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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open until 5:30 PM

Existing customer
01291 440894

Lines open until 5:30 PM

Existing customer
01291 440894

High quality Newport dementia care from Helping Hands

At Helping Hands, we’ve been providing high-quality, person-centred home care since 1989. In that time, we’ve supported tens of thousands of families and their loved ones to continue living independently, comfortably and securely in the familiar surroundings of their own homes. Our wonderful Newport team are able to provide care for people with a wide range of needs, and one of the areas of care on which we heavily focus is dementia support. Every single carer in our Newport team has received our industry-leading dementia care training, equipping them to provide bespoke dementia support that addresses your specific symptoms and struggles. And, for your total peace of mind, every stage of our care is independently regulated by the Care Inspectorate Wales (CIW).

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in Newport
Jaqueline Mitchell
Jaqueline Mitchell

Branch Care Manager

Jaqueline is the Branch Care Manager at Newport.

Claire Garside
Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

More about Claire Garside
Sophie Parker
Sophie Parker

Head of Operations

I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I...

More about Sophie Parker
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

More about Adam Wilkins
Looking to become a carer in Newport?
Apply here
A man kneeling on the floor and smiling while another man is putting on his shoes.
Why care at home is a good option for somebody with dementia

It’s our firm belief that when the need for dementia care arises, there’s no better place in which to receive it than your own home. Remaining at home allows you to continue living in the place where you’re surrounded by familiar sights, sounds and smells, as well as countless precious memories that can form an integral part of the dementia journey. With care at home, you’ll receive one-to-one support from a compassionate carer who will get to know your unique needs and preferences and monitor your symptoms as your condition progresses.

An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.
When to choose dementia care at home

A dementia diagnosis can often cause a lot of worry, confusion and uncertainty as you enter unknown territory. Having a friendly and knowledgeable face alongside you as you start your dementia journey can be a source of great comfort, as well as providing you with invaluable practical support. Our dementia carers aren’t simply there to take over the running of your day-to-day life, but rather to support you to be active and independent so that your condition doesn’t define you.


An older man with white hair and glasses, smiling and holding playing cards, sits outdoors wearing a beige jacket and blue jumper. Another person holding cards is partially visible in the foreground.
Expert care tailored to your needs

We’ve been providing dementia care for long enough to know that every dementia patient has their own unique set of needs and preferences. That’s why, from your very first phone call to our friendly team, we’ll make sure every aspect of your care is centred around your requirements and wishes. Your local Newport Care Manager will always be on hand to monitor your needs, and should your condition progress will be able to recommend suitable changes to your support so that you’re never left feeling isolated or unsupported.

An older man using a walking stick walks outdoors on a paved path, smiling, while a younger carer in a purple uniform supports him. Trees and greenery line the path.
Qualified dementia carers in Newport

Every single Helping Hands carer has been recruited, vetted and trained by us, and we never use third-party agencies so you can have total confidence in the quality and reliability of our carers. All of our carers receive our industry-leading carer training when they start with us, which is held over a four-day period and includes extensive dementia training. This initial training is then supplemented by regular refresher courses to ensure their knowledge and skillset are kept up to date.

A woman with grey hair lies in bed, smiling warmly at a nurse sitting beside her. The nurse gently holds the woman’s hand, providing comfort and support in a cosy, softly lit room.
Choosing Helping Hands for Dementia care

When you choose Helping Hands Newport for dementia care, you’ll benefit from the experience and expertise of the UK’s most widely-trusted home care provider whilst enjoying personalised support provided by local carers. We’re able to provide dementia care on both a visiting and live-in care basis, with care packages ranging from 30 minutes per week to round-the-clock support.  


An older woman with glasses and short blonde hair smiles whilst sitting by a large window, wearing a light beige sleeveless jumper over a white long-sleeve shirt.
How much does Dementia care cost in Newport?

The cost of dementia care in Newport will vary depending on how much support you need, and what type of care you opt for. For visiting care, prices start at £32.40 per hour, while live-in care is £1,675 for one person or £2,125 for a couple. For more information about what your care may cost, talk to our friendly team who will be able to talk you through your options and the prices involved.


Four older adults sit outdoors around a round table, smiling and raising teacups in a toast. The table has a teapot, cups, and snacks. Greenery and sunshine create a cheerful atmosphere.
Find out more about dementia care in Newport

If you’d like to learn more about dementia care in Newport, talk to our friendly team today. They’re available seven days a week and will always be happy to assist with any queries you may have. Alternatively, you can request a callback at a time that best suits you.

Contact us for dementia support in Newport

We understand that caring for a loved one with dementia can be overwhelming at times. We’re here to guide you through the different care options and support you in any way we can. Our carers will get to know your situation and advise on the best care options available. If you would like to start the process of arranging dementia care, then get in touch today. Our friendly customer service advisors are available 24 hours, seven days a week and they are always happy to help. You can also pop into your local branch to meet the team and discuss dementia care.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

FAQs

Dementia home care is specialist one-to-one support that helps someone live well with dementia in their own Newport home. Carers are trained in dementia and provide routine, reassurance, personal care and a familiar face.

Familiar surroundings, routines and possessions can reduce confusion and distress. Staying at home in Newport with consistent carers often helps people feel calmer and more in control than a move to unfamiliar surroundings.

Support with daily routine, personal care, medication, meals, mobility and meaningful activity, plus companionship and reassurance during difficult moments. We focus on the person and what makes a good day for them.

Yes. Our Newport carers receive dedicated dementia training so they can support changing needs, communicate well and respond calmly to anxiety, repetition or confusion.

Yes. From early memory support through to complex, advanced dementia, our visiting and live-in care in Newport adapts as needs change, so care can continue at home rather than moving to a care home.

Visiting dementia care is charged by the hour and live-in care by the week, based on the support needed. Newport costs start from £32.40 per hour for visiting care, while live-in care costs £1,675 per week for individuals or £2,125 per week for couples, with a clear quote provided after a free assessment.

Yes, regulated and inspected by the Care Inspectorate Wales (CIW), with trained, vetted, DBS-checked carers.

Branch information
Address

Unit E, Nelson House, Langstone Business Village, Langstone Park, NP18 2LH

Show in maps Newport Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed