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Home care in Tunbridge Wells

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Lines open until 7:00 PM

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Lines open at 8:30 AM today

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01892 335234

Lines open until 7:00 PM

New customer

Lines open at 8:30 AM today

Existing customer

01892 335234

Visiting care and home care in Tunbridge Wells

Enter the Garden of England via Royal Tunbridge Wells. This charming town full of history and beautiful landscapes is a favourite among holidaymakers and was a firm favourite of Queen Victoria – hence its name, and it’s clear to see why. With its breath-taking countryside, oast houses and abundance of festivals and events to get involved with, there really is something for everyone – including home care from industry experts, Helping Hands.

Whether you need some weekly help with domestic chores, or full-time assistance and somebody to lean on while living with a complex condition, our carers are equipped to support you to whatever extent you require. Get in touch today to discuss your need for hourly visiting care or around-the-clock live-in care, and we’ll devise a flexible package that caters to everything you need to maintain a safe and fulfilling routine.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Tunbridge Wells

Our carers provide a wide range of support across Tunbridge Wells, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Tunbridge Wells

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Tunbridge Wells

Meg Rooney

Branch Care Manager

Since 2012, I've built a rewarding career in care, beginning as an elderly care worker and transitioning to supported living for individuals with learning disabilities....

More about Meg Rooney

Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

More about Alison Jones

Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow

What families say about our care

Fully regulated care supporting Tunbridge Wells

Our Tunbridge Wells branch is fully regulated and accredited by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Tunbridge Wells

With over 30 years’ experience under our belts, we really do know what it takes to deliver the very best in visiting care. Allowing people to remain independent whilst getting the care they need and deserve is extremely important to us, and something that the care team take very seriously.

Covering conditions such as dementia, cancer, Parkinson’s, cerebral palsy and many more, our team will support you with whatever you need to keep you happy, healthy and safe. So, if you need someone to help you to prepare your meals twice a day or assistance with your personal care in the morning, we’ll create a care plan based entirely around you.

Home care isn’t just about the practicalities; it’s about ensuring someone is well in both mind, body and spirit. So if you find yourself struggling to get out to keep up with your social circle or can’t quite get outside to enjoy your garden, we can accompany you to a local café to catch up with your friends or help you keep on top of tending to your plants and get outside safely so that you can enjoy your garden again.

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One-to-one support with live-in care

If your care needs start to increase and become difficult to manage with visiting care, we can arrange for live-in care to be in place as soon as you need so that all of your additional needs are tended to whenever you need help, day or night.

As the term suggests, live-in care is when someone comes to live with you in your home to take care of you around the clock. That way, you can rest assured that you always have someone there to support you whatever the hour. And with a team of clinical nurses on hand, we can also assist you if you’ve had an acquired brain injury, neurological condition or a complex requirement such as a stoma or catheter.

As well as making sure we find someone for you that has experience in your condition or care needs, we also work hard to match you with a live-in carer who shares similar interests and personality traits with you. It’s really important that you are able to build up a rapport and trust with your carer, as this will allow both of you to feel more comfortable and enable you to enjoy your time together. So, if you like walking along the colonnade walkway of The Pantiles or love whiling away the afternoons on the Spa Valley Railway, we’ll work with you to find a carer that enjoys doing that too.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Take back control with domiciliary care

Designed to allow you choice, freedom and flexibility, domiciliary care is a great option if you need assistance several times a day or even once a week. When arranging your care plan, you can decide what you need extra help with and when, so that we don’t impinge on your existing schedule and routines.

As times goes by, you may want to request extra care visits, which can be done at any time to suit you. So, if you have help with the housework but find yourself struggling to get in and out of bed in the mornings and evenings, we’ll ensure your dignity is maintained whilst doing our very best to support you, regardless of the task.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Peace of mind with dementia care

It can be quite an unsettling and nerve-wracking time for both you and your family if you’ve just been diagnosed with dementia. As well as needing extra support with your daily routines at home, you may have lots of questions and anxieties. But with our expert team who specialise in dementia care, we can provide reassurance and answers to some of your questions to help you understand the type of dementia you have and how it may affect your life.

As your symptoms progress, we can help you to make extra tweaks to your home to support any memory loss or disorientation that you may have, such as extra large clocks to help you know what time it is if you tend to wake up at night and become confused with the time of day. We’ll also make sure that you have the same carers to come and visit you so that you can get used to their friendly faces.

A woman in a lavender uniform with a lanyard and ID badge smiles warmly at another woman holding a cup, as they sit and talk outdoors.

Elderly care designed to fit in with you

Just because you’ve reached the winter of your life and have additional care needs, it doesn’t mean that you have to give up your beloved home and move into residential care. With elderly care, you can get the support you need whilst staying in the place that you feel most comfortable and safe – your home.

Elderly care from our Tunbridge Wells team covers everything from personal care, administering medication and assisting with mobility all the way to helping with the housework, cooking and companionship. So, not only are your practical needs taken care of; your emotional and spiritual needs are too.

A carer pours tea for an elderly man and woman sitting at a patio table outdoors, surrounded by greenery, enjoying a peaceful afternoon together.

Take a break with respite care

Caring for someone else is one of the best jobs you could ever do (believe us, we know). But if you’re a full-time carer for a friend or relative, this can often be draining on you both physically and mentally. It’s really important that you’re allowed time to take a break, so that you can recharge your batteries. To enable you to do this, a respite carer will seamlessly fit into your usual routine and take over from you whilst you take a step back. We’ll even make sure that we meet with both of you beforehand, so that we maintain everything that you’ve put in place, even down to the times your loved one gets up in the morning.

Respite care is also an option for you if you need support in an emergency or if you’ve just been discharged from hospital after an accident or operation. Within as little as 24 hours, we can a package of care in place that suits your existing and changing needs, so that you can recover safely and peacefully at home.

A woman in a light purple uniform stands in a kitchen, smiling while drying a white mug with a green tea towel. Clean crockery is in a draining rack beside her on the worktop.

Fully-trained carers in Tunbridge Wells

At Helping Hands, we only employ kind, compassionate and conscientious individuals to become one of our many carers. Even if they don’t have previous care experience, we look for these qualities that are innately within people as a number one requirement. We then ensure that all of our new recruits are fully-trained by our in-house teachers so that they are equipped to support our customers in their homes.

Our award-winning training programme covers manual handling, dementia, first aid, personal care and medication and is delivered either at our bespoke centre in Warwickshire (live-in carers) or at the Tunbridge Wells branch (visiting carers). Throughout their career with us, our carers are required to undertake regular refresher training to keep up to date with the latest and safest care practices.

As a national provider of home care, we are closely monitored by the Care Quality Commission (CQC), who ensure that we are continuously providing a responsive, effective and safe service to all of our customers.

Supporting communities across Tunbridge Wells

Our carers provide home care in Tunbridge Wells and nearby areas including these locations.

FAQs

Home care in Tunbridge Wells is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Tunbridge Wells depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Tunbridge Wells.

Home care in Tunbridge Wells can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01892 628232

Branch information

Address

Helping Hands Tunbridge Wells, 42 Monson Road, Tunbridge Wells, TN1 1LU

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Tunbridge Wells