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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in South London

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
020 3326 6403

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
020 3326 6403

Visiting care and home care in South London

Helping Hands have been delivering exceptional home care since 1989, serving clients across England and Wales. We are experienced in providing care that supports independence and enhances quality of life. Visiting care can be as short as 30 minutes per week or longer, depending on your needs, making it highly flexible.

Helping Hands South London provides high-quality home care services, enabling residents to remain independent in familiar surroundings. We focus on compassionate, personalised care tailored to each individual. Our services include visiting care, live-in care, palliative care, and emergency support. You have complete flexibility to choose wake-up times, bedtimes, meals, and family visit schedules. All services are regulated by the Care Quality Commission (CQC) to ensure consistent excellence and safety.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our South London team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the South London care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

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Fully regulated by the CQC

Our South London branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High Quality Home Care in South London

Our team providing home care in South London deliver personalised domiciliary care designed around your preferences. Visiting and live-in care options allow you to select a care plan that suits your lifestyle. Visiting care can support with personal care, household tasks, and social engagement. Live-in care provides 24-hour assistance, ensuring continuous support and companionship. We review and adapt your care plan regularly to meet changing needs and maintain the highest standards of care.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 Live-In Care Support

Live-in care provides an alternative to residential care, offering continuous support in your own home. Your carer will live with you, assisting with daily routines, personal care, household chores, meals, and outings. Clients are carefully matched with carers based on personality and shared interests to foster a strong, supportive, and friendly relationship.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is Better Than a Care Agency in South London

Helping Hands is a private home care provider, offering a higher level of service than most care agencies. We directly employ, train, and vet all our carers, ensuring rigorous background checks and ongoing professional development. The local South London team manages your care fully, providing emergency support and replacement carers when needed. This ensures a consistent, personalised service for every client.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified Carers Providing a Variety of Care Services in South London

With over 35 years of experience, we know that excellent home care is delivered by skilled carers. Every Helping Hands carer in South London undergoes comprehensive background checks and extensive training to provide a wide range of services. Regular refresher courses keep them up to date with industry standards, guaranteeing high-quality, reliable care tailored to your individual needs.

FAQs

Helping Hands was founded by Mary Lee in 1989 as a way to enable families who needed a little extra support to remain safe and independent at home, and for the last 30 years this is exactly what we have been doing. As a family-run business, we understand the importance of retaining your independence as much as possible, regardless of your condition. This is why the team are here to provide the support you need, when you need it, with no compromise to your day-to-day routine.

You may be living alone and are finding it difficult to go about your household chores, or perhaps you are living with your partner and you’re no longer able to support them like you used to; regardless of your situation, we’re here to help.

Home care needs can arise for a variety of reasons, at any given time and for people of all ages – which is why we work closely with you to establish your individual care needs and create a bespoke support package that gives you the support you need to live your life in the way you want to.

Whether you are looking for 30-minute drop-ins or more regular visits throughout the week, our Kensington & Chelsea home care team can cover any of the following care needs:

  • Home care – If you need support with washing, dressing and incontinence
  • Medication – Offering friendly reminders and helping to administer your medication
  • Routine calls – Supporting you to get in and out of bed safely
  • Mobility support – Providing support for when you need to pop out
  • Companionship – Stopping by for a cup of tea and a chat
  • Household duties – Helping to keep the house clean and tidy including washing up, vacuuming and laundry
  • Health and nutrition – Supporting you to prepare your meals to ensure you’re getting the nutrients you need

Just because you’ve reached a certain age, that doesn’t necessarily mean that you have to change your entire lifestyle. If you’re finding your day-to-day tasks a little more difficult than you used to, agency care from the team is a great way to maintain your usual routine, just with a little extra support. How much does home care cost?

As we grow older, loneliness can often become a bigger burden than most, which is why our Kensington & Chelsea team provide more than just practical care; we’ll give you friendship. So, if you enjoy supporting your team at Stamford Bridge, we’ll be right there with you in a blue and white scarf.

When the need arises for more intensive support, we understand that residential care isn’t always everybody’s preference. With live-in care in Kensington from our Kensington & Chelsea team, we’ll work with you to provide a bespoke live-in care package so that you can receive the support you need to remain comfortable and independent in the place you know best.

Discover more on what is live-in care here.

Built on a foundation of family values, we understand how important it is for you to feel free and independent in your own home. So, if you would like the freedom to choose the intensity and frequency of your care, private care support from the team is the ideal solution for you.

You may need assistance in getting dressed and ready for the day, or perhaps you enjoy going for a walk along the River Thames. Whatever it is you need, we’re here to ensure that the right home care and arrangements are put in place to enable you to live each day exactly how you’d like to.

With 850,000 people in the UK living with dementia, the demand for more support and advice has never been higher. And as the UK’s leading dementia care specialists, we understand the importance of providing the right level of care and support to both the individual and their families to enable them to live well following a dementia diagnosis.

Although the time following a diagnosis can be unnerving, we understand the complexities behind the condition and are able to support you with the many varying symptoms and behaviours that can arise. With patience and understanding, we’ll help you and your loved ones through every step of your dementia journey.

As one of the leading home care providers in the UK, we know exactly what it takes to make a great carer – and our team is full of them! Fully-trained in a number of areas including manual handling, health & safety, dementia care, equality & diversity and many more, each of our carers are qualified, experienced and naturally wonderful people.

Throughout our fine-tuned recruitment process, each of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings, and they are all directly employed by us – so you don’t need to worry about any paperwork.

Branch information
Address

Helping Hands Kensington & Chelsea, Unit F, 151 Freston Road, London,, W10 6TH

Show in maps South London Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed