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and Sat & Sun: 9am - 6pm

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Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in and visiting care in Sefton

Stretching from Bootle to the traditional seaside resort of Southport, Sefton’s 22-mile coastline boasts some of Merseyside’s best beaches and is also home of the nation’s number one home care services, Helping Hands.

Covering Formby, Crosby, Litherland, Maghull, Lydiate and Hightown and the surrounding areas, our team are here to provide personalised home care to the Sefton community.

Compassionate and dedicated, our team of carers can offer anything from 30-minute short visits per week, through to regular overnight stays. From palliative care through to respite care, we’re here whenever you need us.

Meet Sarah, our branch manager

Sarah Cheetham

"Hello, I’m Sarah the branch manager at Liverpool. I am so proud of the team that I have here at Liverpool. They provide a second to none service. I am a firm believer that everyone should have the choice to stay at home and receive care with their family and friends around them. I have the drive to ensure that all of my customers are receiving the best possible service with the highest calibre of carer."

Visiting care in Sefton to suit you

Working across the Sefton borough, the team of carers provide one-to-one support to enable you or your loved one to remain in the comfort of your own home. Whether you need a helping hand at breakfast or more complex and intensive support, which requires overnight stays, the Sefton team are on hand to help.

We’re proud to provide personalised care plans, built by and around you and your needs. You may love to cook, but struggle with mobility, or you may want a regular friendly face to chat to, whatever your requirements, the team will create a bespoke plan for you.

Care needs may arise for many reasons; for many it’s companionship and support for degenerative conditions such as dementia. Yet for others, it could be respite care due to your usual carer tending to a family emergency. Nonetheless, the Sefton team can help with the following:

  • Personal care – Support with dressing, showering, washing and continence care.
  • Medication – Gentle reminders to remember your medication or help with swallowing.
  • Routine calls – Morning and evening calls, ensuring you’re safe and able to get in and out of bed.
  • Mobility support – Help getting out and about or assistance with mobility aids.
  • Companionship – A regular friendly face calling in for a cup of tea and a chat.
  • Household duties – Cleaning, washing up, laundry and gardening.
  • Health and nutrition – Preparing food and making nutritious meals.

Home visits start form just 30-minutes per week to several daily calls, all arranged to fit in your and your loved one’s timetable and routine.

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From day one of the care package starting they have gone above and beyond to make things work… I would highly recommend this company to anyone… Read more

Jennie from Liverpool, shared on Trustpilot

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Live-in care across Sefton

As the going says, it does what it says on the tin. A live-in carer will live with you, in your home and support with round-the-clock care as and when you require it. All our carers draw on years of knowledge and have ample experience working with various conditions including motor neurone disease, cerebral palsy and dementia.

Moving out of your family home can be daunting and often causes excess anxiety, but with live-in care, you’ll remain at home whilst receiving high-quality, friendly care. Within our Sefton branch, there’s also support from experienced live-in care managers, here to support our live-in carers and customers. As well as offering more complex care at home for needs such as PEG feeding, catheters and stomas, live-in care can help with:

  • Recovering in comfortable surroundings after a hospital discharge
  • Getting out and about in the Sefton community
  • Remaining at home with a partner or loved one
  • Keeping your beloved pets at home with you
  • Receiving specialist care in your home to suit your requirements

Live-in care provides consistency of care day and night when you need it most, but that’s not all, live-in care offers you and your family peace of mind that you’re in the best possible hands.

Domiciliary care in Sefton

Also known as home care, domiciliary care lets you or your loved one be in full control of your care. Led by you, the Sefton team can provide intensive or lighter care to support your pre-existing routine.

You may need help getting to the shops or visiting friends at the local coffee shop, or even help with medication, either way, our professional care team can assist. One of the main benefits of domiciliary care is that it provides friends and families with the reassurance that their loved one is being fully supported.

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I’ve been a visiting carer for nearly five years now, and really enjoy it! The flexibility helps me to stay at home with my children in the daytime and work evenings and weekends.

Sarah, a Helping Hands carer

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Specialist Dementia care in Sefton

We’re proud to be one of the UK’s leading dementia care specialists. Offering extensive knowledge and expertise, our carers are fully-trained to support families and friends to support you throughout the difficult journey.

Maintaining routine is important, particularly with the added challenges that come with memory loss, confusion and mobility issues. Our carers will spend time getting to know you and your loved one, making sure they receive the very best care, regardless of whether their condition is early onset or more advanced.

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Elderly care for you or your loved ones

Taking that first step in accepting care can be difficult, we understand. It may be that you simply need a reminder to take your medication, or someone to help cook your meals, whatever your needs, preserving your independence is our priority.

