfort of their home. We fully understand the importance of your independence, so whether you need a quick drop-in once a week to help you get dressed and ready for the day, or several overnight stays to provide more intensive support, our Abergavenny team will be there whenever you need them.
Covering all aspects of home care in Abergavenny, from housekeeping, mobility support and companionship to more complex conditions such as Alzheimer’s, our care workers have gained extensive knowledge and experience during our award-winning training programme, giving you and your family constant peace of mind.
Circumstances can change and emergencies do happen, that’s why we’re proud to provide fast and reliable last-minute care plans. An unexpected accident should never be detrimental to your care, so you can always rely on the team of carer workers to give you the support you need, when you need it.
Live-in care for your support
Living in the comfort of your own home is important, especially if you’re not feeling 100%, that’s why our Abergavenny care workers are on hand to help you in the place you feel most comfortable.
Familiarity is key, especially for those experiencing memory loss or confusion. With live-in care, there are no visiting times, no set meal times or menu, allowing you to continue living the life you love.
Whether you’re living as a couple, on your own or with your beloved pet, the team will provide a bespoke care plan, tailored to your individual requirements. Not only that, they’ll also hand-select a care worker who is most suited to your personality, interests and hobbies. So, if you’re looking for someone to trek the Usk valley with, or a friendly face to watch the latest film at Baker Street Cinema, the Abergavenny team will help you find the perfect match.
The difference between Helping Hands and a Care Agency in Abergavenny
Endorsed as a Centre of Excellence by Skills for Care, our award-winning training programme covers all aspects of care. From manual handling and safeguarding to medication support and dementia care, our care workers are up to date with the relevant knowledge and practices.
Our stringent recruitment process ensures all care workers have thorough background checks, so you have comfort knowing you’re in good hands. Did you know we’re also fully licensed by the Care Quality Commission (CQC)?
Respite care for your short-term needs
Your usual carer may be going on holiday, or they may have a family emergency of their own. Regardless of the circumstance, our Abergavenny teams are here to provide you with the support you need, for however long you need it.
We’re proud to provide a seamless transition between care workers ensuring disruption is kept to a minimum, giving you and your family peace of mind at all times. So, if you need a break or require last-minute care, our Abergavenny team can provide care for any instance.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.