Home Care in Newport

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01291 440894

Visiting care and home care in Newport

Located a short distance away from Cardiff, the city of Newport is surrounded by the beautiful Welsh countryside to the north and the Bristol Channel to the south, making it a perfect location for commerce, industry and sightseeing. Full of artisan breweries, diverse eateries and plenty of independent shops to discover, not to mention the wildlife and nature, Newport really does have it all. This is made complete by the local team of Helping Hands care workers.

From weekly visiting care to full-time live-in care, Helping Hands in Newport are a team of qualified & compassionate care professionals you can trust. Get in touch today to discuss your requirements and create a bespoke care plan tailored to you.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Newport

Our carers provide a wide range of support across Newport, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Newport

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Newport

Jaqueline Mitchell

Branch Care Manager

Jaqueline is the Branch Care Manager at Newport.

Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

More about Claire Garside

Sophie Parker

Head of Operations

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

More about Sophie Parker

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

More about Adam Wilkins

What families say about our care

Fully regulated care supporting Newport

Our Newport branch is fully regulated and accredited by the CIW.

Find out more

A smiling elderly adult sits at a table with a meal, while a carer in a purple uniform and gloves sits beside them, engaged in friendly conversation in a bright kitchen.

Home care Newport

Since 1989, we have been providing some of the best visiting care in the industry to thousands of individuals across the UK. With a wealth of experience and expertise, we really do know what it takes to enable anyone in need of extra support to live safely and soundly within the comfort of their own home.

The Newport team work extremely hard to make sure that each and every one of their customers has everything they need – whether that’s an extra pair of hands to help with watering the plants in the garden, taking you to the shops to collect your weekly groceries, or supporting you with personal care and continence.

Regardless of the condition you’re living with or how your symptoms affect your everyday life, a member of the team will help you to live well in your home and support you to live your life the way you want to.

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Round-the-clock support with live-in care in Newport

Being surrounded by your home comforts is the ideal solution for many people living with a progressive condition, and this is possible with live-in care in Newport. Designed to work wholly around you, you’ll have everything taken care of by a dedicated live-in care worker who will live with you in your home.

What’s more, you’ll get to know your care worker and build up a rapport with them so that you can enjoy each other’s company and spend time doing some of your favourite activities.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Better than a care agency in Newport

At Helping Hands, your care is the priority at all times and keeping our expert standards across the whole of our local branch care network is vital to us. We don’t operate franchises – every one of our branches is owned by us and run by our employees, and we consider that to be part of the reason we’re so successful. If we were a care agency, we wouldn’t be able to offer the consistently high levels of care that we can, because we’d have no control over many aspects of what was delivered, but we’re not a care agency and never have been throughout our 30+ year history. This is how we can be sure that the care given by our dedicated Newport team will be of such a high standard at all times, with care delivered by compassionate and kind carers who will do all they can to ensure you live as independently as possible in the home you love.

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Domiciliary care for extra support

Domiciliary care is a great option for you if you need a bit of extra support around the house or with your mobility, but with regular visits rather than a full-time live-in care worker. From help with the vacuuming to support getting in and out of bed every day, we have a range of different options for you that can fit seamlessly into your life.

And if you decide that you’re in need of extra support or you develop a medical condition, we can alter your care plan at any time to make sure you’re fully cared for.

An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.

Specialised dementia care support

Living with dementia can be quite an unsettling time for both you and your family. There can be new medications to remember to take, symptoms that you’re unfamiliar with and frustrations when you are unable to hold a conversation without becoming confused. However, we have expert care workers in the Newport area who are trained to deliver specialist dementia care to reassure both you and your loved ones.

Regardless of the type of dementia you have or your particular symptoms, we can provide care, little or often, that enables you to feel safe, comforted and secure in your own home.

A woman in a light purple uniform and blue gloves smiles while washing a glass lid at a kitchen sink under running water. The background is bright and modern.

Grow old gracefully with elderly care

It can be quite difficult to accept that you need care, particularly if you’re used to doing everything yourself, and you’ve always been fiercely independent. That’s why we won’t intrude and always respect your wishes and privacy when it comes to your care; we’ll take the lead from you.

So, if you’re starting to notice that you can’t change the bedsheets as easily or you’re struggling to get a pint of milk and a loaf of bread once a week, we’ll step in and support you with whatever you need. The Newport team won’t take over, but simply help to enable you to retain your independence.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Respite care when you need temporary assistance

Whether you want to attend a wedding or wish to take a holiday with your family, respite care could help with all of your care needs on a temporary basis so that you’re still able to do the things you want to do without missing out on the fun. We can swiftly arrange for a respite care worker to accompany you to your chosen destination, taking any stress away from you or your family.

You may find that your regular carer needs to take a break, both physically and mentally from being your full-time carer. A respite care worker from the Newport team can step in at a moment’s notice and become an integral part of your care routine, allowing both of you to take a bit of you-time.

An older man with grey hair and glasses sits smiling on a sofa next to a young woman with curly hair, who is also smiling. They appear to be enjoying a pleasant conversation in a cosy indoor setting.

Friendly, experienced live-in care workers in Newport

We’ve been training and selecting care workers for over 30 years and really do know what it takes to ensure only the very best people are recruited and chosen to become a Helping Hands carer. With industry-renowned training that covers manual handling, first aid, dementia, medication and personal care, we have every confidence in each and every one of our care workers that they are equipped to handle anything out in the field.

We are also registered with the Care Inspectorate Wales (CIW), who are the regulating body in the home care industry in Wales and ensures all official organisations are effective, safe and responsive. We take these regulations very seriously and adhere to their strict guidelines in our Newport branch.

Supporting communities across Newport

Our carers provide home care in Newport and nearby areas including these locations.

Cwmbran
Chepstow
Abergavenny
Pontypool
Caerleon

Local updates

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How much does home care cost in Newport?

How Do I Arrange My Home Care? At Helping Hands our home care in Newport...

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FAQs

Home care in Newport is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Newport depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Newport.

Home care in Newport can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in Newport, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01633 730973

Branch information

Address

Unit E, Nelson House, Langstone Business Village, Langstone Park, NP18 2LH

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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