Home care in Thamesmead
Visiting care and home care in Thamesmead
Thamesmead is an area of predominantly social housing, built in the 1960s, on an area that formerly housed part of the Royal Arsenal site. Extending over Plumstead and Erith Marshes, the site covers about 1000 acres. Built to ease the overcrowding of Victorian back-to-back houses, Thamesmead didn’t have residential living space on the ground floor in many cases, due to fear of flooding that had blighted the area previously. Elevated walkways ensured that should flooding be a problem, people could evacuate safely.
Such forward thinking is what we love at Helping Hands, and everything that we do is designed to keep you safe and comfortable in your own home too. However, our care services are also fully regulated by the Care Quality Commission and the Care Inspectorate Wales, which ensures an even greater level of protection and safety.
Quality care provided in your own home
Home care from our Thamesmead team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Thamesmead care team
Branch Care Manager
I am responsible for ensuring the service is safe and fully compliant with all legal regulations and am accountable for the overall leadership of the service. I line manage a team of a Care Coordinator, and two Care & Training Practitioners, and ensure our carers are managed effectively. I am responsible for business development for my branch and ensuring the service is viable by working with key stakeholders within the business and reviewing our business and marketing plans. I volunteered at a day centre for adults with learning difficulties in my late teens and decided then that I wanted a career supporting people to live a fulfilling life. I feel proud of the service we provide and the carers we have are all very reliable and enjoy the work that they do. I love to read and I love to travel, as well as enjoying spending time with friends and family.
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Thamesmead to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Thamesmead
Whether you’re looking for support for an hour or two a week, or you need us throughout the day, our visiting care services will ensure you have all the help you need to live your best life possible at home. That doesn’t mean you don’t get to enjoy your local community as well though, as your carer won’t just focus on the practical tasks; they’ll be your essential companion who’ll ensure you get to see family and friends whenever and wherever you wish.
24/7 live in care support
Live-in care doesn’t just mean you get your household tasks such as laundry, vacuuming and cleaning done; with a live-in carer you have companionship around the clock as well as care, all delivered to the intensity you require. Perhaps you would appreciate someone to accompany you to medical appointments or you only need help with keeping your home tidy; however we can help, we’ll be the welcome stranger who quickly becomes a friend.
Why Helping Hands is better than a care agency in Thamesmead
We’ve never been a care agency at Helping Hands, rather we’re a private home care company who always puts you first. You may be wondering what the difference is though. Well, a care agency doesn’t employ the carers on its books for a start; they charge them a fee to be ‘retained’ on their list, and charge you even more when you accept a carer. The responsibility for employing the carer will then usually fall to you, whereas at Helping Hands we take care of all that for you as part of our fully managed service. Our carers are also sourced and employed by us directly; simple.
Qualified carers providing a variety of care services in Thamesmead
Our carers are truly special people, and we work hard to ensure we only employ those who share our ethos for delivering exceptional care. We recruit all of our carers ourselves, which means we retain consistency and the very highest standards because we don’t leave such essential processes up to other people. If we want the best we know we have to find them ourselves and we’ll go around the world looking for them! Once we have them we offer exceptional opportunities for development, as well as qualifications and additional training that can be applied to their role straight away.
Branch information
Archway Road,
Highbury,
London,
N19 3TD