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Industry leading carer training

Home care in Sidmouth

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01392 537195

Lines open at 8:00 AM today

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Lines open at 8:30 AM today

Existing customer

01392 537195

Visiting care and home care in Sidmouth

Sitting southeast of Exeter on the English Channel in Devon, Sidmouth has origins that pre-date recorded history, but it has been occupied since at least the Bronze Age. Originally a fishing village, Sidmouth appears in the Domesday Book as Sedemuda, meaning "mouth of the Sid", Sid being the name of the nearby river.

We love history at Helping hands and we are proud to celebrate our own, covering more than three decades. When we were founded as a family business in 1989, we believed that promoting our customers’ independence and supporting them to live their best lives at home were the core of our company, and we still believe that today. Whether you choose visiting or live-in care, you and your loved ones can be confident that we will care for you expertly while always keeping you at the centre of your care journey.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Sidmouth team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Sidmouth care team

Karen Hoskins

Branch Care Manager

I manage the team in Exeter and Devon to ensure the safe service for customers and carers alike. I want to ensure our customers know...

More about Karen Hoskins

Sophie Parker

Area Care Manager

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

More about Sophie Parker

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins

Our Reviews

Fully regulated by the CQC

Our Sidmouth branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home Care Sidmouth

If you would like support around the clock, whether for companionship, low level or complex care needs, our live-in care service can help. Our amazing carers can support with your personal care, housework, meal preparation, taking you to appointments and days out and so much more. Our 30 years in the home care industry means we’re experts in promoting your independence and respecting your preferences and routines and thanks to your personalised support plan, you’ll always remain at the very heart of your care journey.

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Better than a care agency in Sidmouth

We’re not a care agency, as since we were founded back in 1989 we have been a private home care company with an ethos to support our customers to live their very best life possible in the home they love. Our carers really do deliver the best care possible to our customers in their own homes, and because we value them so highly, they are motivated to do the very best they can for everyone we support. We directly employ our carers which means they haven’t got the worry of self-employment to deal with, meaning their focus is on the most important thing of all – your care.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Private Care in Sidmouth

You may feel that you have no choice but to leave the home you love and move into residential facilities when you need professional private care, but that’s never the case with Helping Hands. We can support you at home with any number of conditions, and you’ll always feel that you are remaining in control, thanks to your bespoke package of care and personalised support plan. You choose when you eat or go to bed, not the care staff, so you’ll always feel at the centre of your own care journey.

A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.

Emergency Care

When you need temporary care in an emergency it can be hard to know where to turn. Who do you contact and how do you know they’re the right service for you or your loved ones? However, Helping Hands have been supporting people in their own homes since 1989, so it’s no surprise we’re considered the home care experts. If your regular carer has to leave in a hurry, you are discharged from hospital or are recovering from a fall, we can have a carer with you in 24 hours, so there’s only one number you really need.

A young woman in a purple nurse uniform smiles whilst talking to an older woman outdoors. A potted pink flower and a teacup are on the table in front of them.

Overnight Care

You may already have care during the day or perhaps your family undertake it for you, but what about at night when they’re catching up on well-earned sleep? With overnight care from Helping Hands, you and your loved ones can be confident that you’re receiving all the support you need throughout the twilight hours. Perhaps you need support to get out of bed and visit the bathroom, or you regularly need turning to prevent pressure sores, whatever it is you need help with we’ll be able to oblige, on either a visiting or live-in care basis.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Fully trained carers in Sidmouth

You and your loved ones can have the highest confidence in our carers to deliver an expert service at all times. We only select people to join us who demonstrate natural tendencies of compassion and empathy, showing us that they care every single day. Our carers work tirelessly to ensure that their customers live with dignity and independence in the home they love, while we look after our carers too with first-class training and continuous professional development for the duration of their employment. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales too, meaning you can have full confidence in our ability to deliver exactly what we promise.

Other areas we cover

Exmouth
Tiverton
Cullompton
Honiton
Newton Abbot

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Branch information

Address

1012A & 1013 Pynes Hill Business Centre Ltd, Pynes Hill, Sidmouth, EX2 5JL

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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