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Your nearest branch: Highbury
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020 3617 5551
Your nearest branch: Highbury
Speak to our team today

Lines are currently closed

Existing customer
020 3617 5551

Visiting care and home care in Thamesmead

Thamesmead is an area of predominantly social housing, built in the 1960s, on an area that formerly housed part of the Royal Arsenal site. Extending over Plumstead and Erith Marshes, the site covers about 1000 acres. Built to ease the overcrowding of Victorian back-to-back houses, Thamesmead didn’t have residential living space on the ground floor in many cases, due to fear of flooding that had blighted the area previously. Elevated walkways ensured that should flooding be a problem, people could evacuate safely.

Such forward thinking is what we love at Helping Hands, and everything that we do is designed to keep you safe and comfortable in your own home too. However, our care services are also fully regulated by the Care Quality Commission and the Care Inspectorate Wales, which ensures an even greater level of protection and safety.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Thamesmead

Our carers provide a wide range of support across Thamesmead, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Thamesmead
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Thamesmead

    While we do not have a physical branch in Thamesmead, care in the area is coordinated by our Highbury branch, working with carers who support people across the local community.

    Andreas Bainetas
    Andreas Bainetas

    Branch Care Manager

    Hello, I’m Andreas, and I recently joined the Helping Hands team. I bring almost 10 years of experience in health and social care, supporting individuals...

    More about Andreas Bainetas
    Christien Ingrosso
    Christien Ingrosso

    Area Care Manager

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Thamesmead

    Care services supporting families in Thamesmead are delivered by our Highbury branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Thamesmead

    Whether you’re looking for support for an hour or two a week, or you need us throughout the day, our visiting care services will ensure you have all the help you need to live your best life possible at home. That doesn’t mean you don’t get to enjoy your local community as well though, as your carer won’t just focus on the practical tasks; they’ll be your essential companion who’ll ensure you get to see family and friends whenever and wherever you wish.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Live-in care doesn’t just mean you get your household tasks such as laundry, vacuuming and cleaning done; with a live-in carer you have companionship around the clock as well as care, all delivered to the intensity you require. Perhaps you would appreciate someone to accompany you to medical appointments or you only need help with keeping your home tidy; however we can help, we’ll be the welcome stranger who quickly becomes a friend.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Thamesmead

    We’ve never been a care agency at Helping Hands, rather we’re a private home care company who always puts you first. You may be wondering what the difference is though. Well, a care agency doesn’t employ the carers on its books for a start; they charge them a fee to be ‘retained’ on their list, and charge you even more when you accept a carer. The responsibility for employing the carer will then usually fall to you, whereas at Helping Hands we take care of all that for you as part of our fully managed service. Our carers are also sourced and employed by us directly; simple.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Thamesmead

    Our carers are truly special people, and we work hard to ensure we only employ those who share our ethos for delivering exceptional care. We recruit all of our carers ourselves, which means we retain consistency and the very highest standards because we don’t leave such essential processes up to other people. If we want the best we know we have to find them ourselves and we’ll go around the world looking for them! Once we have them we offer exceptional opportunities for development, as well as qualifications and additional training that can be applied to their role straight away.

    Supporting communities across Thamesmead

    Our carers provide home care in Thamesmead and nearby areas including these locations.

    FAQs

    Home care in Thamesmead is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Thamesmead depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Thamesmead.

    Home care in Thamesmead can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Thamesmead, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    020 3811 7577
    Branch information
    Address

    Helping Hands Highbury, 2-4 Archway Close, Archway Road, Thamesmead, N19 3TD

    Show in maps Thamesmead Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered