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Over 1,250 reviews
Locally managed service


Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 26 reviews


Our Wakefield home care team are a selection of compassionate individuals committed to providing the very best standard of care in the district. Every private carer is directly employed by Helping Hands and undergoes rigorous development as part of an industry-leading training regime, monitored and regulated by the Care Quality Commission.

The team of dedicated carers offer tailored support for you in the comfort of your own home, covering Batley, Dewsbury, Castleford, Darton, Knottingley, Mapplewell, Middlestown, Milnthorpe, Netheron, Normanton, Norristhorpe, Ossett, Pontefract, Stanley, Tingley, Walton, Woolley and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01924 883 819 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Wakefield, 11A Wood Street, Wakefield, West Yorkshire, WF1 2EL (see on maps)

Live-in and visiting care in Wakefield

In an area famous for its cathedral, coal-mining heritage, and rhubarb, our Wakefield branch is overlooked by the Pennines and the River Calder. We offer professional and consistent care suited to you or your loved ones’ particular care needs, with a flexible package tailored entirely to you which can change at any time as your requirements do.

Friendly and compassionate, we provide person-centred care for you when you need us most. We offer anything from short visits to help with daily chores, taking a shower or preparing meals, to short-term spells after you’re recovering from an injury or long-term solutions for more complex conditions.

Meet the team

Emma Moxon

Meet Emma Moxon, our Branch Care Manager, Wakefield

As the manager for the Wakefield Branch, it is my responsibility to ensure that a high quality of care is being delivered and we are offering a safe and effective service to our customers. My job role includes complying with the five KLOES and following CQC guidance to ensure that the service we offer is five stars. I decided to join the care industry at the age of 18 starting out as a carer, the reason I chose to go into care is that I am passionate about the care industry and believe that everybody deserves a high standard of care delivered to them. I am proud of the team at Wakefield, the carers are always going above and beyond in their job role and always ensuring they put the customers first, the services we offer in Wakefield are amazing with a wide range of ensuring a person-centred service is delivered. I have two children, a girl aged 14 and a boy aged 13, I have a Siberian Husky who is my world. I like to volunteer to help with fundraisers for charity work, I like to spend time with my family and I do love a bit of bingo.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

Read More
Michelle Burke

Michelle Burke

Head of Live-in Care, North

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite CareCommunity Care

Other services we provide at this branch

Visiting care in Wakefield to suit you

The team of Helping Hands carers work across the Wakefield region, providing regular one-to-one support to enable you or your loved one to stay at home. This could be anything from a regular daily call to making sure you’re up, washed and dressed, or more complex, intensive support for progressive conditions.

We create personalised care plans centred around your care needs and preferences. It may be that you need support getting to the kitchen, but have a love for preparing your own meals and trying new tasty recipes. Our care is completely bespoke, with you always being in control of the type of assistance you require.

Care needs may arise for a number of reasons; for many it’s elderly care and support for degenerative conditions such as dementia. Yet for others it could be a serious accident or time in hospital, where care at home is necessary in order for you to regain your independence. For any care situation, we can help with the following:

  • Personal care – We’re able to support you getting up, washed, dressed, and can also provide continence care if required
  • Medication – We can prompt you to take your medication on time and also ensure you’ve collected and returned prescriptions
  • Routine calls – Whether it’s for peace of mind or a regular friendly face to chat to, we can call in whenever you like
  • Mobility support – Need help taking the bins out, walking the dog, or doing the weekly grocery shop? We can assist you
  • Companionship – Tea and biscuits are always better in company, as is Pointless and The Chase.
  • Household duties – From washing and ironing to laundry and cupboard clear outs, our carers can assist with all household tasks
  • Health and nutrition – Cottage pie? Lasagne? Whatever you fancy, our carers are more than happy to provide homecooked food for you

Home care visits are available for anything from 30 minutes once a week to several daily calls, all arranged to fit your timetable and routines.

Live-in care across Wakefield

As the term suggests, live-in carers will live with you in your home and help with round-the-clock care as and when you need it. Our carers draw on years of experience and have expertise in working with various conditions including multiple sclerosis, muscular dystrophy, dementia and many more.

