Website Reviews for Torquay

I would like to thank all of the staff who cared fir my dad in his final week. Although it was only a shirt time the kindness and professional attitude you all gave was fantastic. You mot only cared for mh dad but supported my mum and myself throughout. We cannot thank you all enough. Sorry so late in contacting you but it has been a difficult time. Thank you all again

All carers who have helped my husband have been excellent and without their help we would both be struggling. My concern is that I would appreciate information from the office when requesting extra help at weekends. I would appreciate being kept informed as to what or when extra help will be available.

I have been very grateful for the kindness & care that have been shown to my mum since her care with Helping Hands first started. I can always rely on a carer attending when they should & I have never been let down. One of the carers I have tends to be a little too quick & my mum says she feels very rushed. There is one lady in my care team who my mum responds to well & likes but I do find it difficult to book extra care sessions with this particular carer, which is a great pity. She has been marvellous with mum ever since we first started with Helping Hands. Overall I am very pleased with reliability, care & thoughtfulness shown by the company & how helpful the office staff are.

Very thorough and understanding, good grasp of situations realities able to respond to our needs!

Clear, friendly and helpful!