Helping Hands have been supporting people in their own homes since 1989, so you can trust in us when we say we’re the UK’s home care experts. We care for people with many different conditions, such as dementia, cancer, neurological difficulties, physical disabilities, and as they approach the end of their life. If you’re struggling at home and would appreciate some help in Newport with housework, personal care, or other parts of your daily routine, you should talk to our friendly customer care team today. Our visiting and live-in care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning you and your loved ones can always be confident in our care delivery.
We’ve been delivering supported living home care in Newport for decades, and whether you’re living with family or on your own, you and your loved ones can be sure that we’ll be there whenever you need us. You may be living with physical or mental disabilities, have complex needs or want a little extra help, but however we can make your life easier we’ll be by your side.
We design your package of care around your personal needs, ensuring you get bespoke support, personalised to your routine. Whether you’d like to access your community more, study at university, or go to work, we’ll keep you as independent as possible. You might have just moved into your own home and require extra support with housekeeping, cooking, or attending appointments, but regardless of how you need us, our support assistants will help you to get the most out of your life. They’ll also enjoy having a chat over a cup of coffee and piece of cake, accompany you to play sport, or help you to visit friends and family.
We can’t praise our carers highly enough – they really are the beating heart of Helping Hands. We choose people to join us who are naturally compassionate and caring though, it doesn’t happen by chance. It’s more important to us that they are caring people than that they have care experience, as we can train them with all the practical skills they’ll need to be an exceptional carer, but we can’t train them to care about others. It’s also vital that only people who should be are entering your home, which is why we check backgrounds and references thoroughly and fully screen through the DBS.
If you’d like to know more about the care services we provide across Newport, you can talk to our friendly customer care team seven days a week. If you prefer, you can find out more on our website chat service too, or pop into your nearest local branch.