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Home care in Surbiton

4.5 Star Rating
Rated Excellent on
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Existing customer
020 3879 9085

Lines are currently closed

Existing customer
020 3879 9085

Visiting care and home care in Surbiton

Surbiton is a lovely neighbourhood right on the River Thames, with superb transport links to the main city. While being a great location, Surbiton also has quite a few claims to fame. Did you know the hit TV Series ‘The Good Life’ was set here, as well as an episode of Monty Python’s ‘Flying Circus’? To add to Surbiton becoming the new Hollywood, the Surbiton Station was also used as a filming location for 'Harry Potter and the Half-Blood Prince!'

Surbiton is now home to one of the UK’s leading home care providers – Helping Hands. We offer bespoke live-in, visiting and respite care for whatever your unique needs are. We’re regulated by the Care Quality Commission (CQC) with over 150 branches in the UK and over 35 years of experience. We’re perfecting our care with each day and we’re proud to offer you superb home care in Surbiton.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Surbiton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Surbiton care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Surbiton branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High-quality home care in Surbiton

Our high quality is designed around you and your specific needs. We know that it’s not a ‘one size fits all’ approach when it comes to care and we put 110% into getting to know you and what care package will work best. Our visiting care can be just 30 minutes a week, and our respite care can be there when your primary caregiver most needs it. Whatever your situation, Helping Hands can support you. Perhaps you are living with a condition or are experiencing age-related frailties. We can offer condition-led care and elderly care, which can focus on your specific challenges like mobility while keeping an eye out for any decline.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 live-in care support

We offer bespoke live-in care that can provide around-the-clock care whenever you need it, whether long-term or respite. Our carers are superb at helping with the day-to-day tasks you may struggle with nowadays like general housekeeping, meal preparation and grocery shopping. We can even help take care of your pets if needs be and help get you out and about in the community. Our condition-led care means we are trained to handle a multitude of conditions like dementia, Parkinson’s, and cancer, among others.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Surbiton

We’re better for one reason – our carers! Not only are they friendly and compassionate people, but our holistic approach to care means we not only look after your physical well-being but your emotional and spiritual needs too. They’re also trained and qualified to provide support for more medically complex care. Our nursing care can help with stoma and catheter care, ventilation care, and NIPPY and PEG feeding. We can also assist with medication administration and help create a daily routine that will help you retain a healthy and happy lifestyle in Surbiton. We also can be there for you within 24 hours in the case of an emergency and can advise on different care plans to best suit you.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Surbiton

We DBS check our carers to make sure they’re the best people for the job. They come with a multitude of qualifications, training, and experience and all have a genuine passion for helping others. We love hearing about how our carers and customers are getting on like a house on fire, and we hope you’ll soon have a new addition to your family to stroll alongside the Thames with. If you have more questions regarding our home care in Surbiton, we encourage you to contact us over the phone or via our Live Chat on our website. It’s seven days a week, so we’re here for you even in the middle of your Saturday lunch. You can also visit one of our branches in person to chat with our friendly staff.

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FAQs

Home care in Wimbledon can provide invaluable support for anyone who wishes to remain in familiar surroundings while receiving additional help. Whether you need assistance with personal care, companionship, household tasks or more specialist support, our Wimbledon team are here for you. Staying at home can bring comfort and reassurance, and our personalised one-to-one care is centred around protecting your independence and quality of life.

The cost of your home care in Wimbledon will vary depending on the level and type of support you require. We offer a range of flexible options, from short weekly visits to full-time live-in care. Our friendly Wimbledon team will explain your choices clearly and provide transparent pricing, helping you feel confident about the support you select.

Yes, your care plan can always be adjusted as your needs evolve. We understand that circumstances may change over time, and we’re committed to responding promptly. Whether you require additional hours, fewer visits or a different focus for your care, our Wimbledon team will ensure your support remains personal and appropriate.

If you need care urgently, we’ll aim to begin your support within 72 hours of your initial call. A free care assessment will take place in your home with your local Wimbledon care manager, allowing us to understand your needs in detail. Once your plan is agreed, we’ll confirm the earliest possible start date.

Your journey starts with a call to our welcoming team. We’ll arrange a free, no-obligation care assessment in your home with your local Wimbledon care manager. This gives us the opportunity to discuss your needs and preferences and create a tailored care plan together. If you decide to go ahead, we’ll carefully match you with carers who complement your routine and personality.

Every Helping Hands carer in Wimbledon is directly recruited, thoroughly vetted, professionally trained and employed by us. They are fully insured and bonded, ensuring complete peace of mind for you and your family.

If your regular carer is unavailable for any reason, we’ll arrange a trusted replacement to ensure your care continues without disruption. We’ll aim to keep visit times as close as possible to your usual schedule, maintaining familiarity and reassurance in your daily routine.

Branch information
Address

Helping Hands Wimbledon, 35 Church Road, Wimbledon, SW19 5DQ

Show in maps Surbiton Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed