Reviews for our Tunbridge Wells Branch
Nicola Collins and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
From my first contact with helping Hands i have ben amazed at their professional, but kind and considerate approach. I could not have wished for more for my Mum. Helping hands were able to react quickly to my Mum’s changing medical condition. All cares developed their own special relationship with my Mum, they all made her smile. I shall never forget what Helping Hands did for us all as a family, and during such tricky times under lockdown too.
Good clear professional help
Nicola highly professional and empathic
Friendly helpful and direct
Because the communication and support has been consistent and haven’t had to chase or follow up anything. Information has been passed easily and quickly between me and the agency and has provided me without the worry of knowing my son has the continuous support he needs and is reliable.
So polite so understanding so.empathetic so knowledgeable
Very satisfied how they care for my mother
Helpful informative pleasant
Everyone from carers to managers is always friendly, and eager to ensure we get not just the care we need, but treat us in a way I think they would like to be treated..
Amandee was very helpful and clear and felt you could provide me with fairly immediate help.
Very constructive questioning which allowed Hayley to build up a clear picture of my relative’s needs.
On the whole found the service to be informative and friendly
Very helpful and easy to talk to and respecting my mother’s wishes
Nice personality & demeanour of carer & willingness to help with chores. Friendly & helpful staff on the office
Wasn’t there. Just know that my brother is happy that someone is going to come twice a week.
Understanding, helpful, and only asked relevant questions,
The girls are always cheerful and offering to do more. I am confident leaving Peter in their care, which means I can relax and enjoy my respite time.
Ben was very helpful and efficient. Thank you
Magda is a very nice young lady helpful and extremely industrious. Easy to get on with too, thanks.
Always very helpful and on time. Supportive and cheerful.
Clear information and answers given in a patient and cheery manner to me, a slightly nervous first time enquirer