Live-in care is often a more suitable option than residential care, as it enables you or your loved one to remain in their own home surrounded by their own comforts. And with a team of Live-in Care Managers to support our live-in carers, we are able to offer care across a variety of conditions, as well as offering more complex care at home for needs such as tracheostomies, catheters and PEG feeding. All of our complex conditions are supported by our team of Clinical Nurses, who are experts at providing high-level care.

As well as supporting your practical needs, live-in care can help with:

  • Convalescing in comfortable surroundings after a hospital discharge
  • Getting out and about in the local community within Wakefield
  • Remaining at home with a partner or loved one
  • Keeping your pets at home with you
  • Receiving specialist care in your home to suit your needs

Not only does live-in care provide consistency of care day and night when you need it most, it also offers you and your family peace of mind that you are in the best possible hands.

Domiciliary care in Wakefield

Domiciliary care, also known as care at home, lets you or your loved one be in control of your care. Led by you, we can provide intensive or lighter care to suit your pre-existing routine.

Our professional care team in Wakefield offer anything from helping you get to the shops or visiting friends, to assisting with medication or a little companionship whilst watching your favourite TV programme. One of the main benefits to this type of care is that it provides families with the reassurance and support that your loved one is being fully supported.

Specialist dementia care in Wakefield

Helping Hands are one of the UK’s leading dementia care specialists and have extensive knowledge and expertise for providing the most appropriate care for this condition. As well as caring for individuals with dementia, we’re here to support families and friends to support you throughout the journey.

We understand how important it is to maintain routines, particularly with the added challenges that come with memory loss, confusion and mobility issues. Our carers get to know you or your loved one and make sure that they receive the very best compassionate care, regardless of whether the dementia is early onset or more progressed.

Elderly care for you or your loved ones

It’s often difficult to take that first step in letting someone provide you with care. Even if it’s someone popping in to help you get up in the morning or reminding you to take the correct medication at regular intervals, maintaining your independence is our number one priority.

Elderly care can be interchangeable and increase in regularity and intensity depending on what you need. Having an experienced carer to help you to get out and about is often a huge weight off both you and your family’s mind.

Respite care for short-term breaks

Respite care is a great solution for when your regular caregiver needs a rest or if you need intensive, short-term care after an injury or bout of illness. Keeping disruption to a minimum is always our focus. We’ll also meet with you and your existing carer to understand your wants and needs.

From a few calls a week to having a carer live with you in your home, respite care replicates your existing care or new care arrangement and can work for the following:

  • Hospital discharge – If you need care after a spell in hospital to get you back on your feet.
  • Emergencies – For times when your regular carer is unable to be there, perhaps due to a family emergency.
  • Short breaks – Allows time for your carer to recuperate whilst you are still cared for.
  • One-off occasions – When there are special events that you want to attend that requires some assistance – perhaps a wedding or milestone birthday celebration.

Fully-trained carers in Wakefield

What makes our industry-renowned carers so special is that they genuinely care about each and every one of their customers. Their ability to empathise and provide care to maintain dignity and comfort is second-to-none and makes us very proud to have such a skilled and kind workforce.

All of our carers complete an induction programme covering manual handling, health and safety, safeguarding, mobility support, and equality & diversity. And it doesn’t stop there; throughout their time at Helping Hands, they receive regular ongoing training to develop their skills and practice.

We only employ the very best carers and they all receive thorough background checks through the Disclosure and Barring Service (DBS). This services helps us make safe recruitment decisions to ensure that your carer is who they truly say they are. With a wealth of different experiences, we are able to find a carer that truly suits your daily needs, interests and personality.

Our service is the only care provider to be endorsed by Skills For Care as a Centre of Excellence and we are a founding member of the HomeCare Association (HCA). As a care company, we are also fully regulated by the Care Quality Commission (CQC) who inspect whether our service is responsive, safe and effective.

Find out more about care in Wakefield

If you’d like to discuss your home care options and set-up a meeting the the team, please get in touch with us. We’re here to take your call seven days a week and can meet you at a time and place suitable for you.

We can come to you in your home, see you at our branch on Wakefield High Street or even meet you at a local coffee shop at the end of your road.

Our branch is open Monday to Friday, 8:30am to 5:30pm (excluding bank holidays).

Call us on 01924 883 819 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Wakefield to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 26 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 43 reviews

Our credentials

Our Wakefield branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Wakefield, 11A Wood Street, Wakefield, West Yorkshire, WF1 2EL Show on Map

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