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Assisted living in Sunderland

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Lines are currently closed

Existing customer
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What does our assisted living support include?

Since our beginnings as a small, family-run carer provider in 1989, Helping Hands have been delivering compassionate and tailored home care in Sunderland to individuals with varying support needs. Over the years, we’ve empowered tens of thousands of people to stay independent, secure, and comfortable in their own homes, which we believe plays a significant role in maintaining their well-being. One of the key services we provide in Sunderland is assisted living, where our team works alongside you to help keep you in the home that means so much to you. Every aspect of our assisted living service is independently regulated by the Care Quality Commission (CQC), which ensures we meet high standards and gives you full confidence in the quality of your care.

How to arrange assisted living in Sunderland

To arrange assisted living or learn more about what our care entails, please don’t hesitate to give our wonderful customer support team a call today.

Contact us

Meet the Sunderland care team
Sarah Bankhead
Sarah Bankhead

Branch Care Manager

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Looking to become a carer in Sunderland ?
Apply here
A smiling man in a light purple uniform places a milk bottle in a kitchen cupboard. A beige shopping bag with groceries sits on the worktop beside him. The kitchen has light cupboards and open shelves.
Qualified carers providing assisted living in Sunderland

Our dedicated team in Sunderland consists of kind and friendly carers who are committed to helping our customers live with dignity and independence. We’re incredibly particular about who we recruit to our team, only selecting those who demonstrate the kindness, compassion, and empathy that align with our core values.  Each of our carers is subject to rigorous background checks before joining, to ensure they’ll be a perfect fit for us and for you. Then, when they start, they’ll receive comprehensive training to equip them with the necessary skills to provide first-rate assisted living support.

An older woman, partially visible and smiling, relaxes in bed while holding a white mug with both hands. She wears a striped shirt and a gold ring, and the scene appears warm and comforting.
When to consider assisted living

Assisted living can be a great option for anyone who needs additional support on a day-to-day basis but doesn’t wish to leave the home in which they’re currently living. It might be that you’re living with a complex condition which requires specific support, or maybe you have a disability which makes it difficult to get everything done around the house and do everything you enjoy doing. Whatever your circumstances and the nature of your needs, we’ll take the time to make sure you’ve got a support plan that is tailored around your requirements and preferences and never leaves you feeling isolated or unsupported.

A carer in a purple uniform pours tea for an elderly man and woman sitting at a garden table, smiling and enjoying a sunny day. The table has tea cups, a teapot, and snacks. Greenery surrounds the patio area.
How much does assisted living cost?

The cost of assisted living from Helping Hands will vary depending on your level of need. Our visiting care packages start from £31.00 per hour, whilst live-in care in Sunderland prices start at £1,675 per week for one person and £1,675 per week for a couple. Each care visit also incurs a £4.25 fee to cover your carer’s costs.

We know how important it is to you that your care is straightforward to arrange, sustainably affordable, and doesn’t come with any unwanted extras or additional costs. That’s why we’re completely transparent about the upfront costs involved in our industry-leading home care, and will never ever try to push you to sign up for any extra hours or services that you don’t want or need. Your local care manager in Sunderland will always be on hand to help you make any changes you wish to make to your support at a moment’s notice.

How to arrange assisted living in Sunderland

To arrange assisted living or learn more about what our care entails, please don’t hesitate to give our wonderful customer support team a call today. They’re available seven days a week, and will always be happy to assist in any way they can. Alternatively, you can use the contact form on our website to request a callback at a time of your choosing.

Contact us
Branch information
Address

Helping Hands Sunderland, Ground Floor, Arngrove House, 1-2 Frederick Street, SR1 1NA

Show in maps Sunderland Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed