Since 1989, Helping Hands have delivered transformative, compassionate home care to tens of thousands of customers across England and Wales. In that time, it’s safe to say we’ve become industry leaders in providing home care services that truly make a difference to people’s lives and livelihoods. One of the many dedicated care services that we offer is respite care, which is a type of emergency care that gives you the opportunity to have one of our superb carers in your home when you find yourself unexpectedly needing a bit of extra help.
Respite care is short-term care that gives you or your loved one the ability to receive specialist, one-to-one care in the comfortable, familiar surroundings of your own home at short notice. We appreciate that it’s not always possible to anticipate when you might require additional support in and around your home, which is why with respite care from Helping Hands we’ll always endeavour to have one of our wonderful carers in your home within 24 hours of your initial phone call. It may be that your regular carer is taking a well-earned break, or perhaps you’ve experienced a medical setback. Whatever your reason for needing respite care, we’re here to make sure you won’t need to worry about who’s going to look after you and your home.
When you partner with Helping Hands for respite care, you’ll get a package of care that is completely tailored to your specific needs and wishes. Our care experts in Newport will perform an evaluation of your circumstances, as well as taking the time to understand the way you like things to be done around your home. Whether you need visiting care for a few hours a week, live-in care for 24/7 support, or anything in between, we’ll always be able to provide you with a holistic, flexible care plan that gives you the type and level of support that you need to be able to live your best life.
Our Newport care team are on standby to provide you or your loved one with expert respite care at home when you need it most. All of our carers have been specifically recruited for their empathetic, compassionate personalities which we believe make them perfect for care-based roles, and have undergone extensive background checks before joining us so that we can be sure they’ll be a perfect fit for us and for you.
Every carer is enrolled on our award-winning training programme when they start at Helping Hands, as well as receiving regular refresher courses which keep them up to date with the latest industry standards and best practices. And, for your added peace of mind, all of our care services are independently regulated by the Care Quality Commission and Care Inspectorate Wales, so you know we’re fully committed to exceptional standards of care day in, day out.