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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service

Wakefield

Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

Reviews for our Wakefield Branch

Leigh Jepson and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5

4.9 rating

Based on 22 reviews
Outstanding91%
Excellent9%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our Wakefield branch? Leave a review

Read our Reviews

5.0 rating
14 December 2020

Quick and efficient access to help we needed at the time. Friendly understanding staff.

Katheyn Terry
5.0 rating
4 November 2020

My mother in law has taken to Julie straight away. She’s a kind and thoughtful lady who is very hard working. Worth her weight in gold!

Debbie Shay
5.0 rating
4 November 2020

Not used the service as our relative has been taken into hospital but I found what we had seen so far very professional

Julie
5.0 rating
27 November 2019

Extreemly capeable and flexible person, who goes the extra mile ( 10 miles to be exact) for her customers.

Jack Leake
5.0 rating
18 November 2019

Rang promptly Listened to our needs Arranged a visit within next 3 days Gave all relevant information.

Anthea Brookes
5.0 rating
6 October 2019

Sophie was very professional, friendly and helpful. She explained things clearly.

Fiona Westwood
4.0 rating
5 October 2019

Very nice & friendly

Jenny Day
5.0 rating
29 August 2019

Good information

Howard Beck
5.0 rating
23 August 2019

The lady explain everything very clearly

Ron Storey
5.0 rating
22 August 2019

Easy to talk to, and follow up email sent promptly

Paul Hayward
4.0 rating
16 August 2019

My mothers care is now under Wakefield office and we are having to be patient to get the new team settled and get upto date with mothers needs

Keith Berriman
5.0 rating
5 August 2019

The person on your end, sorry don’t remember his name. When he spoke he spoke with a lot clarity. I never felt uncomfortable talking with him and it normally happens often.

Jenny Day
5.0 rating
26 July 2019

Lawrencia was very professional and personable and along with the assessment itself inspired confidence.

Tom Marshall
5.0 rating
23 July 2019

It was a pleasant and informative call.

June Hooley
5.0 rating
16 July 2019

Pleasant helpful service.

Tom Marshall
5.0 rating
10 July 2019

They were really very supportive to my mother

Howard Beck
5.0 rating
19 June 2019

Adrienne offered professional yet kindly advice and emailed the details immediately after the call

Lorna Overton
5.0 rating
9 June 2019

Good service make sure my mother is safe and comfortable

Howard
5.0 rating
26 April 2019

I spoke to Chris and he was extremely helpful in answering all of the questions I had. Courteous, knowledgeable and helpful

Elizabeth Brown
5.0 rating
23 April 2019

Very helpfully.

Sandra Massey
5.0 rating
19 April 2019

Informative, kind and caring made me feel reassured that my mum would be in good hands ??

Alison Hunt
5.0 rating
8 February 2019

All points covered. Everything explained very well. Appt made. Very knowledgeable & friendly operative.

Wendy Parker

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