Elderly care can be interchangeable and increase in regularity and intensity, whenever required. Having an extra hand around the house can often take a huge weight off your and your family’s mind.


Respite care for short-term breaks

A great solution for when your regular caregivers needs a rest or you or your loved one needs intensive, short-term care after an illness or injury. Respite care keeps disruption to a minimum, from a few visits per week to having a carer live with you in your home, temporarily.

Our Sefton team can provide you with the short or longer term cover that you may need to ensure you have care in place for:

  • Hospital discharge – If you need care after a spell in hospital to get you back on your feet.
  • Emergencies – When your regular carer is unable to be there, perhaps due to a family emergency.
  • Short breaks – Allows time for your carer to convalesce whilst you are still cared for.
  • One-off occasions – When there are special events that you want to attend that requires some assistance – perhaps a wedding or milestone birthday celebration.

Fully-trained carers in Sefton

What makes our Sefton carers so special is that they sincerely care about each and every one of our customers, which they see as friends. They’re compassionate people who love to support those requiring a little help, no matter how intense or complex. Everyone involved at Helping Hands are very proud to work alongside this team of carers, they’re second-to-none.

Each of our carers complete an induction programme, covering an array of modules, including health and safety, safeguarding, manual handling, mobility support, medication and equality & diversity. Throughout their time at Helping Hands, carers receive regular training courses to further develop their skills and practice.

We carefully select our carers and ensure they all receive thorough background checks through the DBS. This service allows us to make safe recruitment decisions , ensuring your carer is who they truly say they are. Our expertise and experience in the industry means we’re able to find a carer that matches your needs, interests and personality.

We’re also the only home care provider to be endorsed by Skills for Care as a Centre of Excellence, and we’re proud to be a founding member of the United Kingdom Home Care Association. We’re regularly inspected by the Care Quality Commission, meaning our service is responsive, safe, effective and fully regulated.

Find out more about care in Sefton

If you’d like to chat to the Sefton team, please get in touch with us. We’re available to take your call seven days a week and are happy to meet you at a time and place which suits you and your family, whether it’s in Sefton Park or your local coffee shop.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


Latest Social Posts

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Your pet’s health and happiness can play a big part in how you feel yourself, so for this reason your care plan can be tailored to suit both of you.
Call today Tel: 0151 559 1742
Or visit www.helpinghands.co.uk
... See MoreSee Less

Your pet’s health and happiness can play a big part in how you feel yourself, so for this reason your care plan can be tailored to suit both of you. 
Call today Tel: 0151 559 1742 
Or visit www.helpinghands.co.uk

Recruiting now please call us on 0151 559 1742! ... See MoreSee Less

Recruiting now please call us on 0151 559 1742!

Congratulations to Rikki on her Moments Of Kindness Nomination, well and truly deserved! If you want a new career with a company that celebrates staffs success please call us on 0151 559 1742 :-) ... See MoreSee Less

Congratulations to Rikki on her Moments Of Kindness Nomination, well and truly deserved! If you want a new career with a company that celebrates staffs success please call us on 0151 559 1742 :-)

Congratulations to the lovely Lyn on becoming carer of the month 💜 thank you for your wonderful work xxx ... See MoreSee Less

Congratulations to the lovely Lyn on becoming carer of the month 💜 thank you for your wonderful work xxx

Comment on Facebook

Congrats Lyn well deserved such a lovely lady ❤️❤️❤️

Congratulations Lyn you are fantastic 😘❤️🥳xxx

Well done Mum! ❤️ Proud of you xx

Helping Hands Liverpool are currently looking for Community Healthcare Assistant's to work across Liverpool, providing person centred care to elderly customers within their homes in Netherton- Liverpool

Helping Hands is one of the UK's leading provider of community care. Having over 100 branches across England an Wales.

Are you looking for a new career in the Healthcare Industry? Are you looking for Weekend hours? THEN HELPING HANDS IS FOR YOU!

Duties and Responsibilities:-

* Providing person centred care within elderly customer homes
* Personal care
* Medication
* Companionship
* General Housekeeping duties
* Visits to appointments etc. with our customers

You must:-

* Be able to work on your own initiative as well as being a team player
* Attention to detail
* Excellent communication skills
* Have passion and commitment to provide the best care possible
* General desire to help others
* Driving is essential.

We request all care workers to work alternate weekends.


What we offer:-

* Excellent rates of pay including pension, bonuses and mileage
* Training provided including continuous training
* A warm and welcoming office

Experience required. Subjected to full DBS check and references.

To apply please send an up to date C.V. or call us today!


* Flexible working hours

... See MoreSee Less

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