At Helping Hands, we’ve been helping people to live more independently, confidently and securely in their own homes since 1989. In that times, we’ve helped tens of thousands of people to enjoy a better quality of life through our dedicated, compassionate home care services. One of the care services we offer is respite care, which gives our customers the opportunity to have one of our superb carers support them at home over a short amount of time.
It isn’t possible to anticipate when you might require respite care. Often people end up using respite care in order to allow their normal carer to take a much-needed break. This can be a particularly good idea if your normal caregiver is a friend or family member, as it’s often beneficial for both parties to have a change of scene and spend a bit of time with someone different. Respite care is also useful when you find yourself needing a bit of extra help at short notice – perhaps you’ve been discharged from hospital earlier than expected, or you’ve experienced a medical setback. Whatever your reason for needing respite care, our Torquay care team will normally be able to provide you with one of our wonderful carers within 24 hours of your initial phone call.
When you partner with Helping Hands for respite care, you can be confident that you’ll be getting a package of care that is tailored to your particular needs and wishes. We know that you’ll probably like things to be done in a certain way around your home, and that your condition might require a specific type and level of care. Our respite care is performed by highly trained carers who can provide bespoke, flexible care to people with a wide range of needs. We’ll take the time to assess your circumstances and understand your preferences before offering you a holistic respite care plan that can be adapted as your needs change.
At Helping Hands, our carers truly are at the centre of everything that makes our care services so popular. Having been in the care industry for over 30 years, we know what it takes to be a truly great carer. That’s why we’ll only ever recruit people who are naturally empathetic and personable, and we’ll always perform extensive background checks on candidates before they start with us to ensure they’re the type of person we’d be happy to send to your home. When they start with our Torquay care team, every new carer will receive our award-winning training, which prepares them fully in areas such as moving and handling, first aid, health and safety, dementia care, and so much more. Plus, for your added peace of mind, all of our care services are regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you know we’re completely committed to delivering only the very highest standards of care across the board.
If you’d like to discuss your respite care options, our friendly customer support team are available to talk to seven days a week and will always be happy to assist with any queries you may have. Or, if you’d prefer, you can contact us through our website to arrange a callback at a time that suits you.