Stretching from Bootle to the traditional seaside resort of Southport, Sefton’s 22-mile coastline boasts some of Merseyside’s best beaches and is also home to the nation’s number one home care services, Helping Hands.
Compassionate and dedicated, our team of carers can offer anything from 30-minute short visits per week, to regular overnight stays. From palliative care through to respite care, we’re here whenever you need us.
Quality care at home
From short term support to longer term visits and live-in care, our Sefton team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
I have over 20 years of experience in the care sector and am deeply passionate about making a positive difference in people’s lives, which I find both rewarding and fulfilling. I enjoy working at Helping Hands, especially the values they promote through our care staff. I have three grown children who I am very close to and love spending time with. In my spare time, I enjoy traveling, reading, gardening, and the occasional lazy day with Netflix!
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers' needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are 'hardwired' to care.
Sue Edge
Area Care Manager
I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...
I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a carer around 20 years ago. I quickly progressed to a senior carer, a care coordinator, team leader and then registered branch manager. I followed a career in care after looking after my mum who had a brain hemorrhage and a stroke at 43. Care fitted in around my young family and I gained great job satisfaction knowing I had made a difference to somebody's day. As my family grew up, I was able to develop my skills and progress through the company. I joined Helping Hands in 2019 as the Registered Branch Manager at the Wirral branch and moved to my current role in January 2022. I enjoy spending time with my friends, walking the dog and watching my son play football - much to his embarrassment!
Our Reviews
Fully regulated by the CQC
Our Sefton branch is fully regulated and accredited by the CQC