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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service

Tunbridge Wells

Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

Reviews for our Tunbridge Wells Branch

Nicola Collins and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

5 / 5

5.0 rating

Based on 21 reviews
Outstanding95%
Excellent5%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our Tunbridge Wells branch? Leave a review

Read our Reviews

5.0 rating
16 October 2020

From my first contact with helping Hands i have ben amazed at their professional, but kind and considerate approach. I could not have wished for more for my Mum. Helping hands were able to react quickly to my Mum’s changing medical condition. All cares developed their own special relationship with my Mum, they all made her smile. I shall never forget what Helping Hands did for us all as a family, and during such tricky times under lockdown too.

Lisa Butterworth-Salmon
5.0 rating
30 October 2019

Good clear professional help

Alison Smith
5.0 rating
21 October 2019

Nicola highly professional and empathic

Shon Lewis
5.0 rating
24 September 2019

Friendly helpful and direct

Shon
5.0 rating
18 September 2019

Because the communication and support has been consistent and haven’t had to chase or follow up anything. Information has been passed easily and quickly between me and the agency and has provided me without the worry of knowing my son has the continuous support he needs and is reliable.

Theresa
5.0 rating
8 September 2019

So polite so understanding so.empathetic so knowledgeable

David Manion
5.0 rating
27 August 2019

Very satisfied how they care for my mother

Lesley Pluck
5.0 rating
26 August 2019

Helpful informative pleasant

Claire Capra
5.0 rating
15 August 2019

Everyone from carers to managers is always friendly, and eager to ensure we get not just the care we need, but treat us in a way I think they would like to be treated..

Karen Latchford
5.0 rating
31 July 2019

Amandee was very helpful and clear and felt you could provide me with fairly immediate help.

Jane Bell
5.0 rating
30 July 2019

Very constructive questioning which allowed Hayley to build up a clear picture of my relative’s needs.

Sue Walker
4.0 rating
28 June 2019

On the whole found the service to be informative and friendly

Claire Capra
5.0 rating
22 June 2019

Very helpful and easy to talk to and respecting my mother’s wishes

Jenny Barfoot
5.0 rating
20 June 2019

Nice personality & demeanour of carer & willingness to help with chores. Friendly & helpful staff on the office

Christine Seeley
5.0 rating
20 June 2019

Wasn’t there. Just know that my brother is happy that someone is going to come twice a week.

Kim Wakling
5.0 rating
18 June 2019

Understanding, helpful, and only asked relevant questions,

Jenny Barfoot
5.0 rating
17 June 2019

The girls are always cheerful and offering to do more. I am confident leaving Peter in their care, which means I can relax and enjoy my respite time.

Karen Latchford
5.0 rating
14 June 2019

Ben was very helpful and efficient. Thank you

Kim Wakling
5.0 rating
13 June 2019

Magda is a very nice young lady helpful and extremely industrious. Easy to get on with too, thanks.

Marion Craven
5.0 rating
10 June 2019

Always very helpful and on time. Supportive and cheerful.

Theresa Clement
5.0 rating
15 April 2019

Clear information and answers given in a patient and cheery manner to me, a slightly nervous first time enquirer

Susanna Felby-Bennett

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