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Home care in Selby

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Lines open at 8:30 AM on Thursday

Existing customer

01904 230338

Lines open at 8:00 AM on Thursday

New customer

Lines open at 8:30 AM on Thursday

Existing customer

01904 230338

Visiting care and home care in Selby

We’ve been well established in the beautiful county of Yorkshire for many years yet decided to explore further and offer our exceptional visiting and live-in care services to the people of Selby.

Our services are fully regulated by the Care Quality Commission and Care Inspectorate Wales so you can always be confident in our superb care delivery.

The pretty Yorkshire town of Selby has been dominated by its magnificent Abbey for almost a thousand years. Once destroyed by fire and then painstakingly rebuilt by hand, the Abbey remains at the heart of community life.

There’s plenty to do for adrenaline junkies too, as well as cyclists and walkers, who’ll love the Trans Pennine Trail cycleway which takes you straight into York.

Quality care at home

From short term support to longer term visits and live-in care, our Selby team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Selby care team

Michelle Dutton

Area Care Manager

Matt Bristow

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Selby branch is fully regulated and accredited by the CQC

Find out more

High quality home care in Selby

Our visiting and live-in care packages are tailored to the needs of our individual customers, making sure that whatever you need support with, happens. We care for people who have mild needs or the most complex, helping with housework, personal care, companionship, and whatever else you require. We support people with dementia, cancer, and at the end of their lives, and because we have our own team of clinical nurses we can offer nurse-led care at home too.

24/7 live in care support

Having a carer living in your home reassures you and your loved ones that you’re never alone. Whether you have a complex health condition or just want someone there for companionship, we can offer you an exceptional, bespoke service that you just won’t get from other care companies. Comparable to the cost of a care home, why not have someone living in your home with you so that you don’t have to move out of the place you love?

Why Helping Hands is better than a care agency in Selby

Helping Hands has never been a care agency – we’re proud that we’re a private home care company and have been since we were established in 1989. Care agencies just can’t compete with a company like Helping Hands, as we will always keep our costs transparent and ensure you get a fully managed service, unlike an agency who will charge you fees for ‘introducing’ you to a carer and then have little more to do with the process.

Qualified carers providing a variety of care services in Selby

Our carers are amazing at what they do – but that’s because we carefully select the people who join us to ensure they have natural qualities of compassion and kindness. We carry out all of our own recruitment, selection, and training, feeling that we can only maintain our consistently high standards if we manage it ourselves. Our 155 branches across England and Wales look for the best people in their area to join the Helping Hands family, ready to support you at home.

Other areas we cover

Harrogate
Selby
Tadcaster
Malton
Knaresborough

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FAQs

Home care can be an excellent option for people who wish to stay in their own home while receiving extra help with daily living. This may be due to age-related changes, illness, disability or following a hospital stay. Many people prefer home care as it allows them to remain in familiar surroundings rather than moving into residential care.

We believe that home is often where people feel most comfortable and confident. Home care in York provides personalised support that respects individual routines, preferences and independence. With one-to-one care delivered at home, individuals can continue enjoying their lifestyle and connections within the local community. The York team are dedicated to delivering compassionate care that enhances quality of life.

Home care costs in York vary depending on the level and frequency of support needed. Care packages are flexible and can include anything from occasional visits to full-time live-in care. Pricing reflects the amount of care provided, ensuring a personalised approach.

A free care assessment allows the team to understand your needs and explain costs clearly. Helping Hands are committed to openness and transparency, making it easier for you and your family to plan ahead. The York team are always happy to discuss options and answer questions about pricing.

Yes, one of the main advantages of home care is its adaptability. If your needs change, your care plan can be reviewed and adjusted. This might include altering visit times, increasing support or focusing on different aspects of care.

The York team carry out regular reviews and remain in close contact to ensure your care continues to meet your needs. This flexible approach ensures your support evolves alongside you.

If care is required urgently, Helping Hands aim to begin support within 72 hours of the first phone call. The process starts with a free care assessment conducted in your home by a local care manager in York.

This visit provides an opportunity to discuss your needs, preferences and expectations. Once the assessment is complete, a start date will be agreed based on availability.

Starting home care is straightforward. Contact the customer support team to arrange your free care assessment. During the visit, your care manager will work with you to create a personalised care plan.

If you choose to proceed, we’ll carefully match you with carers who are suited to your needs. Care then begins in your home, providing reassurance, practical support and companionship.

Yes. All carers are directly employed, trained and vetted. They are insured and bonded as standard, offering peace of mind to customers and families. The team are committed to safety, trust and high standards of care.

If your usual carer is unavailable, a replacement will always be arranged. The team aim to maintain consistent visit times wherever possible to ensure continuity of care.

Branch information

Address

6 Odsal House, Front Street, York, YO24 3BL

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Selby